CartonCloud

Business Transformation

Kommentare: Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. [SENSITIVE CONTENT] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business.

Vorteile:

We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business.

Nachteile:

As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience.

Great system!

Kommentare: I have loved Carton cloud since we implemented , it is fast, easy and reliable and its been great to get rid of paperwork and have everything captured on the carton cloud system which made chasing , checking and invoicing so easy.

Vorteile:

The system is really easy to use and does everything you need it to with software updates always getting released it seems just to get better and even more functional, it was also very easy to set up and implement and we were off the ground and running straight away without any setbacks. The system is always very fast and smooth and never really has any issues which in the odd occasion something does happen it is fixed quite quickly.

Nachteile:

If you have multiple warehouses or one customer with different sub businesses that is set up in CC as a different customer example would be a B2B and B2C(Online) , you couldn't transfer stock between them you would have to add the normal steps in of a Sales order then PO it into the other sub business which isn't very efficient.

Awesome transport management system for companies

Kommentare: An easy to use transport management system which allows its clients to do business hassle free.

Vorteile:

Its a great software for logistic companies to boost productivity and provide better service. Features like automated data entry and invoicing makes it more easy and reliable. Its easy to set up and ensures full support from managing staff to address any issues.

Nachteile:

Great software overall but it should come with more ready to use integrations with other big platforms.

A well thought-out platform

Kommentare: I really like CartonCloud as a platform. I would certainly recommend it for the majority of use-cases that I can think of.

Vorteile:

The Warehouse functionality is so easy to use. Master data is quick and easy to setup, and to update. Being able to provide user permissions to upload data, e.g. PO and SO, is a major benefit in our 3PL warehouse. The system layout is easy to navigate, uncluttered and has all the functions we need, such as FIFO, FEFO, batch/lot control, ability to integrate RF scanning devices etc.

Nachteile:

There is no pre-built integration either upstream or downstream. In the e-commerce space that we work in, having upstream integration to e-commerce platforms such as Shopify, Magento, Neto, Amazon, eBay, Netsuite etc. would be a huge help to get orders into the system. To ship orders, we use external carriers rather than a native fleet, so integration to major carriers like AusPost, StarTrack, DHL etc. that would allow us to manifest with those carriers and print labels within the WMS would be a time and cost saver for us. Setting up the our billing rules was fairly complex, and not particularly intuitive.

Simple Concept - Extremely user friendly

Vorteile:

- The flexibility for a 3PL environment ( multiple customers, selective stock selections, Data collection etc) - The customer login function provides all relevant information and prevents the need for countless emails / phone calls - The simplicity of the automated invoicing and the data captured to generate those charges - The "Quick Link" function to assist admin staff to enter SO's & PO's

Nachteile:

The only component i dislike with the system is currently we don't use the TMS component, however the default screen is the consignments screen in which has no relevance in which we use the system for currently, If we had the ability to set our default preferences would assist immensely.