--- description: Detaillierte Informationen über WeBee zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WeBee Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kundenengagement Software](/directory/30906/customer-engagement/software) > [WeBee](/software/177333/guest-engagement-platform) # WeBee Canonical: https://www.capterra.com.de/software/177333/guest-engagement-platform Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177333/guest-engagement-platform?page=2) > WeBee ist eine 360-Grad-White-Label-Plattform für die Gästeerfahrung, die mehr Umsatz, positive Bewertungen und eine verbesserte Gästezufriedenheit bietet. > > Bewertung: **4.9/5** von 32 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet WeBee? – Hotels (3, 4 und 5 Sterne) mit mehr als 35 Zimmern – Resorts – Stadthotels – Lokale Hotelketten – Unabhängige Hotels – Markenketten, die Franchise-Unternehmen sind ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 32 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WeBee - **Region**: Istanbul, Türkei - **Gegründet**: 1999 ## Gewerblicher Kontext - **Startpreis**: 500,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Englisch, Französisch, Hebräisch, Italienisch, Kasachisch, Russisch, Spanisch, Türkisch - **Verfügbare Länder**: Türkei ## Funktionen - Alarmfunktion / Benachrichtigungen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Content-Management - Feedback-Management - Kommunikationsmanagement - Kommunikationsmanagement - Kundenerlebnis-Management - Live-Chat - Mehrsprachig - Multi-Channel-Kommunikation - Umfragen & Feedback - Workflow-Management ## Optionen für Kundensupport - E-Mail/Helpdesk - Chat ## Category - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) ## Ähnliche Kategorien - [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software) - [Motel-Software](https://www.capterra.com.de/directory/32584/motel/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [CCM-Software](https://www.capterra.com.de/directory/31002/customer-communications-management/software) ## Alternativen 1. [Viber](https://www.capterra.com.de/software/180348/viber) — 4.4/5 (4057 reviews) 2. [Text Request](https://www.capterra.com.de/software/167015/text-request) — 4.6/5 (1193 reviews) 3. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1749 reviews) 4. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24020 reviews) 5. [Intercom](https://www.capterra.com.de/software/134347/intercom) — 4.5/5 (1130 reviews) ## Nutzerbewertungen ### "Great value, great support" — 5.0/5 > **Alex Alper** | *22. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Direct engagement with guests, fast and contactless check-in. > > **Nachteile**: Nothing to dislike about this software... > > We have been using WeBee at our hotel for a while now and without a doubt, it is one of the most valuable tools our hotel has. Not only having a native app for the hotel is prestigious but also direct engagement with our guests increased satisfaction, therefore, lead to more return-guests. WeBee was most helpful with their support and initial setup process. We would recommend WeBee to any hotel that would like to increase the value of their establishments. ----- ### "Personalized Guest Journey" — 5.0/5 > **Suleyman** | *21. Mai 2021* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Tailor-made, Ability to make all changes / configurations during and after the installation and integration > > **Nachteile**: Last min changes / updates. As we are managing very huge operation and had many last minute updates can be made on time without any issue. > > Guest recognition, problem acknowledge, extra revenue with user friendly menu etc.. ----- ### "Webee" — 4.0/5 > **Sabri** | *2. Mai 2021* | Gastgewerbe | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Prompt actions. 24 hours connection with guest. > > **Nachteile**: For some guests it seems diffucult to use. Especially for elderly people. > > It is a good program but need development in some area i think. Quick and direct contact with guest gives great advantage. Guests birthday selection is not working, support team is working on it for about 5 months. ----- ### "A must-have for hotels" — 5.0/5 > **Islam** | *6. April 2024* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ability to tailor the app to a hotel's brand creates a more cohesive and personalized guest experience. This is crucial point for us. In additional to collect all hotel services under one digital applciation - is good idea. I believe that it is very usefull for hotel guests. > > **Nachteile**: Sometimes the speed of application is not balanced. I think it can be improved and may be it is based on hotel internet speed. > > We chose this hotel application after thoroughly evaluating various software options. What truly sets it apart is its unique ability to be customized to fit our specific hotel's needs. The features we found most valuable include customization, push notifications, responsive technical support, and the ability to digitize all our hotel services. This combination benefits both our guests and our staff. Furthermore, the app is user-friendly, compatible with both Android and iOS devices, and offered at a reasonable price. ----- ### "Effecient Product, Great Support Team" — 5.0/5 > **Noha** | *26. August 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Webee is a very effecient product that has all the features we could possible need. It is a very user friendly product whether from customer aspect or staff. The deployment of the product was very simple and straight-forward. No complicated tech. The sales team and the support team are absolutely fantastic. Very responsive, very flexible, and always there for us. > > **Nachteile**: Reporting dashboard and data base has space for improvement. But all the basic reporting features are there. > > Very happy with Webee. I highly recommend the product and the team. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177333/guest-engagement-platform?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/177333/guest-engagement-platform) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Strukturierte Daten