Was ist respond.io?
Respond.io is a business messaging platform that enables companies to scale their customer engagement without scaling their teams. The respond.io platform uses self-learning AI and automation to generate leads, automate engagement & support customers. Respond.io unifies messaging apps in one place to create a holistic view of chats with powerful broadcast and survey functionality that enables companies to communicate at scale.
Wer verwendet respond.io?
Respond.io serves SMEs who need a way to communicate with customers that doesn't involve scaling staff, making customer engagement teams small, agile, and effective.
Wo kann respond.io bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- respond.io
- 2017 gegründet
- Chat
Erhältlich in diesen Ländern
Sonderverwaltungsregion Hongkong
Sprachen
Nicht vom Anbieter bereitgestellt
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Über den Anbieter
- respond.io
- 2017 gegründet
- Chat
Erhältlich in diesen Ländern
Sonderverwaltungsregion Hongkong
Sprachen
Nicht vom Anbieter bereitgestellt
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Bewertungen über respond.io
Manuel C.
No knowledge needed
Vorteile:
Easy to use app, you can have your bot up and running in a matter of minutes. But the main feature is that Rocketbots will work as a hub for all your communications, and with their AI algorithm eventually you will have to spend less time talking with your visitors.
Nachteile:
They don't have a mobile app yes, only works on the browser.
Raluca T.
More meaningful conversations with your customers
Kommentare: Amazing!
Vorteile:
Ease of use, accessibility, easy automation of your messages, user-friendly interface, a lot of time saved, avoiding crammed messages.
Nachteile:
Nothing I can think of at the moment, but I'll make sure to come back with another review if something changes.
Justin Z.
Fastest functionality growing and user interface improvement software I purchased
Vorteile:
Despite the fact that I bought it during lifetime deal more than one and half year ago, I only started using a month ago as I only start to materialize my startup. But I logged in whenever I receive feature update email and user interface changes. Easy deployment, and very comprehensive support to all messaging platforms available. They improved features so much that they have to abandon old one, re-write and give it a new name. Having a mobile app makes my life easy tremendously.
Nachteile:
Nothing for me currently. But I believe the need to learn new workflows and user interface will challenge some users.
Pranay L.
Awesome product with awesome customer support
Vorteile:
They guided me through the product very well. The customer support on WhatsApp was instantly available and they answered all my questions. Awesome job!
Nachteile:
The ability to send bulk WhatsApp template messages from the dashboard is currently not available. But it seems like they are going to launch this feature in the coming weeks.
Roxana M.
Powerful conversations with our customers!
Kommentare: I love it! We no longer have crammed conversations spread around several tools.
Vorteile:
I love that I can manage all the conversations from one place and assign my team to specific conversations.
Nachteile:
Nothing that I can think of at the moment, I’ll edit the review later if needed.
