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Was ist Groove?

Führende Sales-Force-Automation-Lösung für Salesforce- und Gmail-Nutzer. Die Lösung ermöglicht es der gesamten Vertriebsorganisation, personalisierten Outreach mit gezielten Kampagnen zu planen und auszuführen, Top-Accounts mit Smart-Account-basierten Vertriebsfunktionen zu verbinden und die Produktivität mithilfe von umsetzbaren Analysen zu steigern. Das Unternehmen unterstützt branchenführende Vertriebsteams, einschließlich Google, Tipalti und Capital One.

Wer verwendet Groove?

Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Sales Enablement.

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Groove

Groove

4,7 (148)
50,00 $
Monat
Kostenlose Version
Kostenlose Testversion
70
9
4,7 (148)
4,6 (148)
4,7 (148)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
20,00 $
Monat
Kostenlose Version
Kostenlose Testversion
84
6
4,4 (473)
4,2 (473)
4,4 (473)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Groove

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
73%
4
24%
3
3%
2
1%
Bryce
Bryce
Territory Sales Manager in USA
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy Quick Scheduling

4,0 vor 7 Jahren

Kommentare: Very good.

Vorteile:

I use the "Book A Meeting WIth Me" features daily to eliminate the typical back and forth associated with trying to find a demo time with my prospects. Rather than "what day and time will be best for you to have a call" followed by "is 10:30 am or 1:30 pm better", etc. Instead, I simply use groove to add a link to my email where they can see my availability and book an appointment when it's convenient for both of us. In addition, if I need another team member on the call I can add them to the invite and Groove will coordinate our schedules and only offer my prospect times where both of us are available. It eliminates all the back and worth and as a software company helps us look even more cutting edge.

Nachteile:

The only complaint I would have is when I have it turned on in my gmail it covers up a portion of my email window where attachement typically show up. This leaves me guessing whether the attachement is there or requires me to close the Groove tool bar so i can see the attachment.

Jacob
Jacob
Senior Admissions Counselor in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Groove offers many functionalities

5,0 vor 6 Jahren

Vorteile:

Groove allows my entire organization to log and track emails coming in and out. Since most users do not have a full Salesforce licencse in our organization and rarely even login to the databse, Groove offers an inexpensive solution for those several hundred users to still engage our constituents right from their email accounts. It's easy to use and set up. It also offers a lot more functionality than my organization currently takes advantage of, like click-to-call straight from gmail, scheduling email flows (with just the right amount of human intervention), and a simple user-management.

Nachteile:

Groove updates a lot (as Gmail and Salesforce update) so it is necessary to refresh your page several times a week. I don't personally see this as much of a hindrance but non tech-savvy users can sometimes get frustrated by this "inconvenience."

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marktforschung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Groove Not Helpful For Mass Sales Emailing

3,0 vor 6 Jahren

Kommentare: It is very helpful knowing if companies or specific individuals are continuously opening my emails.

Vorteile:

I like seeing views in real time which include location, hyperlink, and name.

Nachteile:

When I send similar emails to employees of the same company, it groups them all together by the first person contacted, thus I am not able to understand which specific individuals are opening my emails.

Jacob
Jacob
Senior Admissions Counselor in USA
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Jacob from Goshen College

5,0 vor 7 Jahren

Kommentare: The two times we’ve had questions, we have gotten almost immediate responses from you all. Thanks so much!

Vorteile:

The email tracking feature is what our office uses the most. I and a colleague helped the rest of our office set up their meetings calendars, which really excited everyone! Obviously, the auto-logging feature with Salesforce cuts a lot of time for us and is the main reason we started partnering with Groove in the first place...

Nachteile:

I know Groove has many more cool capabilities but I just haven’t had the time to explore them further. I am curious to know how Groove can continue to complement us when we change over to the Lightning Experience?

Macylyna
Macylyna
Chief communications Officer in Kenia
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Groove

5,0 vor 6 Jahren

Kommentare: Groove has made it possible for us to communicate in real time through fast mass sharing of emails.

Vorteile:

Groove is a tool that is being used across the entire institution. It has helped us in matters emailing. One of the things i like the most about it is that it saves on time when it comes to mass we mailing. By just a click of a button you can send emails to a large number of individuals. Groove has also help up in email scheduling. With it you area able to know the individuals who are most likely to reply your mails hence you reach to them first. With groove you are able to track the emails . It help you see who downloaded the mail and the location it was downloaded from.

Nachteile:

The templates are hard to use especially for new user. Its mobility is limited given that it lacks a mobile app.

Jack
Jack
Enterprise Business Development Representative in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Solid tool

4,0 vor 5 Jahren

Kommentare: Overall the software always me to do my job diligently and effectively. I can accomplish so much more in a day because of Groove.

Vorteile:

The best part is the flows themself. This has been the easiest tool I've used to follow my outreach to prospects. This takes away from having notes all over the desk and you can come right into work and get your day going. Also, there is easy access to share flows with others and keep information in one place.

