--- description: Detaillierte Informationen über rater8 zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: rater8 Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/30750/reputation-management/software) > [rater8](/software/177794/rater8) # rater8 Canonical: https://www.capterra.com.de/software/177794/rater8 Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177794/rater8?page=2) > Lösung für das Reputationsmanagement im Gesundheitswesen, die es medizinischen Praxen ermöglicht, Patientenfeedback in Echtzeit zu erfassen. > > Bewertung: **5.0/5** von 184 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet rater8? Gesundheitswesen: Private/Facharztpraxen, medizinische Praxen und Krankenhäuser. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **5.0/5** | 184 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: rater8 ## Gewerblicher Kontext - **Startpreis**: 109,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Dashboard - HIPAA konform - Kundenerlebnis-Management - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - Review Sharing - SEO-Management - Sentiment-Analyse - Social-Media-Integration - Teilen in sozialen Medien - Überprüfung bewerten ## Integrationen (38 insgesamt) - 6sense HQ - Acumen nEHR - AdvancedEHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - Greenway Practice Management ... und 23 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software) ## Ähnliche Kategorien - [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software) - [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software) - [Patientenbindung Software](https://www.capterra.com.de/directory/31085/patient-engagement/software) ## Alternativen 1. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1207 reviews) 2. [Birdeye](https://www.capterra.com.de/software/152997/birdeye) — 4.7/5 (707 reviews) 3. [Swell](https://www.capterra.com.de/software/172802/swell) — 4.6/5 (358 reviews) 4. [ReputationStacker](https://www.capterra.com.de/software/160682/reputationstacker) — 4.9/5 (59 reviews) 5. [Review Wave](https://www.capterra.com.de/software/157424/review-wave) — 4.7/5 (70 reviews) ## Nutzerbewertungen ### "Rater8 is great if you want more reviews." — 5.0/5 > **Cynthia** | *30. Januar 2025* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love Rater8. They have such an amazing customer service and a fantastic product. I work with them with several of my clients and am always impressed with the results. > > **Nachteile**: Can't think of anything bad. They are just great. > > Just great all around\! I appreciate their customer support team. ----- ### "TIme Saving & Review Volume Building" — 5.0/5 > **Denise** | *18. April 2023* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With Rater8, we are able to see all of the reviews in one place and cater the appropriate data to each user. As an admin, I can see all of the reviews and survey results. Each provider in our organization can see the data that is important to them being able to improve, and can ask me or another admin a question. As admins, it is easy to see what they are asking about and help them problem-solve. Having all the reviews in one place for responding is HUGE\! This is such time-saver vs. going to every online listing and searching for reviews and responding individually. > > **Nachteile**: If there is one thing, it would be that I would prefer that Rater8 offer more services. For instance, I wish Rater8 offered Listing management (actually build our listings and optimize them for us, based on data we could provide to Rater8) and then push the listing info out to other platforms. The reason I say this is because everything that Rater8 has provided to date has been so top notch, that I would trust them with so much more. > > Rater8 is my favorite marketing partner. The easiest by far to work with and to get support from (on the rare occasion it is needed). ----- ### "Rater8 review" — 4.0/5 > **Kirby** | *12. Oktober 2021* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like the ability to keep track of reviews based on provider and location. > > **Nachteile**: It's easy to get bogged down in the customization (which isn't a bad thing in and of itself). ----- ### "Easy Access to Insights" — 5.0/5 > **Cayla** | *30. April 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of navigating the Dashboard to access feedback. it was easy to track Google reviews as well as respond feedback. being able to create custom and free responses allowed for more personable replies of appreciation to our patients. > > **Nachteile**: It was fit for what we need. So no cons to consider at this time. > > We've been using Rater8 for a while now, and it’s honestly great to use for our practice. It provided insights on how our patients feel. The automated feedback makes it super easy to hear from patients without having to do anything manually, and it’s great seeing more positive Google reviews come in consistently. I really appreciate how simple the dashboard is—it’s clean, easy to navigate, and gives us real-time insights into how we’re doing. Plus, knowing it’s HIPAA-compliant gives us peace of mind with patient info. Overall, it’s been a smooth and really helpful tool for keeping track of our patient experience and boosting our online reputation. ----- ### "Rate8 Review" — 5.0/5 > **LaDawn** | *29. April 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: You are able to see a overview of our score in one location. I also love the fact that Rater8 offers template responses. > > **Nachteile**: Wish Rater8 offered the ability to download and print all reports in pdf or excel. > > It has really helped us increase our overall rating since our GO Live date ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177794/rater8?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/177794/rater8) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Strukturierte Daten