--- description: Detaillierte Informationen über Bókun zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.com.de/software/178518/bokun Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/178518/bokun?page=2) > Bokun ist die einzige Online-Buchungssoftware, die du zum Verwalten deiner Touren und Aktivitäten benötigst. > > Bewertung: **4.7/5** von 472 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Bókun? Das Unternehmen bietet Software für alle Arten von Unternehmen in der Erlebnisbranche, von kleinen Einzelreiseanbietern bis hin zu großen internationalen OTAs und Wiederverkäufern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 472 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bókun, A TripAdvisor Company - **Region**: Boston, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 49,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien, Brunei Darussalam und 175 weitere ## Funktionen - Berichterstattung und Statistik - CRM - GDS-/OTA-Integration - Kalenderverwaltung - Lieferanten-Management - Online-Buchung - Paketerstellung - Preismanagement - Reiseplan erstellen - Reservierungs-Management - Ressourcenmanagement - Zahlungsabwicklung ## Integrationen (1 insgesamt) - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Reiseveranstalter Software](https://www.capterra.com.de/directory/20033/tour-operator/software) ## Ähnliche Kategorien - [Reiseveranstalter Software](https://www.capterra.com.de/directory/20033/tour-operator/software) - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) ## Alternativen 1. [WeTravel](https://www.capterra.com.de/software/163474/wetravel) — 4.8/5 (529 reviews) 2. [FareHarbor](https://www.capterra.com.de/software/135106/fareharbor) — 4.7/5 (1132 reviews) 3. [Peek Pro](https://www.capterra.com.de/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 4. [Rezdy](https://www.capterra.com.de/software/122690/rezdy) — 4.5/5 (237 reviews) 5. [Xola](https://www.capterra.com.de/software/132175/xola-booking-and-marketing-system) — 4.7/5 (574 reviews) ## Nutzerbewertungen ### "Happy to work with Bokun" — 5.0/5 > **Susanne** | *12. Februar 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to work with Bokun. Everything is very clear and easy to understand. Customer service is easy to reach and very professional and friendly. We are very happy to work with Bokun\! > > **Nachteile**: We haven't had any bad experiences yet, so we can't write anything about it. ----- ### "A Professional Booking Platform for Growing Tour Companies" — 5.0/5 > **Ali** | *23. August 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Bókun provides a professional and well-organized platform for managing tours and bookings. The interface is easy to understand, and the booking and tour management features can make daily operations much more efficient. > > **Nachteile**: Some advanced features may require more time to understand and explore, especially for smaller tourism businesses that are using the platform for the first time. > > Our experience with Bókun has been very positive. As a tourism company, we appreciate having a platform that helps us organize our tours, manage bookings, and present our products professionally. We believe Bókun has strong potential to support the growth of Karoft Tours and make our booking operations more efficient. ----- ### "The best time to switch to Bokun is yesterday\! Don't worry the CS team is there to help you transition\!" — 5.0/5 > **Alex** | *1. Juni 2026* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support from the customer service team. Simplicity in the calendar visibility. Opening and closing classes have never been easier, and the operational reporting is fantastic. We use it daily to make decisions. > > **Nachteile**: Every OTA has a different format and different data that you can download regarding your bookings. It would have been great for me as a client to download the booking details from each OTA and send them to Bokun to format as they needed. > > I joined a new company, and bookings were all over the place. Some were managed in a reservation system and some on an Excel sheet. It was taking hours to ensure we had the day planned, not the week, the day. After 2 weeks, I knew something had to change. I have never done a migration like this before, and it was quite daunting. I had used Bokun previously, but never managed a migration. I took the plunge headfirst. Viator connected instantly and synced all bookings, but then... what about the rest: Airbnb, GYG, Website bookings? After a slight panic, I decided to contact Bokun support by chat. This was the shocking part... I connected directly to a human, and before I could even finish typing my question, " \[sensitive content hidden\]" (Bokun customer support) mentioned, "I see you are a new user, would you like me to give you a call and assist with the migration?" The relief of knowing that someone was there to genuinely help was amazing. I was expecting a bot, or for someone to send me a 300-page guideline book, but no, they called me instantly, and the rest is history. Migrated over 1000 clients across 4 channels, and it was seamless. \[sensitive content hidden\] was spectacular and determined to get things done asap. He just understood the urgency of doing this. We have saved hours in operational headaches, double-checking classes, and stress. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *11. April 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **Nachteile**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- ### "A Bokun newbie's review" — 4.0/5 > **Jenny** | *19. Juni 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Value for money and great help from the Bokun team with website editing and design. No bugs or issues so far > > **Nachteile**: Agents on chat do not seem to be as experienced as those you speak to on the phone. Also I find that the guys have more detailed knowledge about how Bokun works. > > Overall Bokun has been interesting and engaging and a steep learning curve for me but I am getting to grips with it now. ----- Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/178518/bokun?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/178518/bokun) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten