Stripe Billing

Kommentare: My experience with Stripe has been fantastic overall. They have done a great job with user experience and documentation. It's a company that truly opens up a world of entrepreneurial possibilities for everyone.

Vorteile: Stripe is easy to implement and offers a robust API for experienced developers to create highly customized solutions. It's easy to integrate with other platforms, create one-off charges for customers or subscriptions.

Nachteile: While the fees are competitive, they can get high on high dollar transactions. I try to resort to ACH transactions for larger transactions, but they can take about a week to process. I wish this was faster.

Kommentare: I’ve used Stripe from the beginning and have had no issues with it.

Vorteile: What I like most about Stripe is the level of encryption and security associated with the product. I also like the ease in which Stripe can be implemented / integrated on websites and e-commerce platforms.

Nachteile: The lack of other apps that can be used with Stripe but that’s an industry wide issue, regardless of payment platform, due to privacy and security.

Kommentare: I love Stripe. I would use them for all of my merchant processing needs whenever possible. They have a solid platform that just works. Even if you are technically challenged, you can set up a Stripe account and plug it into your business. They do a great job of scrubbing transactions for potential fraud and they are quick to pay out, usually within 1-2 business days. My bank tried to get me to change my merchant processing to them from Stripe, but they wanted me to sign a contact for 2 years and pay monthly fees whether I used it or not. Stripe doesn't do any of that nonsense. They charge you for each transaction and that is it.

Vorteile: It is extremely easy to set up an account and authorize it for use. Reporting is easy and useful, and I love that I get a snapshot of my income immediately upon logging in. Adding in new business is easy and allows me to keep my revenue streams organized for both me and my customers. Each new business lets me set a new statement descriptor so my customers know what they are paying for when reviewing their credit card statements. They are integrated with many different platforms, including ecommerce and accounting software, so connecting the many pieces of your business is easy.

Nachteile: They have some extremely technical pieces of their software, including webhooks and API calls. If you are not technically minded, this can get confusing and potentially cause issues with your credit card processing. But as long as you are working with software that is integrated well (think Woocommerce or Xero) then it should be very easy to use Stripe in your business. Also, while it is great that they send emails to my customers that have issues with their recurring transactions, they do not give those customers a way to update their credit card information. This seems like a no brainer considering they are the processor and they are giving notice that they are unable to process the card they have on file. Instead, they continue to email my customer, who then contacts me and I have to try to sort this out for them.

Kommentare: I am pleased with them so far, I have heard from colleagues saying they can easily process millions per year in Stripe and without issues so I am looking forward to continuing to grow with this payment processor by my side.

Vorteile: I used to use my bank's merchant for 3-4 years, thinking they were giving me a better rate. long story short, they weren't AND they were confusing to use. So I switched to Stripe, which is frequently used in my field of coaching and digital products. I have been very happy so far.
- I am able to process payments myself, it integrate with 3rd party shopping carts with ease (I use ThriveCart), it allows to create trials, subscriptions, all the things I wanted. PLUS I get to charge and bill clients on my own too with their cards on file which sometimes we have to do when the clients tell us to do so, instead of having to send constant shopping cart links. I was doing that before with Infusionsoft and my merchant, but now I can do it all within Stripe and it's easy.
- I have not had any issues with Stripe holding my funds or anything. Pleased.
- I like their simple reporting as well, how much money you've made each day, etc. It's nice to see the comparisons on the monthly basis as well.

Nachteile: - It's a bit complicated to use for someone who might not be techy. I am pretty techy and I think I've got a handle on it, especially since I mainly use it as the processor with my shopping cart, but if I had to use Stripe on its own, it probably would get complicated.
- Sometimes I find it hard to find what I need to in Stripe. Like, a payment would get declined and I'd want to rebill or attempt the rebill - sometimes it's hard to find the option to do that on the declined payment. I always do eventually find it, but I never know EXACTLY how to do it.
- I wish the payments landed in my bank sooner but I just switched it so it lands in my bank like a day or so after being collected which is better. My own merchant would be next day so this is now closer.
- Obviously always would be nicer if the fees were lower but it is on par with every other option out there so this can't really be a con since it's not HIGHER.

Kommentare: Most of our business transactions are processed through Stripe and we've set Stripe up for clients who require online merchant processing. By far the easiest and most straight-forward merchant processor to setup for online processing.

Vorteile: Hands down, the easiest merchant processor to integrate into Gravity Forms or WooCommerce - I have to imagine it integrates just as easy with other popular tools, but my experience is limited to Gravity Forms and WooCommerce. Within Stripe itself, navigating is intuitive and easy with very friendly report tools. Looking up transactions is easy and may be search by name, email address, transaction id, and even partial data (like billing address, product, etc). Full and partial refunds are also very easy to manage. The reporting is especially helpful as it goes back in detail for as long as you've been a customer (so, I have data going back 3 years all readily available). I also appreciate the popularity of Stripe and how common third-party integration has become - in my case into AgileCRM and Freshbooks. Lastly, they have an amazing free iPhone app. Very useful for when you're on the road and you can basically do everything from the app that you could do from their desktop dashboard.

Nachteile: I have never won a dispute - no not one - and the process seems entirely automated. While I have only had four disputes in the past 12 months, all of which were admitted mistakes on the customer's part, I submitted emailed conversations with the client where they admitted error, and I still lost. Since then, I've been told it's best to get the client to contact their credit card company to rescind the dispute but it was frustrating that the process is so automated that it seems not to favor the merchant. So, with that in mind, if you ever have a dispute, work with the customer to get them to rescind it.