Wer nutzt diese Software?
Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Sales Enablement.
Durchschnittliche Bewertung106 Bewertungen
- Gesamt 4.8/5
- Benutzerfreundlichkeit 4.8/5
- Kundenservice 4.8/5
- Funktionen 4.7/5
- Preis-Leistungs-Verhältnis 4.8/5
- Kostenlose Version Nein
- Gratis Testen Ja
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2014
Best sales automation solution for Salesforce & Gmail users. Our solution empowers the entire sales organization to plan and execute personalized outreach at scale with targeted campaigns, engage top accounts with smart account based sales features, and drive productivity using actionable analytics. We power industry leading sales teams around the world, including Google, Prezi, GoodData, HotSchedules, and many more.
- Automatische Antworten
- Berichterstattung / Analyse
- CAN SPAM-Compliance
- Dynamische Inhalte
- Ereignisgesteuerte E-Mail
- Mobil-ootimierte E-Mails
- Zielseiten / Web-Formulare
- Automatische Einwahl
- Lead Scoring
- Management der Anruflisten
- E-Mail Marketing
- Ziel- / Kontingentverwaltung
Die hilfreichsten Reviews für Groove
Bewertet am 5.2.2019
Do More With Less
Kommentare: Significantly less manual work to manage a large pipeline of leads and opportunities. My team can focus on getting people on the phone and turning a No into a Yes while Groove takes care of all the pipeline management and messaging in the background. The integration into SalesForce and Gmail is also incredible too and we really leverage the tools like the message and link tracking to have the best timing on when we call customers. It's a great feeling to get the customer on the phone at the perfect time because we were able to see when they were engaging with our messages.
Vorteile: With Groove, leads are automatically put into the correct lines of custom messaging that makes guiding a customer through the buyer's journey easy. Before integrating the tool, my team had an extremely difficult time juggling 150+ leads/month coming from various industries and requiring custom lines of messaging. It seemed we were always playing catch-up and never playing from ahead. Now our team can cover significantly more ground and make more sales because Groove has finally automated manual work that should have been gone years ago.
Nachteile: I run into formatting issues with my templates that can cause major headaches. I'll spend 15 minutes touching up a flow after reviewing the analytics tab. Often times towards the end, I'll adjust one thing, like italisize a sentence, and some crazy formatting bug will ruin the whole thing and change all the spacing and formatting. And it won't let me undo it. It's difficult to describe, but basically, your formatting occasionally goes haywire all the sudden and 1 little adjustment screws up the whole thing. So then I do all the edits over from scratch...
Bewertet am 23.5.2019
Groove offers many functionalities
Groove allows my entire organization to log and track emails coming in and out. Since most users do not have a full Salesforce licencse in our organization and rarely even login to the databse, Groove offers an inexpensive solution for those several hundred users to still engage our constituents right from their email accounts. It's easy to use and set up.
It also offers a lot more functionality than my organization currently takes advantage of, like click-to-call straight from gmail, scheduling email flows (with just the right amount of human intervention), and a simple user-management.
Nachteile: Groove updates a lot (as Gmail and Salesforce update) so it is necessary to refresh your page several times a week. I don't personally see this as much of a hindrance but non tech-savvy users can sometimes get frustrated by this "inconvenience."
Bewertet am 9.12.2019
Great tool to align Customer Success and Sales
Kommentare: It was a very positive experience with Groove and I would highly recommend the product as a communication tool.
Vorteile: We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial.
Nachteile: I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins.
Bewertet am 9.12.2019
Kommentare: We use Groove to create consistency with the message that we are sending to customers. We are able to share templates across the team that save us a ton of time and also allow us to keep the message the same from team member to team member.
Vorteile: I love so many things about this software. One of my favorite things is the calendar link that I can include in my email so that my customers can book time on my calendar at anytime.
Nachteile: There isn't much I don't like, honestly! One thing I find distracting is the notification telling me that my email has been opened. I appreciate knowing it has been opened, but when someone opens the same email numerous times, it can be frustrating! I'm sure there is a setting that I could change to eliminate that frustration though!
Bewertet am 5.2.2019
Groove Not Helpful For Mass Sales Emailing
Kommentare: It is very helpful knowing if companies or specific individuals are continuously opening my emails.
Vorteile: I like seeing views in real time which include location, hyperlink, and name.
Nachteile: When I send similar emails to employees of the same company, it groups them all together by the first person contacted, thus I am not able to understand which specific individuals are opening my emails.