Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Dameware?

Dameware ist ein Synonym für kostengünstige, zuverlässige und sichere Fernwartungssoftware. SolarWinds bietet zwei Fernunterstützungslösungen: vor Ort oder cloudbasiert. Dameware Remote Everywhere (DRE) ist eine schnelle, einfache und kompakte cloudbasierte Version, mit der IT-Expert*innen schnell auf Probleme reagieren und diese lösen können. Dameware Remote Support (DRS) ist eine kostengünstige und nutzerfreundliche On-Premises-Software zur Vereinfachung und Beschleunigung von Remote-IT-Verwaltungsaufgaben.

Wer verwendet Dameware?

Dameware-Produkte unterstützen IT-Profis weltweit. Je nach Bedarf kannst du zwischen DRE (ideal für KMUs) und DRS (zumeist besser für Regierungsorganisationen geeignet) wählen.

Dameware Software - 1
Dameware Software - 2
Dameware Software - 3
Dameware Software - 4
Dameware Software - 5

Du bist nicht sicher, ob Dameware das Richtige ist? Mit einer beliebten Alternative vergleichen

Dameware

Dameware

4,5 (248)
540,00 $
Kostenlose Version
Kostenlose Testversion
27
1
4,4 (248)
4,4 (248)
4,2 (248)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
15,00 $
Monat
Kostenlose Version
Kostenlose Testversion
116
85
4,5 (3.282)
4,4 (3.282)
4,5 (3.282)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Dameware

Freshdesk
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Supportticket-Management
Ticket-Management
Zoho Desk
Am besten bewertete Funktionen
CRM
Kundenspezifisches Branding
Ticket-Management
ConnectWise ScreenConnect
Am besten bewertete Funktionen
Bildschirm teilen
Remote-Zugriff/-Kontrolle
Unbeaufsichtigter Zugang
TeamViewer Remote
Am besten bewertete Funktionen
Echtzeit-Chat
Remote-Zugriff/-Kontrolle
Zugriffskontrollen / Berechtigungen
Zendesk Suite
Am besten bewertete Funktionen
Echtzeit-Chat für Kunden
Supportticket-Management
Ticket-Management
AnyDesk
Am besten bewertete Funktionen
Bildschirm teilen
Remote-Zugriff/-Kontrolle
Zugriffskontrollen / Berechtigungen
Avast Business CloudCare
Am besten bewertete Funktionen
E-Mail-Überwachung
Sichere Datenspeicherung
Whitelist/Blacklist
VNC Connect
Am besten bewertete Funktionen
Bildschirm teilen
Remote-Zugriff/-Kontrolle
Unbeaufsichtigter Zugang
SecureLink
Am besten bewertete Funktionen
Bildschirm teilen
Sitzungsaufzeichnung
Unbeaufsichtigter Zugang

Bewertungen über Dameware

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,4
Kundenservice
4,2
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
62%
4
31%
3
6%
2
1%
1
0%
Kevin
Kevin
IT Manager in USA
Verifizierter Nutzer auf LinkedIn
Öl & Energie
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Well, its far better than RDP, VNC, or Teamviewer. But it has room for improvement.

5,0 vor 6 Jahren

Vorteile:

It works well. I starting using the product in 2006 after we had an issue with a VNC install getting brute-forced. No more VNC for me. What led me to the product was honestly frustration with the licensing model that Team viewer uses, and also their recent hack. Team viewer makes you buy the product, every SINGLE version release. You can't buy maintenance and support in perpetuity. Yes, on domain, its a great product. You can access management tools, run remote commands, and loads of of admin functions. Fortunately they also license per tech, so that cuts down on end user fees.

Nachteile:

I want single sign on. Honestly, that would really improve the product. We have many remote sites with satellite only. I really wish I could throttle down the bandwidth demand and sacrifice screen quality.

Misty
IT Manager in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dameware is worth the investment.

5,0 vor 4 Monaten

Kommentare: I went into this with a need-to-help communication with clients. But unknowingly this purchase has brought so much more then I thought. Asset management, ticket management, end-user tracking, remote desktop, and more. Also, the vast amount of documentation they offer is amazing. Tech support has always been [sensitive content hidden] on the spot as well. So it's worth the investment.

Vorteile:

When supporting a big network or if you support a bunch of different networks and users this is a good investment to keep organization easy. Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen. I can keep the ticket creator updated on every step of the ticket and prevent that extra step of reaching out to the user.

Nachteile:

The cost is not great but it is worth it down the road when you utilize all the functions.

James
IT Infrastructure Manager in USA
Gesundheit, Wellness & Fitness, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Survey does not work, IE or FireFox you cannot click on the stars, kinda speaks to the software.

1,0 vor 7 Jahren

Kommentare: There are no benefits to this software anymore. There are so many other vendors with much better software that cost a lot less. Licensing model for this software is the worst. We are differently looking at other software and will make the change as soon as possible. This goes for our other SolarWinds software too. No support, no updates, no fixes, just a phone call every month on buying stupid add-ons or lets renew 2 years early and save 10%. OMG just stop.

Vorteile:

Not much now-a-days. Since SolarWinds took over the software the software has lost all development. SolarWinds only goal with this software is to make money. They do not support it, to not take suggestions, and do not fix the problems that still plague the software since the day they took over.

Nachteile:

Since SolarWinds took over the software the software has lost all development. SolarWinds only goal with this software is to make money. They do not support it, to not take suggestions, and do not fix the problems that still plague the software since the day they took over. Extremely over priced and licensing is still broken. Complained about this for years, but SolarWinds will not fix it because they only care about making money not making the software work with the licensing. The competitive software is becoming more and more attractive. 1/10 the price, for life, and they have added the features everyone wants. Plus they want to hear from you on how to make it better. Another CON too many sales staff, I think I have been contacted by 20 different people in the last 3 years, are you kidding me, one person that is all we need. But again SolarWinds is only geared to make money nothing else. Update: After you click submit then the stars are enabled to be clicked on.

Charles
System Administrator in USA
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A secure program that gets the job done.

5,0 vor 5 Jahren

Kommentare: Over all, my experience with DameWare has been great. It lets me get my daily job done, let's me fix issues my users are having without having to go all over campus to track down each user, which means I can get more done in a day. The chat feature while you are doing a session is also fantastic especially if phone calls are not an option.

Vorteile:

Love how easy it is to use. Am able to get a session started with in a few seconds of opening the application. I use this program daily, and would not be able to get done what I need to do without it. Love that it allows me to see from the customers perspective while still having access to the admin token if needed for elevated action.

Nachteile:

It does seem to have issues with screen resolution on newer monitors/monitors that high higher resolution such as 2k. You have to take a few extra steps to force the lower resolution perspective, which, although isn't all that often we run into it, it is annoying that we have to disconnect from the session to apply those changes and then log back in.

Reda
CTO in Marokko
Verbraucherdienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good remote and windows/AD administration tool

4,0 vor 8 Monaten

Kommentare: Very good tool to help users and administrator

Vorteile:

No installation on computers before the first connection or administrative action.

Nachteile:

More RMM fonctions like softaware installation or windows update?