Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden
Was ist Bókun?
Laut Anbieter die einzige Touranbietersoftware, die du zum Verwalten deiner Touren und Aktivitäten benötigst.
Bokun ist eine führende Buchungsverwaltungstechnologie und Reservierungssoftware, die speziell für Anbieter von Touren und Aktivitäten entwickelt wurde.
Eine All-in-one-Softwarelösung, die Folgendes umfasst: buchbare Website-Widgets, Online-Buchungs-Engine, Verbindungen mit Dutzenden von Online-Reisebüros, Channel-Management, Inventar- und Ressourcenmanagement, exklusiven B2B-Marktplatz, Website-Builder und robuste Berichterstattung.
Wer verwendet Bókun?
Das Unternehmen bietet Software für alle Arten von Unternehmen in der Erlebnisbranche, von kleinen Einzelreiseanbietern bis hin zu großen internationalen OTAs und Wiederverkäufern.
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Bewertungen über Bókun
Pleasure to work with Bokun
Kommentare: We are quite satisfied having chosen Bokun. Besides being a well functioning tour booking and management system, it allows you to expand your business easily by assigning agents, affiliates and joining other marketplaces.
Vorteile:
The look & Feel is great and obviously much effort was put into this. The whole system is fairly intuitive and quick to learn. The help documentation is extensive and written well. Should you not find your answer the help team is quick to respond. Fairly easy to set up, the web modules all look good, the dashboard works well in managing your sales and tours in real time. Setting up agents and affiliates also fairly easy to accomplish. Integration with marketplaces such as Viator also quite smooth, all in all, a good experience and would definitely recommend using.
Nachteile:
One small issue, no warning when an agents credit is about to reach its limit but we can live with it :-)
Antwort von Bókun, A TripAdvisor Company
vor 6 Jahren
Hi Henk-Jan, Thank you for your kind review of Bokun and the team! We're glad that you have had a positive experience with us, and we hope to continue that in the future. We value our users' feedback, as it's a reflection of how we can improve and serve you better. Your agent overdraft limit is a great feature suggestion that we will forward along to our Product team to look into in the future. Please don't hesitate to reach out if you have any other feedback. We're always happy to hear from our users and learn how we can work better together. - Bokun Support
Easy-to-Use Platform with Some Limitations and Price Concerns
Kommentare: My overall experience with Bókun has been good. I was initially concerned about the support, given that it's owned by TripAdvisor, but things have been manageable so far.
Vorteile:
Bókun is easy to use and offers a simple interface with most of the features we needed to manage bookings efficiently.
Nachteile:
The mobile check-in app is quite limited. It doesn’t allow you to select current time slots while scanning tickets, which can be inconvenient. Additionally, for new customers, Bókun has doubled the pricing, which may be a drawback for small businesses.
With the expectation of optimizing time in product promotion.
Kommentare: So far, a little over a week of contact, it has been a good adaptation with solutions within reach.
Vorteile:
Easy integration, covers most tourism categories and meets our demand.
Nachteile:
The fact that you cannot create a product in Bokun and export it to other OTAs.
Bokun doesnt line or by emailsupport in
Kommentare:
Very bd expereince. I don´t uderstand why they have good reviews or they don´t atend to everybody.
Very dangerours Comapny, without responsability afect the work to people like me.
Vorteile:
One Booking Software without Support inst Booking Software: I was in the process to change the Booking softtware and I decided to use BOKUN. Ineeded a lot ofquestions to solve and to work with the Website, but nobody anwered me. They joked me and also I used different times the Caht in line, but is not working in Turkey time and also off. Thes problems was reapted twice. So, Idecided to begi form ceros with other Booking software and to ask to paypal return my money back.
Nachteile:
doesnt have Support !!! IReesposability witht the users Support is the most important to me T
Excellent booking system
Kommentare: So far my experience with Bokun has been excellent.
Vorteile:
The system is easy to use, clear sections with all features and amazing customer service.
Nachteile:
It takes some time until you learn how to navigate and setup the products, but the customer service team is there to help you.