Nachteile:

Few things - from time to time the tool will not respond and will require you to log out and maybe even remove the shortcut on Google Chrome before it starts working again. Also, when you time emails to go out, you are not allowed to go and review that message before the send time. The only option you have is to just delete the email.

Tony
Tony
Enterprise Account Executive | Uber for Business in USA
Verifizierter Nutzer auf LinkedIn
Internet, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best in Class Service for Email Campaigns

5,0 vor 6 Jahren

Kommentare: It has streamlined email tracking for overall performance metrics for our sales ops team, and for me personally it has been a very user-friendly service that keeps me on track and allows me to focus on my core responsibilities and not administrative tasks.

Vorteile:

Working in sales for 8+ years, I've used several services at different companies and I have found Groove to be the easiest and most efficient for tracking and sending email campaigns. I also really like the calendar/scheduler link format which works great for booking meetings on short notice.

Nachteile:

I have not had any issues in the past 2 years using the service

Chad
Chad
Vice President, Client Success in USA
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool to align Customer Success and Sales

5,0 vor 5 Jahren

Kommentare: It was a very positive experience with Groove and I would highly recommend the product as a communication tool.

Vorteile:

We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial.

Nachteile:

I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins.

Nicole
Nicole
Relationship Support Specialist IV in USA
Verifizierter Nutzer auf LinkedIn
Bankwesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Tool

5,0 vor 7 Jahren

Kommentare: I have't had any issues with Groove.

Vorteile:

I love the email tracking. It's always a plus to know when your email has been opened or read. I also love the fact that I can set a reminder on the actual email.

Nachteile:

I wish that we could send multiple personalized emails to clients. For example, I would like to say Good Morning Mr. or Mrs. XYZ but have the body of the email verbiage remain the same. There are times we need to send 20 emails to customers all at once but do not want to have all of the email addresses visible to other clients.

Sam
Sam
Director, Enterprise Account Management and Channel Partnerships in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game changing tool

5,0 vor 7 Jahren

Kommentare: I am a huge proponent of Groove. It makes my life easier and helps my organization maximize value from our investment in Salesforce.

Vorteile:

I absolutely love Groove and it's ability to power my sales engagement. The integration with Gmail and Salesforce are seamless. It works like a charm.

Nachteile:

I have no complaints about this software and would recommend it for any organization that uses Salesforce.

Haley
Account Executive in USA
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Groove is Great!

5,0 vor 2 Jahren

Kommentare: Groove's features have positively impacted my client and prospect outreach and engagement through tracking, reporting, making certain outreach attempts easier, and more. My overall experience with the software so far has been very good.

Vorteile:

Groove's ability to link to other systems is very beneficial and saves a ton of time that would otherwise be spent duplicating and logging information. Groove has a lot of tools that are useful in my role and definitely improve my client engagement efforts. Email tracking through Groove has been a game-changer for my client and prospect outreach. Additionally, email templates can be loaded in, shared to other team members, and easily accessible right in Groove's email plug-in which has also significantly, positively impacted my outreach and engagement efforts.

Nachteile:

It took a significant amount of time for my team and I to have Groove working properly and seamlessly with our other systems. There was some trial and error with manipulating Groove's settings to have all features functional and lots of communication internally to get to a point of proper functionality. I do think the benefits of the software outweigh the lengthy process to get everything working as it should but, it's something to note.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Groove product review

5,0 vor 2 Jahren

Vorteile:

it is the ease of access and its rapidity that my most captivated the platform also has a suitable and pleasant environment

Nachteile:

the groove platform except the cost of the product I see nothing to report and I find the statistics d

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
E-Learning, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Review

5,0 vor 2 Jahren

Kommentare: It's been great and helps me do my job

Vorteile:

I like the ease of it. Being easily able to add in leads from Salesforce and then send mass emails.

Nachteile:

I wish you could edit current flows more easily especially adding in different features

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

great add-on for customer facing roles

4,0 vor 7 Jahren

Kommentare: Groove helps me remember about conversations and follow ups I need to do that I would otherwise forget about. It keeps management and my peers aware of every interaction as emails are logged into Salesforce and helps my customers schedule a conversation with me through the calendar scheduler.

Vorteile:

The best feature for me was the ability to easily set up reminders for emails that are not getting an answer. The calendar scheduler, record of emails to Salesforce and scheduling emails and flows are all very easily configured and used.

Nachteile:

Although very easy to use and learn, some minor UX details, like having to do 3-4 clicks to select a custom time for the reminders, are a bit annoying.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Helpful for Support Desk Management

4,0 vor 3 Jahren

Vorteile:

The best feature about Groove was the ability to snooze tickets.

Nachteile:

Groove was problematic when certain threads weren't being imported, causing confusion and lack of productivity for our team.

Pruteanu
Freelancer in Rumänien
Computer-Software, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Tool for doing chores with ease!

