Wer nutzt diese Software?
Individuals, entrepreneurs, start-ups, and businesses that want their calls answered and routed professionally, without the hassle of an extra employee.
Durchschnittliche Bewertung7 Bewertungen
- Gesamt 4/5
- Benutzerfreundlichkeit 3.9/5
- Kundenservice 3.6/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4/5
- Startpreis 79,00 $/Monat
- Preisinformationen Additional minutes are charged at 3.9¢/minute.
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
- j2 Global
Virtual phone numbers with call forwarding, auto attendant, call routing, voicemail, and conferencing functionalty for small busiesses.
- Audio / Video-Konferenzen
- Chat / Messaging
- Umleitung der Anrufe
- IVR / Spracherkennung
- Mobiler Zugriff
- Virtuelles Callcenter
- Weiterleitung von Anrufen (Call Routing)
Die hilfreichsten Reviews für eVoice
Bewertet am 16.1.2017
Everyone who calls my business raves about eVoice
Kommentare: You know it's great when your callers hear the jazz classic "Take Five" when their call is being routed to you. I hear positive comments about my phone system all the time. With eVoice, it's possible to take a one-person company and make it sound like a big corporation.
Vorteile: Having my calls follow me everywhere is a big plus. When someone calls in, the phone rings on up to three numbers, sequentially or simultaneously, so I never miss a call. I love the ability to return a call through the eVoice app on my cell phone and have my business phone number appear as the caller id. I like that you are able to choose a toll-free or a local number. Voicemail messages are transcribed and sent via email, and you can return a call with one click!
Nachteile: Sometimes, the voicemail transcription doesn't match the caller's message, which can result in confusion, but if it doesn't make sense, you just listen to it. If you choose not to record your own messages or not to use their professionally recorded message (free for the first one), the computer generated voice sounds robotic.
Bewertet am 18.8.2017
eVoice fits my business needs
Simplified pricing for solopreneurs and professionals.
Basic features are easy to use.
Up-time and reliable service.
Customer support is available when you need them.
Easy to upgrade as needed.
Would like to an easy-to-use interface and advanced features.
Would like a single sign-on while using multiple products within brand.
Would like Pay-per-call telephone answering/message taking
Mobile app is convenient, but uses cell phone service to make calls versus allowing data/wifi connection when roaming or when phone service is not available.
Bewertet am 26.12.2018
eVoice is a great alternative to a full-time receptionist or live answering service.
Vorteile: Our firm cannot justify the expense of hiring a receptionist or answering service. Therefore the features and functionality of eVoice is a perfect fit for us.
Nachteile: I wish eVoice was a bit less expensive. But, I'd have to say that the features are a great value.
Bewertet am 26.9.2019
Not a good fit for me
Kommentare: Setup is not intuitive or user friendly, an innocent setting change locked me out of my account and required support resetting things which meant I had to start over. I like to DIY things but the interface was confusing and the support documents were lacking. While I got notification of messages, they never showed in the message center. The mobile app was useless as it never worked right despite troubleshooting, uninstall and reinstall. I could never get my business number (through another provider) to forward to my eVoice number and after all of the small issues I had settings things up and getting help, I am not interested in porting the number in. Since I wasn't able to get the intended benefits out of the service, I decided to cancel but that has been easier said than done. Whenever I try to call their support number, more often than not the call drops before I can get help. I don't have a problem with any other calls dropping so it must be an issue with their system. They require you to cancel by phone but after almost 10 attempts over several days, I haven't been able to get to a human being before getting disconnected somewhere in the middle of navigating their auto-attendant system.
Vorteile: There are a lot of features and customization options available to help meet most of the phone needs for a small business. The auto-attendant, scheduling and routing options are great once you figure out how to use them and you can use an robotic greeting, upload your own or get a professional recording. Once I got it configured correctly, it's a great option to route income calls.
Nachteile: The help documentation is limited and lacking in depth, most of the keywords I searched didn't yield results and the instructions I did find weren't comprehensive enough. Email support is very slow, phone support is ok but I had issues with calls dropping several times before I could speak to an agent. Messages do not show in my message center and the mobile app is so slow and buggy as to be useless.
Bewertet am 19.8.2018
Good software for the money
Vorteile: The price of the software is what attracted me most about it. I also loved the fact that there can be voicemails as I am not able to answer the call every time. What I found great is the ability to choose your own number as well.
Nachteile: Sometimes, some cuts are present but very short ones so this is absolutely not as important.