---
description: Detaillierte Informationen über Razorpay zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Razorpay Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Zahlungssoftware](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay)

# Razorpay

Canonical: https://www.capterra.com.de/software/179263/razorpay

Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/179263/razorpay?page=2)

> Digitale Online-Zahlungsabwicklung für vereinfachte Unternehmensverwaltung.
> 
> Bewertung: **3.7/5** von 121 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet Razorpay?

Cloudbasierte Plattform, mit der mittlere bis große Unternehmen ihre Finanzen über ein Zahlungsgateway, Abonnementoptionen, Lieferantenauszahlungen, Rechnungsstellung und Prozessautomatisierungsoptionen verwalten können.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **3.7/5** | 121 Nutzerbewertungen |
| Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.1/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.4/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 60% | (6/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Razorpay
- **Gegründet**: 2014

## Gewerblicher Kontext

- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Französisch
- **Verfügbare Länder**: Indien

## Funktionen

- Berichterstattung / Analyse
- Debit-/Kreditkartenverarbeitung
- Entschädigungsmanagement
- Lohn- und Gehaltsabrechnung
- Lohn-und Gehaltsabrechnung-Reports
- Mitarbeiter-Datenbank
- Mobile Zahlungen
- Onboarding
- Scheck Druck
- Self-Service Portal
- Steuerkonformität
- Verwaltung von Benefits
- Wiederkehrende- / Abonnement-Abrechnung
- Zeit & Anwesenheit
- Überweisung

## Optionen für Kundensupport

- 24/7 Live-Support

## Category

- [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software)

## Ähnliche Kategorien

- [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software)
- [Lohnabrechnungsprogramme](https://www.capterra.com.de/directory/30202/payroll/software)
- [HR Software](https://www.capterra.com.de/directory/5/human-resource/software)

## Alternativen

1. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26681 reviews)
2. [Venmo](https://www.capterra.com.de/software/182159/venmo-) — 4.7/5 (9306 reviews)
3. [Stripe](https://www.capterra.com.de/software/123889/stripe) — 4.6/5 (3387 reviews)
4. [Square Payments](https://www.capterra.com.de/software/170278/square-payments-processing) — 4.7/5 (2716 reviews)
5. [Wave](https://www.capterra.com.de/software/178021/wave-apps) — 4.4/5 (1731 reviews)

## Nutzerbewertungen

### "Best Payment Gateway For SMEs" — 5.0/5

> **Rajkishore** | *4. August 2022* | Logistik & Lieferkette | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: This payment gateway provides registration to all types of businesses. Whether you have a business or not, you can register as individual to accept payments for your services, books, sessions and many more. After KYC update you can receive all your payments on your bank account. It has free plan where it charges 2% fee of payments received through this payment gateway. With Razorpay you can create payment link, pages easily and can share them with your users. You can customise the payment methods you want to provide to your customers. You can also create invoices here through which you can receive payment directly through these invoices from your customers. It has all-in-one dashboard where you can manage all the links, pages, customers, transactions, reports, members and many more. On every transaction you can customise the notification as email and sms. This is the best for small businesses to grow more. With Razorpay you can provide various payment methods like UPI, Debit or credit card, Net banking, Pay Later, etc to your users. Payments are instant and secure with Razorpay. Setup and website integration is super easy and instant also. Support system is good. You can chat with live agents to solve your issues.
> 
> **Nachteile**: When it comes to 2% charges, I think this is little bit high for a small business. Apart from that if you need to get money settled to your bank account instantly then you have to pay little more extra charges which is nill in Paytm case.
> 
> My overall experience is good. My all payments are instant. It automatically authorise the transaction and inform you over notification channels. But as per my previous experience support system needs more improvement. For a issue I started live chat but at last the agent raised a ticket and said that relevant team will respond to the issue where the issue was not such big. Later the support agent who replied to ticket couldn't resolve my issue. They have little bugs which they are not able to solve after a long time of business. With a huge payment methods and easy to use gateway Razorpay is the best.

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### "BEST QUICK PAYMENTS SERVICE" — 5.0/5

> **P S** | *21. Februar 2025* | Automotive | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I like the Quick Payment and the Clean Dark look of it
> 
> **Nachteile**: Nothing, everything seems fine to me . This is perfect
> 
> For quick UPI Payments, really one of the best out there

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### "Incompetent staff" — 1.0/5

> **Dr Hari Kishan Kumar** | *24. April 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Sorry should not have a single star, its a useless company wasting its customers time, with incompetent employees unable to attend any concerns.
> 
> **Nachteile**: Having incompetent staff and wasting time of its customers since more than 4 months with multiple complaint tickets leading to financial losses and not attending a single one till date.
> 
> Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance cell and the nodal escalation team kept replying it would be attended with priority. Multiple emails were sent and even the email which stated that within one week if no transaction occurs it would be deactivated was sent to them. After wasting all our time, they send a email stating since the pos transaction has not ocurred for more than 3 months its TID is deactivated and cannot be reactivated.

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### "good payment gateway option" — 5.0/5

> **Aditi** | *16. Juli 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Razorpay is easy to use and supports all popular payment methods in one place. It makes accepting payments and tracking transactions simple and hassle-free.
> 
> **Nachteile**: Sometimes settlements can take a little longer than expected, and finding some settings takes a bit of time. Other than that, the overall experience has been good.
> 
> We use Razorpay to accept online payments for our business. The setup process was straightforward, and it was easy to integrate with our website. The dashboard makes it simple to track payments, refunds, and settlements in one place. We also like that it supports multiple payment options like UPI, cards, and net banking. Overall, it has made collecting online payments much easier. There have been occasional issues, but the overall experience has been positive, and we would recommend it to businesses looking for an online payment solution.

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### "Razorpay: multiple payment options with user friendly interface" — 5.0/5

> **Verifizierter Rezensent** | *16. Februar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It supports wide range of payment methods such as credit/debit card, net banking etc
> 
> **Nachteile**: Transaction fee of razorpay might be higher other then some alternative
> 
> Overall experience with razorpay was good because it supports international payments also

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Seite: 1 / 6\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/179263/razorpay?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/179263/razorpay)

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