--- description: Detaillierte Informationen über rater8 zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: rater8 Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/30750/reputation-management/software) > [rater8](/software/177794/rater8) # rater8 Canonical: https://www.capterra.com.de/software/177794/rater8 Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177794/rater8?page=2) > Lösung für das Reputationsmanagement im Gesundheitswesen, die es medizinischen Praxen ermöglicht, Patientenfeedback in Echtzeit zu erfassen. > > Bewertung: **5.0/5** von 182 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet rater8? Gesundheitswesen: Private/Facharztpraxen, medizinische Praxen und Krankenhäuser. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 182 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: rater8 ## Gewerblicher Kontext - **Startpreis**: 109,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Dashboard - HIPAA konform - Kundenerlebnis-Management - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - Review Sharing - SEO-Management - Sentiment-Analyse - Social-Media-Integration - Teilen in sozialen Medien - Überprüfung bewerten ## Integrationen (42 insgesamt) - Acumen nEHR - AdvancedMD EHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - EyeMD EMR - Greenway Practice Management ... und 27 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software) ## Ähnliche Kategorien - [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) ## Alternativen 1. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.capterra.com.de/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [Swell](https://www.capterra.com.de/software/172802/swell) — 4.6/5 (357 reviews) 4. [Review Wave](https://www.capterra.com.de/software/157424/review-wave) — 4.7/5 (70 reviews) 5. [GiveMe5.ai](https://www.capterra.com.de/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Nutzerbewertungen ### "Rater8 is great if you want more reviews." — 5.0/5 > **Cynthia** | *30. Januar 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love Rater8. They have such an amazing customer service and a fantastic product. I work with them with several of my clients and am always impressed with the results. > > **Nachteile**: Can't think of anything bad. They are just great. > > Just great all around\! I appreciate their customer support team. ----- ### "Enhancing Patient Care" — 5.0/5 > **Summer** | *25. September 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the management of our reviews. Not only does the integration with our EHR help build our online reputation and cut a clearer picture of operations with internal surveys, but it also helps us manage and correct issues patients may be having in real time, helping us to create a better patient experience. > > **Nachteile**: I don't have any complaints. Comparatively, similar companies offer addititional marketing tools, which would be great to utilize, but I think Rater8 has perfected what they do by staying focused on reputation building and data collection and that just doesn't compare to other companies. > > I've had a great experience with Rater8. Very responsive team, and the software is very easy to navigate. ----- ### "Rater8 review" — 4.0/5 > **Kirby** | *12. Oktober 2021* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the ability to keep track of reviews based on provider and location. > > **Nachteile**: It's easy to get bogged down in the customization (which isn't a bad thing in and of itself). ----- ### "Aidee R- GMG" — 5.0/5 > **Aidee** | *13. November 2024* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is user friendly and fast. The support is extremely fast and does not diminish with their growth. I appreciate the team working to accommodate our requests and help us gather as much data that's needed in order for us to improve and grow. > > **Nachteile**: The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control. The ability to search for a specific question or response on the website can be limited or difficult. > > Overall, I'm very satisfied with rater8. The website is very clear and easy to navigate. The data is clear and easy to read and the updates are very much appreciated. My favorite part is the support we receive as soon as a request is sent in. The customer service aspect is phenomenal. ----- ### "Marketing Coordinator" — 5.0/5 > **Lauryn** | *27. Januar 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: By utilizing rater8, we are able to actively listen to our patients feedback and gather a better understanding of what it is we are doing right, and what we need to improve. With rater8, gathering this information is easy, and straightforward. Plus, whenever we need anything, rater8 is on top of it and gets things done in a timely manner\! I never have to worry about it taking days for them to get back to me and it is refreshing knowing that they are keeping an eye on things as well to make sure things are running properly. > > **Nachteile**: I wish that rater8 had the capability to download benchmarking data, along with the comments made for each survey question, filtered by each physician/location. > > I am very pleased with rater8 and everyone that has worked with me. They respond to my support emails within a timely manner and always get me an answer right away or take the time to find the right answer for me in a timely manner. They also intend to make updates to the platform that will only benefit user experience. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177794/rater8?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/177794/rater8) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Strukturierte Daten