Was ist Shelterluv?

Shelterluv is a cloud-based software that provides animal welfare organizations with efficient and effective tools for managing your animal population, supporting your adopters, and earning donations!

Wer verwendet Shelterluv?

Animal management software for shelters and rescues.

Wo kann Shelterluv bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)

Über den Anbieter

  • Shelterluv
  • 2012 gegründet

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Shelterluv
  • 2012 gegründet

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Shelterluv – Videos und Bilder

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Videos zu Shelterluv
Shelterluv Software - 1
Shelterluv Software - 2
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Kosten ähnlicher Produkte wie Shelterluv vergleichen

Shelterluv

2,00 $/Monat
Kostenlose Version
Gratis Testen
(0)
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
279,00 $/Monat
Kostenlose Version
Gratis Testen

Shelterluv Funktionen

  • Adoptionsmanagement
  • Aufnahmemanagement
  • Fall-Management
  • Fundraising-Management
  • Lizenzmanagement
  • Patientenakten
  • Tierdatenbank

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Bewertungen über Shelterluv

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,8
Kundenservice
4,9
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
86%
4
14%
Eric
Eric
Volunteer Coordinator; Dog Intake Manager in USA
Verifizierter Nutzer auf LinkedIn
Bürgerliche & soziale Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Transform your Animal Welfare Organization with Shelterluv!

5,0 vor 3 Jahren

Kommentare: Shelterluv was with us every step of the way from demonstrating the software to support, including implementation. It was really a smooth transition for us based on Shelterluv's support.

Vorteile:

Ease of configuration. Flexible software for our needs. Amazing uptick in donations. Cloud-based solution means we have no servers, storage, networks, etc. to maintain. Ease of use for our shelter staff and adopters.

Nachteile:

Opportunities exist in further expansion of reporting capability, however existing functionality is sufficient.

Antwort von Shelterluv

vor 3 Jahren

Hi Eric, Thank you so much for your thoughtful review! We're so happy to have you as a customer, and are happy to hear how easy it was to transition to Shelterluv. We're also excited to hear that our donation boost feature has helped Because You Care's fundraising efforts! It's one of our favorite featuresmore than two-thirds of our customers have made money using Shelterluv with it! All feedback is appreciated and evaluated by our product team, so know you can reach out to help@shelterluv.com if you ever have any suggestions or questions for us! -Team Shelterluv

Nolan
Shelter Manager in USA
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Shelterluv Review

4,0 vor 11 Monaten

Kommentare: Fantastic customer service. We felt supported through the entire set-up/configuration process and the representatives were very clear about what the software was, and was not capable of. Customer service operates via email, and they are usually very prompt with solutions. It is easy to train new staff members on, there are rarely any bugs or glitches.

Vorteile:

Extremely easy to use and train new employees on. Reports are customizable, configurations are easy, and extraneous information can easily be eliminated from configurable forms. For the money, there is no better software for an organization that is data driven and wants to track key performance areas.

Nachteile:

While reports are customizable, there is data that is collected in the software that is lost in the ether. For example, length of stay report leaves much to be desired and is bare-bones- there is no way to track length of stay by intake type, animal size group, or age, even though all of this data is collected in the software. For an organization that does not want to use Shelterluv as a point of sale, it can include extraneous steps at the point of intake and outcome that still require you to discount services that are rendered. The service intake/outcome function displays animals in your shelter inventory, even if you do not track those numbers towards your overall count. It would also be more functional to create a service event and add people and animals to it, rather than be prompted from the same lengthy service intake screen each time- when running a high capacity vaccine clinic, having to start from scratch with every service intake can be extremely time consuming and causes back-ups.

Antwort von Shelterluv

vor 10 Monaten

Hi Nolan, We can't thank you enough for the kind words about Shelterluv. Your review means a lot to us and lets us know we're on the right track!

Tiffany
Coordinator, Signature Events in USA
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Shelterluv is great and comprehensive, but can be improved

4,0 vor 3 Jahren

Vorteile:

Shelterluv is great in having a comprehensive place to find historical information on all the animals that are or have been in our shelter. I appreciate being able to find medical history, medical notes, scanned documents associated with each animal, a photo, etc. The website is fairly easy to navigate and preview animal information.

Nachteile:

The look of Shelterluv could be updated to a more modern website aesthetic. It sometimes takes awhile to load any information. Although the issue is currently fixed, there was a stretch of a couple of weeks where if I searched for an animal in the search box, the results showed up in a jumbled website where anything I clicked led to an "error" page. Though I did not absolutely need this function to work properly for my specific job, I can imagine it would have been extremely frustrating for someone working more in an intake role to run into that issue while they were taking in a previously adopted out animal, etc.

Antwort von Shelterluv

vor 3 Jahren

Hi Tiffany, Thank you so much for your honest, thoughtful, and detailed review of Shelterluv! We so appreciate your feedback. We're so sorry for any inconvenience that the search error caused, but we're happy to say that that issue has since been resolved. As always, if you ever have any questions or concerns, please reach out to us at help@shelterluv.com!

Candace
Executive Assistant in USA
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ShelterLuv System

5,0 letztes Jahr

Kommentare: Overall we LOVE ShelterLuv. Our efficiency has increased tremendously, and we haven't even gotten to use the full scope of the system yet.

Vorteile:

I love the flow of the system. Just a few clicks to process an animal from Intake to Outcome. The tracking capabilities on how to look up previous adopters, the ability to leave internal notes on person records and animal records. I love that they are constantly improving and send updates weekly. Any time I've emailed for help, the responses are quick and informative/helpful. We love it so much so far!

Nachteile:

There are a few things: Diagnostic tests/Results do not show up on the medical records. There isn't a great way to print what "tasks" are due, and we do not especially care that the adopters can see the animals medical records before we send them the completed version after adoption is complete. That said - anything we have approached ShelterLuv with they are already working on "fixing" and are adding us to the list of everything we have suggested to let us know when that update has been completed. They are very receptive to changes/suggestions!

Antwort von Shelterluv

letztes Jahr

Hi Candace, Thank you for leaving us a review! It's great that the Shelterluv features and tracking capabilities such as the customizable intake and outcome flows are allowing for efficiency for your team! That makes us so happy to hear! And we do really appreciate all the feedback. Please feel free to keep it coming!

Brandi
President in USA
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Perfect for Shelters/Rescues

5,0 vor 2 Jahren

Kommentare: I absolutely love it and recommend it any time I get a chance.

Vorteile:

I love how easy this product is to use and the visibility on desktop and mobile phones. It's simple to train someone on and for myself to learn more. The customer service is probably the best part of the entire program. Not only do they respond quickly and give feedback/guidance, but they also go out of their way to contact you when something you had an issue with has been updated in the program.

Nachteile:

The scheduling with fosters and adopters definitely needs a face-lift. It integrates with Google Calendar but if you make changes in Google Calendar it doesn't feed back (subscribe versus integration). It also shows in Pacific timezone and Shelterluv is always the location. I also would like to see Maddie's Pet Assistant feed the weights back into SL from fosters.

Antwort von Shelterluv

vor 2 Jahren

Hi Brandi, Thank you so much for your review! We're so happy to have you as a customer and really appreciate the time you took to share your thoughts. We do have the requests you described here documented on our customer request list! Thanks again!

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