--- description: Detaillierte Informationen über Soon zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soon Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Dienstplan Software & Schichtplaner](/directory/30756/employee-scheduling/software) > [Soon](/software/177084/soon) # Soon Canonical: https://www.capterra.com.de/software/177084/soon Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177084/soon?page=2) > Intelligente Planung für Teams, die intuitiv zu verwenden ist und sich für Unternehmen jeder Größe eignet. > > Bewertung: **4.6/5** von 48 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Soon? Service Desks und Kundenbetreuungszentren, hauptsächlich im Finanzsektor. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 48 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soon - **Gegründet**: 2018 ## Gewerblicher Kontext - **Startpreis**: 10,00 € - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - Alarmfunktion / Benachrichtigungen - Anwesenheitsmanagement - Ausfallzeit-Management - Automatisierte Terminplanung - Berichterstattung / Analyse - Budgetierung/Prognosen - Compliance Management - Echtzeit-Planung - Fähigkeiten-Nachverfolgung - Kalenderverwaltung - Kommunikationsmanagement - Mitarbeiter-Datenbank - Mitarbeitermanagement - Mobiler Zugriff - Online-Buchung - Performance Management - Personalmanagement - Schichttausch - Self-Service Portal - Terminplanung - Third-Party Integrations - Timesheet Management - Verfolgen der Teilnahme - Verfügbarkeit-Management - Werkzeuge zur Zusammenarbeit ## Integrationen (18 insgesamt) - Dixa - GENESYS - Genesys - Genesys Cloud CX - Google Calendar - Intercom - Microsoft 365 - Microsoft Entra ID - Microsoft Outlook - Microsoft Teams - Okta - OneLogin - Salesforce Service Cloud - Slack - Webex Connect ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Dienstplan Software & Schichtplaner](https://www.capterra.com.de/directory/30756/employee-scheduling/software) ## Ähnliche Kategorien - [Dienstplan Software & Schichtplaner](https://www.capterra.com.de/directory/30756/employee-scheduling/software) - [Planungssoftware](https://www.capterra.com.de/directory/30087/scheduling/software) - [Personaleinsatzplanung Software](https://www.capterra.com.de/directory/30210/workforce-management/software) - [Kalender Software](https://www.capterra.com.de/directory/32297/calendar/software) - [Kontaktcenter-Software](https://www.capterra.com.de/directory/32035/contact-center/software) ## Alternativen 1. [Google Calendar](https://www.capterra.com.de/software/213340/google-calendar) — 4.8/5 (4261 reviews) 2. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (5308 reviews) 3. [Google Workspace](https://www.capterra.com.de/software/168389/google-workspace) — 4.7/5 (17670 reviews) 4. [Calendly](https://www.capterra.com.de/software/148036/calendly) — 4.7/5 (4139 reviews) 5. [When I Work](https://www.capterra.com.de/software/121248/when-i-work) — 4.5/5 (1300 reviews) ## Nutzerbewertungen ### "Great service provided" — 5.0/5 > **Marat** | *27. Juli 2022* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Useful product for any department of a company, quick response, nice prices, and great communication :) > > **Nachteile**: Don't remember any bad thing, actually. Everything is quite smooth ----- ### "valuating the collaboration with Soon" — 4.0/5 > **Martin** | *15. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: What I appreciated about Soon was their platform and the collaboration with \[sensitive content hidden\]. I was especially impressed by how quickly they responded to escalations and came up with the right solutions. > > **Nachteile**: The fact that we had to use Soon as a standalone scheduling tool was a limitation. We couldn't link the schedule to our work queues, which meant we were unable to plan efficiently or measure agent activities effectively. > > Since we weren’t that far along yet with workflows and performance measurement, we accepted and adopted the platform based on the capabilities Soon offered. All in all, Soon is a great platform, and we were able to work with it quite effectively — up to a certain point. ----- ### "Interface feedback" — 3.0/5 > **Mathijs** | *28. September 2018* | Bankwesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to understand and user friendly. You don't have to be a computer expert to use it > > **Nachteile**: Switching with a colleague requires several actions, was wondering if this could be done in one motion ----- ### "Easy, fun & flexible shift management tool" — 5.0/5 > **Therese** | *15. Juli 2022* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: - Easy setup, with ability to build on/expand as you go (and great support/tips \& tricks as well upon questions) - we were up and running within 24 hours of selecting tool (and speed was crucial for us). - Good visual layout. - Agile development team upon questions/needs of adjustment/development. - min/max setting per shift - self scheduling function - overall value for money > > **Nachteile**: - scrolling within the shift name list could be even smoother - adding a Q\&A section/information platform between management/workers would be of value > > We are using the tool for a large repacking assignment where we needed a lot of temporary manning to book work hours them selves into shifts we set up together with our 3PL provider. We needed the up and running within a day. After googling “shift planning” and testing some tools, SoonWorks easily met the mark as easy to setup and flexible for shift management. Also, ability to share a link to the job where workers could sign-up themselves, made the process of finding manning/contracting/enough people for shifts fast\! For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here\! The team was accessible and agile, and took time to understand our business needs and give us tips on relevant functionality we hadn’t tested. We will explore using this in our factories/warehouses in future, I also think that for volunteers drives and so on, the software is very strong as workers can be added easily and book shifts themselves. ----- ### "This app is amazing\!" — 5.0/5 > **Reggie** | *25. Juli 2022* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use once you understand how it works and the support from the developers with questions I had. > > **Nachteile**: It does take a little time to figure out but talking with Olaf, he made it much easier to get up and running. There are some functions that I wish it had, but I did put it on a request that I hope they add in the near future. > > Nothing but amazing. For the most part, it does what I need it to do and the support is fast. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/177084/soon?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/177084/soon) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten