--- description: Detaillierte Informationen über EngageBay CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EngageBay CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Marketing Automation Tools](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing) # EngageBay CRM Canonical: https://www.capterra.com.de/software/178819/engagebay-marketing Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/178819/engagebay-marketing?page=2) > EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform. > > Bewertung: **4.6/5** von 912 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet EngageBay CRM? Für kleine bis mittelgroße Unternehmen, die eine erschwingliche allumfassende Verkaufs- und Marketingsoftware benötigen, um Leads zu gewinnen, zu binden, zu pflegen und zu Kunden umzuwandeln. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 912 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: EngageBay - **Region**: Mountain House, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: 14,99 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Anrufer-ID - Anrufüberwachung - Automatische Anrufverteilung - Automatische Antworten - Automatisierte Terminplanung - Bearbeiten in Echtzeit - Berichterstattung / Analyse - Bestenlisten - Drag-and-Drop - Echtzeit-Chat für Kunden - Echtzeit-Planung - Feedback-Management - Für Versicherungsbranche - Geplanter Nachrichtenversand - Inbox-Management - Kalender-/Erinnerungssystem - Kalender-Synchronisierung - Kalenderverwaltung - Kanalmanagement - Klick-Tracking - Kontaktmanagement - Kundenbindung - Kundendatenbank - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Marketing-Automatisierung - Massen-SMS - Multichannel-Datenerfassung - Multivariate Tests - Nutzungsverfolgung/-analyse - Onboarding - Online-Buchung - Performance Management - Power Dialer - Prädiktive Analytik - Signaturerstellung - Spender-Management - Task Editing - Terminplanung - Terminverwaltung - Unterschriften-Management - Verfügbarkeit-Management - Verhaltens-Tracking - Vertriebsaktivitätsmanagement - Zeit auf der Website nachverfolgen - Zielkontoerkennung - Zielseiten / Web-Formulare ... und 105 weitere Funktionen ## Integrationen (30 insgesamt) - BulkSMS - CallHippo - Docusign - Exotel - Google Contacts - Google Drive - Gravity Forms - Gupshup - HubSpot CRM - Jotform - JustCall - LinkedIn for Business - Mailgun - Make - Meta for Business ... und 15 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Marketing Automation Tools](https://www.capterra.com.de/directory/6/marketing-automation/software) ## Ähnliche Kategorien - [Marketing Automation Tools](https://www.capterra.com.de/directory/6/marketing-automation/software) - [E-Mail Marketing Software](https://www.capterra.com.de/directory/30013/email-marketing/software) - [Landing Page Software](https://www.capterra.com.de/directory/30844/landing-page/software) - [Lead Generation Tools](https://www.capterra.com.de/directory/30963/lead-generation/software) - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (7004 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.com.de/software/210630/kylas) — 4.8/5 (629 reviews) ## Nutzerbewertungen ### "The All in One Solution I don't want to miss" — 5.0/5 > **Rémy** | *18. Dezember 2024* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EngageBay is a powerful, affordable all-in-one tool for SMBs, combining CRM, marketing, and customer support seamlessly. It's user-friendly with robust automation features, but reporting could be more advanced. Great value for the price, especially for small teams looking to scale efficiently. > > **Nachteile**: I am a huge fan of it. There are no downsides. ----- ### "A Learning Curve with a Positive Outcome" — 5.0/5 > **Tayfun** | *21. Mai 2025* | Einzelhandel | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: EngageBay has shown a strong commitment to improving their platform and supporting their users. Although I faced challenges initially with setup and functionality, the team has been responsive and open to feedback. I appreciate the continuous updates and enhancements being made to the software. The pricing is very competitive for the range of features offered. > > **Nachteile**: The onboarding process was initially confusing, and I encountered issues that made it difficult to get started. However, with time, guidance from the support team helped me overcome those hurdles. A clearer refund policy and more transparent support around that would improve the overall experience. > > My experience with EngageBay started off rocky, and I initially questioned the guarantees offered. However, over time and through continued communication with the company, I’ve come to appreciate their efforts and the value of the software. While not perfect out of the box, EngageBay is evolving — and with a bit of patience, it can be a strong solution, especially for those seeking an affordable all-in-one marketing and CRM tool. ----- ### "Best CRM Ive used" — 5.0/5 > **Phil** | *12. Mai 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support team - truly an example of what great support looks like. We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself integrated and using their CRM far quicker than any other system i have tested or used > > **Nachteile**: So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands down > > Fantastic - from start to finish - the right CRM backed by incredible support. The CRm streamlines and the support ensure you get there fast ----- ### "CRM Experience" — 5.0/5 > **Kuma** | *21. Februar 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface. Many users also appreciate the free plan option for small businesses or startups. Of course, whether you would like it depends on your specific needs and priorities in a CRM. > > **Nachteile**: The marketing and sales and service tool. It's user-friendly interface. > > It's was very good and all futures are less cost. ----- ### "Very highly recommended\!" — 5.0/5 > **Robin** | *12. Mai 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough. > > **Nachteile**: Nothing\! It's met all of my small business's needs beautifully. (I need to keep writing here to meet the minimum character requirements.) ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/178819/engagebay-marketing?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/178819/engagebay-marketing) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Strukturierte Daten