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Was ist Blackbaud CRM?

CRM-Lösung für gemeinnützige Organisationen, mit der sie mithilfe integrierter Analysen, Data Mining, Multichannel-Marketing usw. Spenden sammeln können.

Wer verwendet Blackbaud CRM?

Cloudbasierte CRM-Lösung, die für mittelgroße bis große gemeinnützige Organisationen entwickelt wurde, die mithilfe integrierter Softwarelösungen Spenden sammeln können.

Blackbaud CRM Software - 1
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Du bist nicht sicher, ob Blackbaud CRM das Richtige ist? Mit einer beliebten Alternative vergleichen

Blackbaud CRM

Blackbaud CRM

3,6 (48)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
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Keine Integrationen gefunden
3,2 (48)
3,0 (48)
3,5 (48)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
475,00 €
Jahr
Kostenlose Version
Kostenlose Testversion
349
13
3,8 (1.547)
3,8 (1.547)
3,7 (1.547)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Blackbaud CRM

Durchschnittliche Bewertung

Gesamt
3,6
Benutzerfreundlichkeit
3,2
Kundenservice
3,5
Funktionen
3,5
Preis-Leistungs-Verhältnis
3,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
27%
4
40%
3
13%
2
6%
1
15%
CORINNE
CORINNE
Development Manager in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Blackbaud is the gold standard

5,0 vor 5 Jahren

Kommentare: Overall, Blackbaud CRM is the gold standard for non profit fundraising software. It is expensive, but if your organization is large enough to afford it AND if you take the time and resources to train your employees to get the most out of it, you will gain tremendous insight into your donors and constituents.

Vorteile:

We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulate data any way you can imagine. Now that I have worked with other donor databases, I've come to appreciate in an even deeper way how much functionality Blackbaud's programs have.

Nachteile:

It takes a fair amount of experience and training to get the most out of the software, just because it can do SO much! It is fairly user friendly for the basics, but when you are doing advanced query building and importing large amounts of data, you are going to need some technical assistance. But, they are pretty good about providing it.

Mike
Director of IT in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great CRM for non-profit

5,0 vor 3 Monaten

Vorteile:

The ease of use and navigation, payment processor built in, the customization of donation forms, and having multiples, reporting, and the amount of plugins available.

Nachteile:

Communication with other software such as Constant Contact.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Avoid at all costs

1,0 letztes Jahr

Vorteile:

The sales team did a great presentation but after implementation support and customer service is awful.

Nachteile:

Customer service and support teams are horrible, training is complex for a non-profit with volunteers and keeping data current and relevant is time-consuming and archaic.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great if you put in the work!

4,0 vor 3 Jahren

Kommentare: This has been a great tool for tracking grants for us. Before we just tracked this information in a multi-tab excel workbook. Taking advantage of this part of Blackbaud has had a huge benefit to us. All of our fundraising and grant data is in one place instead of stored in multiple locations we have a more thorough picture of our fundraising goals and performance.

Vorteile:

Blackbaud CRM is has a lot of useful tools for fundraising, donor management, and grant writing. We have used this product for several years and it has been great tool for our company for the past 2. We learned after the first year if we didn't really learn the product and spend time watching the online and tutorials from the company then this product was not worth the money. The tutorials and modules are very helpful for making the most of the product. The price is worth it if you commit to learning and using tit to it's full capacity. The customer service is always great and reps are very helpful.

Nachteile:

You have to put time in on the front end to learn the product or you will most not take advantage of all the software has to offer. It is not hard to use once you learn but the software is not the most intuitive so you have to learn as opposed to just jumping it in and things being easy to figure out naturally.

Chelsea
Database Manager in USA
Museen & Institutionen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Blackbaud is great for non-profits!

5,0 vor 6 Jahren

Kommentare: Blackbaud has allowed our team to increase relationship with our patrons through the careful documentation of every interaction and helpful information regarding the constituent- including sales orders, event registrations, donations, prospect management, memberships, contact information, household/organization relationships, marketing communications, etc. We also utilize the training and support available through Blackbaud to ensure we are using their tools to their full potential.

Vorteile:

I love that Blackbaud has many different software options. The non-profit I work for used Blackbaud's Raisers Edge software for many years and switched to Altru in 2012 as our CRM needs had increased/developed as our organization grew. I also am appreciative of the time and attention that Blackbaud employees provide when support or training is needed.

Nachteile:

Blackbaud's client base is largely owned by non-profit organizations. Non-profits aren't typically the kind that can spend thousands of dollars on software every month. However, Blackbaud's products are very costly. I would say they are worth the money, if it's affordable. But I do question their motives when it comes to cost, as they seem very high for who the products are for.