ClinicSense

ClinicSense

von ClinicSense

Wer verwendet ClinicSense?

Web-based clinic management solution that enables massage therapists, acupuncturists, osteopaths and more to manage appointment scheduling, reports, payments, along with other administrative work.

Was ist ClinicSense?

Ideal for individual practitioners & small clinics, it is a clinic management solution that helps users manage sales, appointments and more.

ClinicSense – Details

ClinicSense

https://clinicsense.com

Gegründet 2013

ClinicSense – Preisübersicht

ClinicSense ist verfügbar ab 29,00 $/Monat. ClinicSense bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für ClinicSense findest du unten.

Startpreis

29,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

ClinicSense Funktionen

Massage Software
Abrechnung & Rechnungsstellung
E-Mail Marketing
Geschenkkarten-Management
Kundenmanagement
Mehrere Standorte
Mitarbeitermanagement
SOAP-Notizen
Terminverwaltung
Verkaufspunkt POS
Übungs-Management

ClinicSense – Nutzerbewertungen

Zeigt 5 von 119 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.8/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.7/5

Amazing Canadian product

Bewertet am 22.8.2019
Noelle H.
RMT/owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been very happy and impressed with the customer service and quality of the software. They developed a great app that works well with different products so I don’t have to feel cut off if I need to use it on my phone. I recommend clinic sense to all my colleagues in the business. Also my clients love the text/email reminders and ease of the online scheduling.

Vorteile: I like how the developers listen to what the consumer wants and come out with relevant updates showing they listened to our needs. It is very user friendly and I believe that mostly has to do with the developers working with the consumers wants/needs.

Nachteile: The price is higher than other competing software that is similar. The middle option works best for my clinic but is a Hugh price for a single user clinic.

Easy to use small practice Software

Bewertet am 10.10.2019
Leah D.
Owner/Sole Practitioner
Alternative Medizin, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have had virtually no glitches or issues. ClinicSense addresses software issues quickly and provides responses to questions quickly. This software is stable and reliable.

Vorteile: I can easily track profits and booking trends. I can keep simple notes or complex soap notes. I like the internal marketing as well - automatic birthday and haven't seen you in a while emails

Nachteile: I provide family services and programs. I have no way of creating a family umbrella that shares prepays where I apply from that to any family member in the group.

Absolutely Awesome!

Bewertet am 22.8.2019
Noelle B.
Licensed Massage Therapist/Owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, ClinicSense has been awesome! Before starting my own business, I worked places that used other software for their scheduling. Granted, fitness centers and chiropractic clinics have different needs than massage clinics do, so ClinicSense would not have worked well in those settings. But I love the fact that there is software for massage only. I don't have to pay for aspects that, due to the nature of my business, I will never use.

Vorteile: Where to begin? I guess I would start by saying that this software makes HIPAA compliance so easy. I don't have to worry about someone getting a hold of my clients' personal information. I love the ease with which the health intake forms can be filled out--either before or when the client comes in. I also greatly appreciate the ability to set up the updates for health intake forms, as a person's health can and will change over time. The automatic reminders are also wonderful because it is surprising the number of people who might otherwise forget they had a massage! And it's wonderful that they can get more than one reminder, since many people schedule appointments a month out.

Nachteile: Really the only thing I dislike is that there is only one option for the reminders in the lowest option. My business is not yet at a point where it would be feasible for me to upgrade my subscription because I just won't use anything other than the option for text message reminders. So I am stuck with the email reminders as my only option for now.

User Friendly!

Bewertet am 11.11.2019
Heidi G.
LMT
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I am pleased with ClinicSense. It has great functionality for the cost.

Vorteile: ClinicSense is the absolute easiest software I have ever set up. It was so simple I thought I must have done it wrong, but I didn't. My clients also love how easy it is to use; schedule, reschedule, or cancel and appointment with a simple click.

Nachteile: ClinicSense could use a few additional features to make it easier on the back end of things. The number one thing I would like to see is the option to schedule multiple services at the same time. For example, if a client wants to book a massage but then also wants to use our sauna or add on a paraffin dip they have to go into ClinicSense two separate times and pick the two separate services for different times. It would be much easier if once they choose the first service they were asked if there are additional services they would like to add. Then they could schedule multiple services back to back with the same therapist. The second thing I would like to see added would be an integration with Square.

Review

Bewertet am 24.8.2019
Sabrina T.
Owner
Alternative Medizin, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Price is great. The desktop version is very easy to maneuver and adding and deleting appointments is simple, as is updating patient information. There's color coding which I love. The online booking feature is very simple as is the adding to my calendar subscription.

Nachteile: I HATE that I used to have texting reminders and it was removed and ClinicSense wanted to charge an extra $10/month... $5/month I could've gotten behind but not $10. I also don't like the mobile app. It's slow and I don't like having to scroll down. I have made appointments on the wrong day because the app doesn't seem to catch up. I'm not sure why I have to Save any changes I have done before being able to invoice out the patient either. I just found out about the clinical intake, but after using it, I found out it deletes past information which is terrible. Also, I would like to make that the one that automatically pops up, and I haven't been able to find a way to do that. I would like that version to be be used by patients so I after they fill out their intake, it won't be deleted when I go in and have a conversation with them. I also don't like that I can't split up my day. I have to add in a Personal Block. I would like to have 9-12 then 4-8 time frames available, for example.

Antwort des Softwareanbieters

von ClinicSense an 26.8.2019

Hi Sabrina! As was originally mentioned, there was an error on your account where you were receiving features from a higher priced plan. Since SMS reminders cost money to send, we had to correct that mistake. It's for unlimited SMS, where many other programs charge $0.08 to $0.20 per message. We regret that the initial mistake was made, but provided a few options for moving forward and gave several weeks notice that we had to make the correction.

In the next update of our forms you'll be able to see all past versions rather than just the current version :)