Red Points

Red Points

von Red Points Solutions

Wer verwendet Red Points?

Red Points hat eine traditionelle Branche, die von Anwälten und Dienstleistern für geistiges Eigentum geführt wird, in eine skalierbare Lösung verwandelt. Zu den Kund*innen zählen globale Marken und kleinere Innovator*innen in einer Vielzahl von Branchen.

Was ist Red Points?

Red Points ist die weltweit erste Brand-Intelligence-Plattform. Durch die Kombination von Funktionen zum Online-Schutz von Marken, zur Durchsetzung von Urheberrechten und zur Überwachung von Distributoren erhältst du mit Red Points einen umfassenden Einblick in die Online-Präsenz von Marken. Über 550 Marken verlassen sich auf Red Points, um Online-Fälschungen, -Produktpiraterie und -Vertriebsmissbrauch zu bekämpfen und so die Kontrolle zu behalten, den Markenwert zu verbessern und den Umsatz zu steigern.

Red Points – Details

Red Points Solutions

https://www.redpoints.com

Gegründet 2012

Red Points – Preisübersicht

Red Points bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Red Points findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Red Points Funktionen

Brand Protection Software (Markenschutz)
Domain-Überwachung
Ermittlungsmanagement
Fall-Management
Marktplatz-Überwachung
Mobile App-Überwachung
Priorisierung
Social Media-Überwachung
Überwachung bezahlter Suchen
Ablaufmanagement
Abonnementverwaltung
Audio-/Video-Schutz
Bildschutz
Lizenzmanagement
Nutzungsverfolgung / Analyse
PDF-Schutz
Schutz von Softwareanwendungen
Standort-Kontrolle
Vertriebsmanagement
Wasserzeichen
Widerruf des Zugangs
Ausgabenmanagement
Dokumentenmanagement
Erneuerungs-Management
IP Portfoliomanagement
Lohnzettel verwalten
Marken-Nachverfolgung
Patent-Nachverfolgung
Termin-Fristenmanagement
Verwalten der Bekanntgabe von Information

Red Points – Nutzerbewertungen

Zeigt 5 von 8 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
5/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.4/5

Red Points Helped Us Remove 3,000 Counterfeits

Bewertet am 15.7.2019
Jayme S.
Founder & CEO
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings of Mighty Mug. The swift removal of these knockoffs allows us to protect our brand, our sales margins and ensures that customers buying Mighty Mug are getting an authentic product, backed by our warranty.

Vorteile: The best thing about Red Points is that it is constantly searching the major e-commerce marketplace looking for counterfeit or knockoff items. Once Red Points locates one of these listings, it is incredibly easy, literally the click of your mouse to have the item removed from eBay, Alibaba, Wish, Amazon or any of the other major marketplaces around the world. We spend 5-15 minutes per day on Red Points and it has been a game-changer for us. We no longer have to choose between growing our business and combatting knockoffs, we can do both.

Nachteile: We love Red Points and do not have any complaints about the system.

Antwort des Softwareanbieters

von Red Points Solutions an 26.8.2019

Hi, Jayme!

Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.

RedPoints Review

Bewertet am 15.7.2019
Jeffrey V.
eCommerce Specialist
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: RedPoints has been vital to the removal of counterfeit and inauthentic versions of an infant teether toy that we produce, along with several variants of trademark infringement. We have pulled nearly 2,000 individual product listings thanks to RedPoints.

Vorteile: We enjoyed the streamlined interface/UI, responsive team that we can e-mail and get replies from quickly, and a generally quick and painless removal process of infringing content/listings.

Nachteile: There is a lack of transparency on when/why listings are not removed from online marketplaces. The bots that pull in infringing listings often pull in your own brand's content, so manual monitoring is a must. Listings can also come back online, which I have been told that RedPoints is working on a way to find and monitor this. Until then, if a listing comes back online, it is up to us to find and report it manually.

Antwort des Softwareanbieters

von Red Points Solutions an 26.8.2019

Hi, Jeffrey

Thank you very much for your comment. We are really happy having The Manhattan Toy Company as a client. We've taken your feedback on board, and we will be investigating the issues you have been encountering. We continually improve our technology to effectively automate the process of detection and enforcement of online IP infringements.

Thank you so much,

Red Points team

Every Brand Needs Redpoints

Bewertet am 10.9.2019
Lee J.
Managing Director
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's not just stopping counterfeit sales that matters. If somebody is using a poor quality fake garment in public, that projects a bad image towards would be customers thus damaging the brand deeply.

Vorteile: We have been using Redpoints for many years and from the very first day I have been amazed at just how efficient the team are at removing counterfeit posts on platforms we didn't know existed.
As a brand owner it is imperative that I protect my brand along with any copyright designs to not only prevent improper sales but to protect brand integrity as I do not want sub standard products bearing my brands name entering the market as it can put others off buying the brand.
Redpoints helps take care of all of this.

Nachteile: There is nothing to dislike about Redpoints. The system is slick, the staff very polite and professional and the counterfeit problem is dealt with in the most pain free fashion for us.

Antwort des Softwareanbieters

von Red Points Solutions an 12.9.2019

Hi, Lee

Thank you so much for your feedback!

We are glad to hear that you are happy with our services. We very much love having you as a client, and knocking off fake Tatami Fightwear from the internet!

Red Points' team.

Buyer Beware the Time Investment Required

Bewertet am 19.5.2019
Verifizierter Rezensent
Director Of Digital Media
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A Brand Protection Software that is Only as Useful as You Make it - if you have time to dedicate to making sure their algorithm is working, it will pay off. This is not set-and-forget

Vorteile: The service/software can be effective - we definitely saw takedowns that could have been damaging to our e-commerce business if the users were allowed to continue selling their products.

Nachteile: As with any algorithmic tool, it only gets better with input. If you don't have an employee to monitor and give near-constant feedback on the results, the investment (potentially thousands a month) is wasted. We ended up with e-mails from multiple businesses stating that Red Points had been in touch about a violation of our trademarks/patents and the products targeted had nothing to do with our marks and registrations. To be fair, we used a set-it-and-forget it approach to this tool when we should have been a great deal more active with it.

Antwort des Softwareanbieters

von Red Points Solutions an 26.8.2019

Thank you very much for your comment. We are really sorry to hear that you did not get to fully leverage our technology to automate the process of detection and enforcement of online IP infringements. Our team works closely with all our clients on a case by case basis to define the adequate scope of protection needed and we would love to connect with you to discuss your feedback in more detail. You can contact us at marketing@redpoints.com

Red Points team

Intuitive and Efficient counterfeit removal tool

Bewertet am 21.11.2019
Evan F.
General Counsel
Kosmetik, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent!

Vorteile: The intuitiveness of the software. It is easy to use and I can easily describe what is needed to colleagues that assist in its implementation.

Nachteile: Nothing in particular; perhaps the difficulty with removal of utility infringers.

Antwort des Softwareanbieters

von Red Points Solutions an 22.11.2019

Thank you so much for your feedback, Evan! We love having Foreo as a client, and we hope to continue protecting your innovative brand for many more years.

Have a nice day,

Red Points Team.