Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Tuition Express
Was ist Tuition Express?
Tuition Express von Procare Software ist ein häufig verwendetes und empfohlenes integriertes Zahlungsabwicklungssystem in der Kinderbetreuungsbranche. Mit fünf Zahlungsoptionen kannst du entscheiden, wie du Zahlungen abwickeln möchtest – und alle Zahlungen werden automatisch in Procare Software vermerkt. Als PCI-konformer Direktverarbeiter ist Tuition Express nützlich für Eltern, sicher und effizient für Kinderbetreuer*innen und bietet wettbewerbsfähige Preise und vollständige Integration, während Betreuungsgebühren und Gebührenzahlungen jederzeit pünktlich erfolgen.
Wer verwendet Tuition Express?
Tuition Express von Procare ist ein automatisiertes Forderungseinzugssystem für die Kinderbetreuung, das Zahlungen auf fünf Arten verarbeitet: Point of Sale, wiederkehrende EFT, wiederkehrende CC, Zahlung beim Check-in und Online.
Du bist nicht sicher, ob Tuition Express das Richtige ist?
Mit einer beliebten Alternative vergleichen
Tuition Express
Weitere gute Alternativen zu Tuition Express
Bewertungen über Tuition Express
WorldKids Survey
Kommentare: Great experience and support in all ways. Thanks!
Vorteile:
Easy to use and very effective. Great customer care.
Nachteile:
Nothing I can think about. Once you get to know how to use it it is pretty straight forward.
We use Tuition Express to process our weekly income and love it!
Vorteile:
Tuition Express saves time and man hours. It is flawless in helping us acquire payment from each of our families. The creators and software managers at T.E. really know the world of Learning Centers and have created and maintain an effective tool for helping us charge for enrollment, registration, weekly tuition and other miscellaneous charges in a manner that is time effective and thorough. The customer service is top notch!
Nachteile:
The turnover time involved in notifying us of a decline could be more immediate. We are not notified until two days after posting.
Antwort von Procare Software
vor 6 Jahren
Lori - We're glad to hear that Tuition Express saves you so much time and that working with our customer service has been such a positive experience for you. As to notifications on declined payments, it depends on the type of payment and the bank. With credit cards, you are notified immediately for Point of Sale transactions and same day for failed batch payments; however, for ACH transactions some banks report more quickly than others. You are notified about declines as soon as we receive a confirmation from the parent¿s bank. Also, sometimes the notifications are sent to the owner of the center, rather than the person who is responsible for making sure everything is reconciled--that¿s something we can easily remedy.
In Betracht gezogene Alternativen:
Tuition Express Payment Processing
Kommentare: I do not recommend this product for payment processing. I use tuition express because it was supposed to make my life easier. It indeed has not.
Vorteile:
I don't like it at all. I'm constantly having to auto import payments and refunding late fees because payments aren't posting to the accounts
Nachteile:
There is nothing easy about tuition express. It is not user friendly.
Antwort von Procare Software
letztes Jahr
We are sorry to hear you did not receive the level of service you expected with Procare. We are committed to our Customers and investing in our Customer Operations organization so we can provide best in class service. If at any point you need assistance, please do not hesitate to reach out at 800-964-1729 and we are happy to assist in any way we can.
Great Software, very difficult to get customer support
Kommentare: Over all, I will continue to use Tuition Express.
Vorteile:
Tuition Express provides seamless interaction between Procare and billing. The system is easy for my staff and our parents to use. As a business owner, it is great to be able to access the software remotely via the cloud. In addition, the reports are easy to pull and easy to understand.
Nachteile:
I don't have a con about the software. However, it is nearly impossible to get customer support. There are always long wait times on the phone and when you opt to leave a message for an agent to call you back it is typically and hour or more before someone returns your call.
Antwort von Procare Software
vor 6 Jahren
Jennifer - We're glad to hear how easy Tuition Express is for your staff and parents to use. We're sorry you've found it challenging to reach support. Hold times do vary and it can often be easier to get through early in the morning or later in the afternoon. Tuition Express Support is available from 6:00 a.m. to 4:30 p.m. Pacific. If your question is Procare-related you also have the option of calling our main Tech Support number or submitting a question online. Hope that helps. See: http://procaresupport.com/contact-procare-support/
Valuable tool for payment processing
Kommentare: It isn't the cheapest but it makes up for the cost in the time you save by not having to manually input payments to the ProCare accounts. You can only book out charges two weeks in advance which is good and bad. I have no plans on ever switching as we are huge fans of ProCare and Tuition Express is a valuable feature that supports that program.
Vorteile:
This software keeps us organized with payments and integrates with ProCare software so payments get posted directly into the parent accounts. If you have the ProCare software then Tuition Express is a must. It is a huge time saver.
Nachteile:
It isn't easy to refund families if an overcharge occurs. We find it easer to just write them a check or post a credit to their account. This hasn't been too problematic but is a feature I would like addressed some day.
