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Was ist Bolt?

Bolt ist eine E-Commerce-Software, die reibungslose Einkaufserlebnisse für Händler und Kunden auf jeder Stufe der Customer Journey ermöglicht – von der Anmeldung bis zur Bezahlung. Die Software bietet Funktionen wie die Erkennung wiederkehrender Kunden, erhöhte Konversionsraten, Betrugsprävention, Checkout Everywhere und kann in bestehende Tech-Stacks integriert werden. Bolt zielt darauf ab, die Conversion Rate zu steigern, indem es den Checkout-Prozess vereinfacht und personalisiert.

Wer verwendet Bolt?

Einzelhändler, Online-Vermarkter, E-Commerce-Plattformen, und Online-Shopper.

Bolt Software - 1
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Du bist nicht sicher, ob Bolt das Richtige ist? Mit einer beliebten Alternative vergleichen

Bolt

Bolt

5,0 (21)
0,01 $
Monat
Kostenlose Version
Kostenlose Testversion
67
16
5,0 (21)
4,7 (21)
5,0 (21)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
475,00 €
Jahr
Kostenlose Version
Kostenlose Testversion
348
13
3,8 (1.479)
3,8 (1.479)
3,7 (1.479)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Bolt

Durchschnittliche Bewertung

Gesamt
5,0
Benutzerfreundlichkeit
5,0
Kundenservice
5,0
Funktionen
4,8
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
95%
4
5%
Justin
Justin
Director of E-commerce and Marketing in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TYLER'S x Bolt

5,0 vor 3 Jahren

Vorteile:

Bolt has been a huge win for TYLER'S. From the quick and easy integration to their on going development efforts to ensure a fast, secure, simple checkout. We used to waste tons of time scanning for fraud orders with our old, inherited checkout, but now we're able to double down on true customer base. Any issue we've had has been resolved quickly by the Bolt support team, and they've come in clutch on more than one occasion for our customer support team. That's easy to say from a high level perspective, but my team constantly mentions how responsive and professional their staff is. This has easily been one of the smartest solutions we've deployed since I've been managing the e-commerce department at TYLER'S. We run an extremely lean team so finding solutions like Bolt is crucial to ensure we beat our customer expectations, while also maintaining strategic long term growth.

Nachteile:

I think this boils down to perspective. Anytime I've had a notion that maybe I should change something or see another feature added on, Bolt has come through with a mindful solution that keeps the end consumer as the focal point of our mission. Our account manager has been stellar at ensuring we understand why one idea might seem good on paper, or at first glance, but that it could ultimately deter a customer or increase cart abandonment. The solution we were using before, would barely even respond to our requests, nonetheless give that level of detailed insight.

Josh
Accounting Supervisor in USA
Sportartikel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Exceptional Customer Service, Checking Out Made Easy

5,0 vor 4 Jahren

Kommentare: Overall experience has been great. If you look back at my pros and cons, the pros heavily outweigh any negative aspects of Bolt. Since the launch of Bolt, our entire process on our online retail site has been heavily simplified. Customer places order, we fulfill the order, orders are automatically processed in our accounting software (NetSuite), and funds are automatically transferred to our bank. It has been pleasant for us and our customers alike.

Vorteile:

As someone who uses this product to provide a better experience for customers to purchase products, I love how simple it is to start and finish a purchase. The Bolt software provides a complete checkout in much less clicks and types than most other checkout platforms. They take care of reviewing all orders for accuracy, fraud, security measures, etc., so the burden is never on my company to make the tough decisions. If the Bolt team approves a fraudulent order, they are responsible for any charge back fees from the bank. Better yet, if Bolt approves a fraudulent order and then you reach out for them to take a closer look, they will CREDIT YOU money back on your next bank transfer as a "thank you" for catching a fraudulent order. The customer service and our account managers have been super helpful. We haven't really had any issues, but when we do, they are quick to provide a solution and get back within a very short time. All in all, the entire Bolt platform has been very pleasant for the first 6+ months and have definitely improved our checkout success rate.

Nachteile:

There's really not much to dislike. One thing that could be better is the daily settlement reports, in my opinion. I am in charge of posting deposits daily in our accounting system, so I need to ensure they match the dollar amount that Bolt is transferring to our account. In the main summary, Bolt will just give you the net amount they are transferring (this is the total amount the customer was charged, minus the fees Bolt removes for using their platform). Obviously, I need to book those fees during the deposit process, but it can be tricky to gather the information for those fees. I need to download a detailed report which has all of different types of fees, credits, transfers, etc. and manually sort them in an excel sheet in order to get the fee amount. This is the only thing that bugs me about Bolt's platform at this moment. They actively listen to customer suggestions, so I am hoping this will be one they consider improving on.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Luxusgüter & Schmuck, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great 1 stop checkout solution

5,0 vor 4 Jahren

Kommentare: Complete checkout solution from day 1 never really spent time or developer resources on checkout due to having Bolt installed and allowed our attentions to be focused elsewhere.

Vorteile:

CX is lean and quick, almost all options included in the modal, most of the testing has already been done for you. Great support team to work with for any testing options you would like to run within the modal, never really had an issue with functionality that needed support. Also, Bolt is involved in the chargeback process you submit through their portal and they handle the back and forth.

Nachteile:

Fees per order were higher than some other options

Mireille
Director of operations in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best business decision we’ve made

5,0 vor 5 Jahren

Kommentare: We came across Bolt while looking for a solution to our growing fraud problem. They promised to not only eliminate fraud for good but also increase our conversion rate by simplifying the checkout process. This sounded too good to be true but fortunately for us, it was all they promised and more! Their team is extremely responsive and helped guide us through the integration process. Our shipping model is very complex and utilizes a few different plugins but Bolt found a way to make it all work together seamlessly. I couldn’t recommend Bolt highly enough!

Vorteile:

Their team is extremely responsive and always very helpful. They are always open to new ideas and customizations. Their fraud detection basically eliminated our fraud problem. This simplified our checkout process and helped us increase our revenue.

Nachteile:

Once in a while we'll run into some glitches/problems but they are always very quick to respond and help us fix them.

Jon
President and Chief Operating Officer in USA
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bolt checkout - frictionless and improved conversion rate

5,0 vor 5 Jahren

Kommentare: Bolt simplified the checkout process and removed friction for our customers. The checkout widget doubled our conversion rate during checkout.

Vorteile:

What we liked about Bolt is that you get an all encompassing solution. Competitive rates, checkout widget that you can plug into your eCom store, and fraud protection built in. Their rate Agreement also is straight forward and easy to understand. You know exactly what you are getting charged.

Nachteile:

There isn't much we dislike except for the speed that new features get implemented.