Elevatie

Elevatie

von Elevatie

Wer verwendet Elevatie?

Automotive, B2C Companies, Restaurants, Hospitality, Automotive Service, Movers, Home Builders, Design Centers, and businesses looking to build a strong online reputation.

Was ist Elevatie?

Elevatie is an emerging reputation management software trusted by hundreds of businesses. Get reviews on sites that matter most like Google, Facebook, Homestars, Dealerrater & more. Elevaties real-time text messaging platform allows you to respond to all customer interactions. Elevatie provides sentiment analysis through our natural language processing plus other various reporting so your business can make the best decisions to improve customer experience, impact local SEO, from one dashboard.

Elevatie – Details

Elevatie

https://elevatie.com

Gegründet 2017

Elevatie – Preisübersicht

Elevatie bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Elevatie findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Elevatie Funktionen

Online Reputation Management Tools
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Dashboard
Empfindungsanalyse
Kampagnenmanagement
Negatives Feedback Management
Nutzerbewertungs-Anfrage
Nutzerbewertungs-Notifikation
Reaktions-Management
Teilen in sozialen Medien
Überprüfung bewerten

Elevatie – Nutzerbewertungen

Zeigt 5 von 41 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.9/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.6/5
Rick B.
Owner
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.8.2018

"Review Score Game Changer"

Kommentare: It is hard to get customers to leave reviews. They say they will but do not get around to it. Elevatie uses email and text message to allow two separate forms of communication. Because you can have the discussion of an online review/referral on the spot, it increases the likely hood of them posting while they are still engaged. It has increased our reviews by 20% in just a short time. The key is to get your team to buy into the process and then Elavatie does the rest.

Vorteile: Ease of use. There's an app, it's quick and easy and the customers end is also quick and easy.

Nachteile: Many improvements have been made. I'd like to have more information without having to move to the next page. I'm scrolling on the app or I'm looking to analyse on the desk top and switching pages is cumbersome.

Antwort des Softwareanbieters

von Elevatie an 10.8.2018

Thank you so much for this great review and feedback! We will be working to improve your experience.

  • Quelle des Nutzers 
  • Bewertet am 9.8.2018
Verifizierter Rezensent
Business Development
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.8.2018

"Tremendous Platform"

Vorteile: The thing I like most about Elevatie is how easy it is to train people how to use it. It literally takes 5 minutes to show a colleague how to use it. From there, it takes them 20 seconds (input phone, email, name, hit send) to send an invite out. Very user friendly!

Nachteile: I wish we could sort the profiles of each individual colleague a little better (this is in the back-end of the system, so no effective on the customer). Instead of colleagues seeing all reviews for the company on their personal profile, it would be nice if only their reviews showed up. Then they wouldn't need to read through all the reviews to see the ones that are theirs.

Antwort des Softwareanbieters

von Elevatie an 10.8.2018

Thank you so much for this great review and feedback! We will be working to improve your experience.

  • Quelle des Nutzers 
  • Bewertet am 9.8.2018
Verifizierter Rezensent
Marketing/Content Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.4.2019

"Excellent team at Elevatie!"

Kommentare: We've been able to capture a ton of reviews with the software for our clients. The support is really excellent and it has such an easy to see reporting system within the Elevatie software. I look forward to their next development.

Vorteile: I really like the maneuverability within the software as well as the capability it has across a wide spectrum of review/listing sites.

Nachteile: I'd love to see little "i" buttons next to some of the heading/tools, etc, that give a description or information about it. This would really help as there is so much going on within the software.

  • Quelle des Nutzers 
  • Bewertet am 19.4.2019
Mike H.
Director, New Customer Acquisition
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 5.4.2019

"Great start, needs more features"

Kommentare: Overall, for the cost of the service, we are pleased with the service we receive.

Vorteile: The best thing about the software is the fact that it lets customers review our company on Facebook and Google. A lot of the other review platforms send customers to a 3rd-party site where the reviews are hosted instead of posting directly to Facebook and Google.

Nachteile: We feel there should be more integrations and automations to be able to trigger automated emails that send to customers after they have purchased from us. We'd also like to see more widgets for the site to display customer reviews.

  • Quelle des Nutzers 
  • Bewertet am 5.4.2019
Dmitry Z.
Director
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.4.2019

"Easy to use"

Vorteile: User-friendly, easy to set up and use.

Nachteile: Not much. Don't really have any complaints.

  • Quelle des Nutzers 
  • Bewertet am 18.4.2019