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Easy Busy Pets
Was ist Easy Busy Pets?
Haustierbetreuer sind sich einig, dass es viel zu tun gibt, wenn eine Website mit integrierten Business-Tools geliefert wird. Website-Besucher können jederzeit und über jedes Gerät bei einem Unternehmen Termine buchen, sich anmelden, bezahlen und mit dem Unternehmen interagieren.
Easy Busy Pets wurde für Haustiergeschäfte wie deins entwickelt, um dich dabei zu unterstützen, deinen täglichen Geschäftsbetrieb zu automatisieren, menschliche Fehler zu reduzieren und dein Unternehmen besser zu vermarkten.
Wer verwendet Easy Busy Pets?
Haustiergeschäfte. Tierpensionen. Hundeausführer. Katzenbetreuung. Tagesstätten Tierpensionen und Tierunterbringung (Zimmerkalender und Verfügbarkeit, Zuchtkarten). Hundesalons. Trainer.
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Easy Busy Pets
Bewertungen über Easy Busy Pets
Search no more! Try Easy Busy Pets
Kommentare: Very good, support is very responsive, and alwas accepting to new ideas.
Vorteile:
Having a complete website that incompases all aspects of booking, billing, and review generation!
Nachteile:
Ability to schedule more than one service per day in one booking. However that might be me not doing something correctly.
In Betracht gezogene Alternativen:
Great Features But Weak Implementation
Kommentare: We're able to signup customers without back and forth emails or calls. It has made signing up new customers much easier. It can be made to look like an added page on our website which has been a huge help to us. The customer service is mostly fine but sometimes it takes a bit longer.
Vorteile:
I really like that this software allows us to invoice weekly for multiple services rather than individually, offer all of our services: Daycare, Grooming, Boarding, Dog Walking, Pickup/Drop-off, & Cat Care seamlessly.
Nachteile:
Packages are not automatically deducted and are quite tedious making our weekly invoicing take over 2 hours to complete. Other services we have used were automatic and much preferred. The is also no way for clients to cancel appointments or for us to automatically add surcharges such as a technology fee, last-minute booking fees, cancelation fees, etc. The website address is odd and many of our customers have reached out concerned it was spam. (DOMAIN.ezbz.ca - it does look odd). Clients also find the booking process to be a bit confusing and regularly select the current date instead of the future date they want for the appointment.
Antwort von Click Less Do More
vor 12 Monaten
Thank you for your feedback from 2019. We appreciate your insights, and we're pleased to update you on the progress we've made in addressing your concerns. Automatic Package Deductions: We've enhanced our package system to automate deductions, streamlining your weekly invoicing process. This adjustment aims to significantly reduce the time spent on invoicing. Appointment Cancellations and Surcharges: Clients now have the ability to cancel their appointment requests. Additionally, we've introduced automatic surcharges, including a credit card processing fee. Please be aware of jurisdictional regulations on surcharging, and feel free to contact your representative to explore various surcharge feature options. Website Address Clarification: Regarding the unconventional domain (DOMAIN.ezbz.ca), our all-in-one solution allows you to establish any domain of your choice (e.g., DOMAIN.com). Your current address can be changed at any time through the Easy Busy Pets platform.
Boarding Feathered Friends approved 🤩
Kommentare: I stumbled upon this service by accident, but it turned out to be exactly what I needed. It's a game-changer that saves time for both my customers and myself. Now, my clients can easily book their pet's stay, and they've been extremely grateful for the convenience. The customer service is outstanding—responsive and efficient, which is crucial for any business. Every inquiry is handled promptly and with great care. I've recommended this service to others in the pet care industry, and I can confidently say it will be one of the best decisions you'll ever make!
Vorteile:
Great support, all-in-one service, time saver!
Nachteile:
A bit of time to work out the kinks, dislike having to pay international fees
Not User friendly or Customer Friendly
Kommentare: It helped out in the beginning, but now with just 2 or 3 staff members it cost me too much money for what it does.
Vorteile:
The updates sent out nightly of the schedule
Nachteile:
It isn't user friendly and I often have to close it down and open it up again to "cycle" so I can see a current day. It is truncated on my phone because it isn't an "app" it is a short-cut to a website. It defaults to the wrong date sometimes when I open it up. Can't "rescheduled" or change a service, have to delete it and add it back in. Sometimes appointments default to the wrong person and I have to go in and delete them or change them, causing numerous emails to myself and to staff member. Strip is a money eater and it takes too long to receive funds. Plus clients having problems getting into the system to schedule appointments. Can't resend "invites" if it gets lost. Messages feed into appointments and get lost in my "in-box" . Multiple appointments from clients come in as one email or "thread" causing requests to get lost in my "in box".
Antwort von Click Less Do More
vor 12 Monaten
Dear Reviewer, Thank you for your 2021 feedback. We've made significant progress: Improved User Experience: Addressed refreshing, default date, and rescheduling issues for a smoother interface. Mobile-Friendly: Our web-app is now more mobile-friendly, enhancing accessibility without a dedicated app. Appointment Assignments and Emails: Refining availability settings may resolve staff selection issues. We added a third metric using Google Calendar busy windows for accuracy. Financial Transactions and Client Access: Expedited fund transfers within 48 hours. To manage credit card fees, a feature allows passing fees to pet owners. Enhanced client access for smoother scheduling. Enhanced Communication: Improved messaging ensures accurate routing, preventing inbox clutter. For further feedback or issues, reach us at support@easybusypets.com. Thank you for aiding our improvement!
In Betracht gezogene Alternativen:
Pet Care Scheduling Software
Kommentare: We were hoping to be able to offer a more on-demand experience for our clients by allowing them direct way to request services from the pet care providers. This has worked well for us. Unfortunately, we had not realized the time-savings on the administrative side that we had hoped for.
Vorteile:
We love how Easy Busy Pets facilitates scheduling directly between our clients and our pet care providers. Client requests go directly to sitters who can accept or decline. This has saved our office time and effort. Additionally, because EBP is fully integrated into our website, our SEO has improved. When clients come to schedule visits they work directly from the website and this improves our ranking. We have seen a significant uptick in new clients as a result.
Nachteile:
There are many features that are standard on other programs that EBP does not offer. Bulk invoicing, automated/recurring tipping, building segmented email lists, adding holiday surcharges --none of these features are supported and, in aggregate, negate much of the time-saving benefits of using software. Additionally the payroll function is rudimentary at best.