--- description: Detaillierte Informationen über WeBee zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.com.de/software/177333/guest-engagement-platform Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177333/guest-engagement-platform?page=2) > WeBee ist eine 360-Grad-White-Label-Plattform für die Gästeerfahrung, die mehr Umsatz, positive Bewertungen und eine verbesserte Gästezufriedenheit bietet. > > Bewertung: **4.9/5** von 32 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet WeBee? – Hotels (3, 4 und 5 Sterne) mit mehr als 35 Zimmern – Resorts – Stadthotels – Lokale Hotelketten – Unabhängige Hotels – Markenketten, die Franchise-Unternehmen sind ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 32 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WeBee - **Region**: Istanbul, Türkei - **Gegründet**: 1999 ## Gewerblicher Kontext - **Startpreis**: 500,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Hebräisch, Italienisch, Kasachisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Türkei ## Funktionen - Alarmfunktion / Benachrichtigungen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Content-Management - Feedback-Management - Kommunikationsmanagement - Kommunikationsmanagement - Kundenerlebnis-Management - Live-Chat - Mehrsprachig - Multi-Channel-Kommunikation - Umfragen & Feedback - Workflow-Management ## Optionen für Kundensupport - E-Mail/Helpdesk - Chat ## Category - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) - [Motel-Software](https://www.capterra.com.de/directory/32584/motel/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [CCM-Software](https://www.capterra.com.de/directory/31002/customer-communications-management/software) ## Alternativen 1. [Freshdesk](https://www.capterra.com.de/software/124981/freshdesk) — 4.5/5 (3408 reviews) 2. [Weave](https://www.capterra.com.de/software/141842/weave) — 4.3/5 (668 reviews) 3. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Preferred Patron Loyalty](https://www.capterra.com.de/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) ## Nutzerbewertungen ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Direct engagement with guests, fast and contactless check-in. > > **Nachteile**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21. Mai 2021* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Nachteile**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Prompt actions. 24 hours connection with guest. > > **Nachteile**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26. August 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Nachteile**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- ### "Continental Guest & Staff Applications" — 5.0/5 > **Liliane** | *24. August 2023* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The support that was given to us during the buying, implementation process and after sale support and follow up. This strength that WeBee Team has, add value to the application and makes it easy to surf. Additionally, WeBee functionality that brough us closer to our guests which has reflected positively on the overall guest feedback. > > **Nachteile**: The slowness of the app sometimes which makes a bit difficult to be answer to the guest requests. > > Excellent and would recommend other companies to use it. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177333/guest-engagement-platform?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/177333/guest-engagement-platform) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten