rater8

rater8

von rater8

Wer verwendet rater8?

Healthcare: Private/Specialty Medical Practices and Hospital Networks

Was ist rater8?

Supercharge your online reviews with rater8, the leader in healthcare reputation management. Our solution enables medical practices to gather real-time patient feedback about doctors and patient-facing employees. rater8 helps medical practices improve patient satisfaction and build robust online reviews across Google, Healthgrades, Vitals, Facebook, and Yelp.

rater8 – Details

rater8

https://rater8.com

rater8 – Preisübersicht

rater8 bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für rater8 findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

rater8 Funktionen

Online Reputation Management Tools
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten

rater8 – Nutzerbewertungen

Zeigt 5 von 22 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
5/5
Kundenservice
5/5
Funktionen
5/5
Preis-Leistungs-Verhältnis
4.8/5
Robert C.
Administrator
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2019

"Very Intuitive"

Kommentare: We have had nothing but good experiences with rater8. I would suggest this product to anyone that values their internet reviews.

Vorteile: We enjoy the software application since it is automated and does not require any management on a daily basis. It's seamless integration works every time. I can only say this about Rater8 and not any other applications that we use with any other systems that we use. Overall it is the easiest application that our company has and most reliable. Rater8 provides excellent feedback that allows managers the ability to review and make changes to actual issues or even perceptions that may or may not be true. Perception is everything in our business and a major focus for our staff.

Nachteile: There is nothing actually to dislike unless your reviews are not where you would like them to be. All in all sometimes the truth might hurt but if you are in the customer satisfaction business as we are. We must know the truth in order to make things better.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2019
Nikole H.
Marketing Director
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.7.2019

"Stellar UX, Unmatched Support"

Kommentare: Rater8 was implemented right around the time I began with the organization, and I have been the main point of contact and primary user of the product. I've appreciated how well designed it is, the quick responsiveness when running reports, the options for seeing numerous data sets, and the excellent support I've received from the Rater8 team. When I've had to ask a question, I have never waited indefinitely for a reply. I appreciate that enormously.

Vorteile: Extremely simple to use, and perfectly designed. The ease of use has been an incredible asset when looking for a very granular view of our metrics. You can tell this was thoughtfully designed and tested thoroughly. I also very much appreciate that any questions I have had have been answered very quickly and accurately. Anyone who has ever called a support desk knows you don't always get the right answer. That's never been the case with Rater8.

Nachteile: I've been using the software for well over a year and cannot recall any issues that have negatively affected my opinion of the product.

  • Quelle des Nutzers 
  • Bewertet am 31.7.2019
Ellen N.
Public Relations Director
Medizinische Praxis, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2019

"Rater8"

Kommentare: See answer in the Pros section

Vorteile: Rater8 has been fantastic to work with. Their entire team is very knowledgeable and extremely helpful. Our online reviews have increased tremendously in the year and a half since we have been with Rater8, and the information we have collected from the survey mode has been very helpful not only in training our staff but making changes within our practice. We are extremely pleased with our partnership.

Nachteile: There is nothing I do not like. Any change that I have suggested they have been able to accommodate.

  • Quelle des Nutzers 
  • Bewertet am 1.8.2019
William M.
Business Director
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 5.9.2019

"Review of rater8"

Kommentare: We have realized benefits from using the software because it has significantly improved our online review presence. It has also served as a valuable validation tool, i.e. it confirmed what we already thought was happening. The company also does a good overall job with customer service, i.e. makes themselves available, conducts regular check-in meetings, low turnover, etc.

Vorteile: It got results. We went from a handful of Google reviews to over 85 in less than 6 months, which definitely makes a difference in our web marketing.

Nachteile: The terminology is a bit confusing at times and some of the KPIs require explanation that isn't intuitive. Also, wish there was an easier / less expensive way to integrate automatically into our EHR system to eliminate human / manual involvement.

  • Quelle des Nutzers 
  • Bewertet am 5.9.2019
Bradley S.
CEO
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2019

"Incredible Outcomes"

Kommentare: I have worked with Rater8 twice involving two separate companies. Both times had the exact same experience. Fantastic people to work with, a system that is easy to implement, and delivers incredible results.

Vorteile: This is the most effective program I have ever seen. The outcomes we needed were delivered with extreme speed and exactly as sold. Rarely have I seen a company execute on a promise this fast.

Nachteile: So far we have not experienced a single issue with the program or company.

  • Quelle des Nutzers 
  • Bewertet am 1.8.2019