5,0 vor 3 Jahren

Kommentare: I use it for daily chores, and we utilize it every day to keep track of our tasks and ensure that we call, email, and SMS each lead. Depending on the lead state, we have multiple flows.

Vorteile:

Tasks should be organized. Organize various flows Organize tasks for phone calls, emails, and text messages. Send an email

Nachteile:

It can be slow at times. It fills up with stock, and we need to replenish it. Leads emerge from flows on their own.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy to Use and Great for Sales

5,0 vor 7 Jahren

Kommentare: My experience with them has been great. They're always ready and willing to help if I have a question, the set up was beyond easy and my team enjoys the ease of the features.

Vorteile:

I love the scheduler link and so does the sales team. It's great to be able to give the power to the customers to schedule their own demos/training on their own time.

Nachteile:

I don't like that it's focused so much on the contacts when not every company works off contacts. For example, we work off of accounts and contacts are just related to the account (in reference to how we use salesforce). I'd like to see the ability to attach things to multiple accounts at once.

Nathan
Education Consultant in USA
E-Learning, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Groove saves my team time, and wasn't hard to learn

5,0 vor 6 Jahren

Kommentare: My experience with groove has been positive overall. Their sales team was not very pushy and they have been very proactive in ensuring our company adopts the program. Price point was 5/10.

Vorteile:

My whole experience from procurement to implementation has been straightforward. The features do what they are expected to and weren't hard for my team to pick up and learn on their own. We have done a few training webinars but I'm seeing adoption and am able to iterate and change based on the needs of my market.

Nachteile:

I haven't used their dialer tool so I can't speak to this, but there is some inability to customize certain hard-coded metadata in their UI. For example, I am in the education space and we sell directly to schools. There are many George Washington Elementary Schools and when running certain reports I am unable to attach items to the account because I cannot sort by state or parent account in salesforce.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing phone/email cadence tool from a company that is constantly evolving!

5,0 vor 6 Jahren

Kommentare: Groove has made it extremely easy for our entire sales team to create manageable cadences and keep up with their leads. It is very easy to pickup for beginners but has enough depth that it is useful for experiences users as well.

Vorteile:

The ease of use, great UI, and thorough analytics make this tool everything it needs to be. Integration with SalesForce is awesome and reliable.

Nachteile:

There are still some features I would like to see added - easier image/video integration and more options in regards to what can be added to an email. Occasional bugs, but these have been quickly fixed by support every single time for me.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bankwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product, Above and Beyond Support

5,0 vor 7 Jahren

Kommentare: Groove is a great tool for a variety of different reasons. The calendar feature for "Schedule a meeting with me" is amazing alone. The ability to schedule outgoing emails is also clutch. Great experience with the tool and with support staff when looking for extended functionality and capabilities.

Vorteile:

Constantly being enhanced based on customer feedback.

Nachteile:

occasional issues with getting logged out and having to sign back in

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Groove Review

5,0 vor 6 Jahren

Kommentare: Groove has made my job a lot easier with tracking and templates. The function of being able to see when emails are opened has been great and bad.

Vorteile:

Allows you to track emails. Allows the option to connect to another application. Templates are available to use. Makes working through email more efficient. Can see when emails are being opened.

Nachteile:

when updates happen you lose your templates created, that could be an update issue not groove issue. Sometimes it says its tracking but it really is not tracking.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Groove Review

5,0 vor 7 Jahren

Kommentare: Pretty good, very happy with everything!

Vorteile:

I love that you can sync salesforce, gmail, and other softwares with groove so all the information you need is readily available!

Nachteile:

The scheduling system is off. The fact that you still cannot create meetings with buffers on the :00, :30 doesn't make any sense!

johnson
Assistant financial accountant in Kenia
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Groove Review

5,0 vor 6 Jahren

Kommentare: Over almost two years I have worked with groove and experienced the change in mass mailing. It easy to use and works well giving the best service

Vorteile:

What I like most about groove is its pocket friendly nature. It is cheaper compared to its competitors. It help us do mass mailing with less struggles. Groove is also easy to use. The template future saves time as one don't have to create a new email. It gives a feedback of my posts by showing when and whom I reached.

Nachteile:

One thing I don't like about groove is its low efficiency when using mobile. However, with time, they can improve the features in a mobile device to solve this challenge.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Groove is a great tool!

5,0 vor 7 Jahren

Kommentare: Been super great! Very easy to use and train people how to use

Vorteile:

Easy to use, love the send late function especially when emailing international

Nachteile:

Sometimes doesn't load within gmail and have to re start the platform

Samuel
Samuel
Senior Business Development Manager - Mid Market in UK
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best tracking and scheduling software I've used

5,0 vor 6 Jahren

Kommentare: Groove is excellent and I would 100% refer the use of groove to another business / salesperson

Vorteile:

Groove allows me to schedule my emails maximising efficiency, allowing more time for more important tasks it also has the best email tracking functionality I have used

Nachteile:

For what it does it tick all boxes I don't have any cons I would like to point out