Patch Manager Plus

Kommentare: Really good. It was very easy to get started and anytime I needed support assistance, they are available via chat in a matter of seconds.

Vorteile: To me what makes this product so great is it does NOT utilize the built in Windows Update service that has been giving us trouble for so long. ME uses their own agent / service. This has made the patching process a lot smoother during our trial. The management console is also super user friendly and very easy to navigate.

Nachteile: it made our patch scheduling for production servers a bit difficult because there is no option to manually click install when ready to start installation. instead we are relying on detailed auto install policies which work for us but this is the biggest limitation I have see thus far.

Kommentare: The ability to schedule custom jobs for workstations versus servers greatly helps. The custom jobs including being able to use wake-on-lan to update the machines after business hours. We are a small IT staff and I handle all of the infrastructure related tasks including updates. This has greatly reduced the time I spend each week getting updates/patches deployed. After using it for a while there is very little effort needed in getting deployments scheduled.

Vorteile: The ability to download and deploy patches with ease for both Windows and OSX.

Nachteile: It took a little getting used to but that is probably my fault for not reading and going through the demo.

Kommentare: Make sure it's complaint with Cyber Essentials, as I'm not sure it is yet. That's a UK regulatory thing.

Vorteile: Pretty great software, especially for the price. Would tightly recommend going for the full desktop central product as it does even more. Support is pretty good and usually responds / sorts problems quickly

Nachteile: While overall good. There lack of a UK office makes things difficult from a support perspective as working in different timezones can cause delays.

Vorteile: ManageEngine Patch Manager Plus is easy to implement solutions for patch management for Windows system works quite well.

Nachteile: I think that the technical support model can be improved. The system also has too few reports and dashboards with aggregate information.

Kommentare: After a bit of a learning curve to get setup and deployed, I set a daily job to roll out updates. After a few days I found that it had got through the workload and updated the clients effectively. It continues to manage the patching with little involvement from me. The only niggle is that it does leave servers pending a reboot, on occasion. This is not a slight on the product however, and it does empower you to do the reboots through its interface.

Vorteile: Support for wide variety of 3rd party products.
Excellent value for money.
Easy (overall) deploy and monitor.
Good support.
Once up and running works its way through the outstanding patch workload.

Nachteile: Mainly niggles, but worth mentioning some. Do not let these put you off however, it is a solid product! The portal creation process is a bit fragmented.
It is an element of a larger product, so most articles refer to that parent product.
The interface is feature rich but takes some getting used to (don't they all!).
Initial setup and deployment needed some teething and tinkering (support is good).
Support is decent but not immediate.
Issues deploying some 3rd party patches.
Shows some patches pending when they are not - isolated issue to couple of machines.
Performs best with an on-premise deployment server.
Patches may need multiple cycles - but this is due to some patches requiring reboots.