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Was ist WeBee?
WeBee ist eine 360-Grad-White-Label-Plattform für das digitale Gästeerlebnis, die hochwertige Lösungen bietet, um Hoteliers und Gäste zusammenzubringen und die Gästezufriedenheit zu maximieren.
Diese herausragende Plattform vereinfacht die Arbeit von Hoteliers durch eine verbesserte Ansprache der Gäste, um treue Kunden zu gewinnen. Zudem ermöglicht die Lösung mehr Umsatz durch Up-Selling- und Online-Bestelldienste, positives Markenreputationsmanagement, eine kontaktlose Umgebung sowie intelligente Daten und Berichterstattung auf einer einzigen Plattform.
Wer verwendet WeBee?
– Hotels (3, 4 und 5 Sterne) mit mehr als 35 Zimmern – Resorts – Stadthotels – Lokale Hotelketten – Unabhängige Hotels – Markenketten, die Franchise-Unternehmen sind
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Bewertungen über WeBee
Great value, great support
Kommentare: We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments.
Vorteile:
Direct engagement with guests, fast and contactless check-in.
Nachteile:
Nothing to dislike about this software...
Antwort von WeBee
vor 4 Jahren
Dear Alper, Thank you very much for your positive support & reviews. WeBee Team
Personalized Guest Journey
Kommentare: Guest recognition, problem acknowledge, extra revenue with user friendly menu etc..
Vorteile:
Tailor-made, Ability to make all changes / configurations during and after the installation and integration
Nachteile:
Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue.
Antwort von WeBee
vor 4 Jahren
Dear Suleyman, Thank you for your feedback. It's much appreciated. WeBee Team
Webee
Kommentare: It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months.
Vorteile:
Prompt actions. 24 hours connection with guest.
Nachteile:
For some guests it seems diffucult to use. Especially for elderly people.
Antwort von WeBee
vor 4 Jahren
Thank you for your valuable feedback. We escalated your issue and will reply promptly.
A must-have for hotels
Kommentare: We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price.
Vorteile:
The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests.
Nachteile:
Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed.
Antwort von WeBee
vor 11 Monaten
Dear Islam R, Thanks for your kind review notes and helpful feedback. Best Regards, WeBee
Effecient Product, Great Support Team
Kommentare: Very happy with Webee. I highly recommend the product and the team.
Vorteile:
Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us.
Nachteile:
Reporting dashboard and data base has space for improvement. But all the basic reporting features are there.
Antwort von WeBee
vor 2 Jahren
Dear Noha, Your words motivate our team even more to serve you all our best. Thanks for your kind comments, we are happy to contribute. Thank you so much. Best Regards, WeBee Team
