HighLevel

My all-in-one solution and silent partner

Kommentare: HighLevel is my main business software: Everything else in my stack must integrate well with it for me to even consider using. A browser tab (or tabs) with HighLevel is ALWAYS open on my desktop, and it streamlines so many of my marketing & operations that I couldn't be in business without it.

Vorteile:

Having an all-in-one solution for email/SMS campaigns, funnels, scheduling, and CRM saves me hours or headache, time, and thousands of dollars on separate services from single-purpose solutions that needed to be integrated together.

Nachteile:

Rare webapp glitches. Wish the Apple calendar integration there.

Highlevel is the BEST All-In-One Platform!

Kommentare: Once again, I LOVE Highlevel! I am a solopreneur and I don't consider myself tech savvy. Highlevel makes me look good because I was able to use their training videos plus their YouTube channel and build my own website, create my workflow automations, create my pipelines, and build my course memberships. Customer support has been more than willing to help me and they always have a solution. Highlevel is super user-friendly and doesn't require an IT degree or coding to create websites or landing pages. Yes, there is a learning curve because the platform is so robust. However, once I started working in the platform every day, it was very easy to navigate through and very intuitive.

Vorteile:

I LOVE Highlevel! It does everything! Seriously. Before Highlevel, I had a platform for my website with a CRM. I had a platform for my online scheduling. I also had a platform my EMR. Highlevel replaced all of that. Highlevel is my website, my CRM for texts and emails, my landing page for my products, my dashboard tracker, my membership course creator, and eventually it will be my scheduler and host my online Shopify store. Highlevel allows me to do everything in one place + it is HIPAA compliant. It integrates with Twilio, Google, Stripe, and Shopify +more! Customer Support is amazing, too. They are very responsive and have always been able to solve my problem. In addition, Highlevel offers a great affiliate fee if you refer other people to them. I need to take more advantage of their affiliate program because it is robust!

Nachteile:

I wish Highlevel offered a blog and podcast feature. I also wish they allowed gift certificates or promo discounts because I offer memberships and packages for my services. When I run promotions, I would like to be able to allow my clients to enter a promo code. Highlevel currently does not offer this; however, they were very open to my suggestion. I am confident that Highlevel will address these issues and eventually integrate a blog, podcast, and promotional codes for their users. They are constantly trying to improve their platform, be ahead of the competition, and open to suggestions for improvement.

Complete conversations and easy to set up automations

Kommentare: I have had an extremely positive experience with HighLevel. While there has been a learning curve with the set up there are so many amazing features with this software. Among my favourites is the converation tab where all communications with a customer are logged in one thread making it so much easier to review the history and provide accurate information to our customers.

Vorteile:

I signed up for HighLevel when I was receiving a large number of inquiries and needed some automation to ease the burden of prompt replies. It was easy to set up and navigate and made it worth the money.

Nachteile:

Some of the transitions between areas of the program are challenging.

Stay well clear of this one

Kommentare: when you sign up they treat you to a call where the opporates that is meant to familiarize you with the platform only spends his time trying to get your card on file. For me it was a simple $1.15 for a phone number, which I told him I have already, but apparently I needed it for tracking and automations. I spent 5 days setting up the backend and have not even created the website or spoke to any one the resembles a client when the first deduction of my card was made. They charged me almost $24 for what the said is a automated charged that cannot be turned off that will to keep a positive balance in my account, this is after they said that I have 100 free sms credits. The very next day the billed me again $10 for monies that was spend, keeping in mind I have not done anything with the system besides configure. So the free trial is not free and the free credits, is just so they can sound cool, it's not real and it's not free. They also refuse any form of refund, and they also refuse to delete my account as they say my trial is still active for another 24 days. I am also not able to delete the card they have on file in my account, so this means that will be billing me for ghost activities for the next 24 days. My advice stay away, it's a scam and should not be included in any offer you take to your clients, because their behavior will cause you to have to explain to your clients why the are being billing for nothing. This will put your agency in jeopardy, while they sit back and make all the money.

Vorteile:

I can't think of any pros to mention, this is a scam company.

Nachteile:

The entire thing is a con, from onboarding right trough the trial. That is never free, Thus the con.

Amazing One-Stop-Shop for any Online Business

Vorteile:

This is a one-stop option for critical business tools. Gone are the days when I had to use 5-8 other software tools to make my business work. Everything is in one place, and this is a no-brainer when you factor in the savings versus other alternatives.

Nachteile:

They appear to keep moving areas around, which requires me to re-learn a few steps. However, this is more of an annoyance than anything else because the power of this tool far outweighs it.