Localyser

Localyser

von Digital Interactive Middle East

Wer nutzt diese Software?

Multi-location brands that want to increase their store sales through online reviews.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.8/5
  • Benutzerfreundlichkeit 4.8/5
  • Kundenservice 5/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.8/5

Produktinformationen

  • Startpreis 29,00 $/Monat
  • Preisinformationen Cost is per location per month
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Digital Interactive Middle East
  • http://www.localyser.com
  • Gegründet 2016

Über Localyser

-We aggregate all of your outlets online reviews from across the Web (Google, Zomato, TripAdvisor, Zomato, Yelp, HungerStation, Talabat, All Amazon Market Sites and other eComemrce sites) and alert you so you dont miss a single negative review ever again.
-Dont waste your time and resources managing customer reviews. Quickly respond to positive and negative reviews using response templates and protect your online reputation effortlessly.
-Increase your online listing discoverability.

Localyser Funktionen

  • Empfindungsanalyse
  • Gamification
  • Kampagnenmanagement
  • Reaktions-Management
  • Review-Generierung
  • Social Media-Kennzahlen
  • Social Media-Überwachung
  • Überprüfung bewerten
  • Dashboard
  • Empfindungsanalyse
  • Kampagnenmanagement
  • Negatives Feedback Management
  • Nutzerbewertungs-Anfrage
  • Nutzerbewertungs-Notifikation
  • Reaktions-Management
  • Teilen in sozialen Medien
  • Überprüfung bewerten

Die hilfreichsten Reviews für Localyser

Amazing!

Bewertet am 5.12.2019
Waqas A.
Corporate Quality Assurance Manager
Gastgewerbe, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have developed a great partnership with Localyser and it’s dedicated & professional team that has greatly helped us to boost the average ratings and improve the online reputation of all our brands under the umbrella of Global Catering Services.

Vorteile: The detailed reports and actionable insights have helped us to focus on the key improvement areas and also allowed us to keep an eye on our competitors’ performance on online platforms. They have always been open to our suggestions and happily incorporated several tweaks on our request to get us the results we were aiming for. We are looking forward to seeing our partnership grow even further.

Nachteile: Would love to see this web-based solution converted into a nice mobile app

Antwort des Softwareanbieters

von Digital Interactive Middle East an 6.12.2019

Thank you Waqas for the positive review, we are thrilled to be working with such a great partner.

I've been using Localyser for 3 years now and I am very satisfied with it. It made my life easier!

Bewertet am 18.7.2018
Bishr H.
Digital Marketing Manager
Restaurants, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Time efficiency. I used to spend long time weekly to curate the reports form different platforms. With Localyser with a click of a button I get all reviews for my 33 stores!

Vorteile: - Great tool to monitor & track online reputation for restaurants
- Customer service: The company is very responsive, helpful and very proactive
- Reports: Easy to pull and conclusive
- Filters: They introduced a new keyword filter that is really great and easy to use

Nachteile: UI: I think the user interface could be better but I believe the Localyser team is already working on that

Antwort des Softwareanbieters

von Digital Interactive Middle East an 19.7.2018

Thank you Bishr for your review, we really appreciate it. It's great to see such positive feedback from our valued customers.

An excellent tool

Bewertet am 18.7.2018
Martin K.
CEO and Chief Cook & Bottle Washer
Unternehmensberatung
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Time savings, better reports, insightful data.

Vorteile: This is a really good tool if you need to handle online reviews for multiple outlets or want to collect customer feedback easily. I very much enjoy using Localyser and it saves me a lot of time every day. Our clients like the reports they receive and the ability to capture data when guests leave reviews in the outlets.

Nachteile: There are no cons, really. It would be nice if the customer data collected via the feedback process could be sorted by review scores, e.g. only show customers who left 4 or 5 star reviews, but apparently that's in the works.

Antwort des Softwareanbieters

von Digital Interactive Middle East an 19.7.2018

Thank you Martin for your review, really appreciate it and value your feedback.

a one-stop shop to handle all social media

Bewertet am 29.7.2018
Peggy L.
Managing Partner & Hospitality Tinkerbell
Unternehmensberatung
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: all the clients I have recommended have found it useful and this is also a good benchmark platform to monitor the customer prospect of the product to the brand status

Vorteile: it is a simple yet effective system to use to manage one's outlet social media/customer expectation

Nachteile: would be good if they can include Instagram to have a well rounded coverage , as reviews on Instagram is in such important status

Antwort des Softwareanbieters

von Digital Interactive Middle East an 5.8.2018

Thanks Peggy, we really appreciate your feedback.

One stop solution for our reputation management needs.

Bewertet am 26.7.2018
Verifizierter Rezensent
CHG & Digital Jedi Master
Unternehmensberatung
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Localyser is a very cost effective solution to managing reviews from a single console. The tablet based review collection module also helps in collecting reviews as efficiently as possible.

Vorteile: Consolidates all our reviews (positive & negative) in one location and does away with the need to log into multiple systems.

Nachteile: The system is quite efficient so i personally feel that it has all the features we need in a reputation management solution.

Antwort des Softwareanbieters

von Digital Interactive Middle East an 5.8.2018

Thanks a lot for your feedback, really appreciate it.

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