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Was ist Soon?
Soon ist eine Anwendung für die Online-Mitarbeitereinsatzplanung. Wird hauptsächlich von Kundenserviceteams verwendet.
Steigere die Produktivität deiner Mitarbeitenden und bringe deine Kundenserviceabteilung auf Erfolgskurs. Zudem kannst du gleichzeitig hochskalieren.
Das Unternehmen arbeitet mit Kundenservice-Teams von schnell wachsenden Jungunternehmen bis hin zu innovativen Unternehmen zusammen.
Kontaktiere das Unternehmen für ein persönliches Onboarding, denn das Unternehmen ist hier, um dieses Produkt für dich zu entwickeln.
Wer verwendet Soon?
Service Desks und Kundenbetreuungszentren, hauptsächlich im Finanzsektor.
Du bist nicht sicher, ob Soon das Richtige ist?
Mit einer beliebten Alternative vergleichen
Soon
Weitere gute Alternativen zu Soon
Bewertungen über Soon
finally scheduling is enjoyable now
Kommentare: scheduling is a big part of my role, and my results depend on it. Soon takes care of a lot of manual processes that are a part of my scheduling work, like tracking availability or event-specific conversations. It freed up a lot of my time and energy for other important work
Vorteile:
pleasant intuitive UI, intelligent UX design responsive support team, lets me keep all team communication in one place for my sanity aaa
Nachteile:
integration with payroll but I know a few things in the pipeline, fingers crossed, I am looking forward to the next updates
Antwort von Soon
vor 6 Jahren
Thank you Jiahui, it means a lot to us to hear that you have a pleasant experience using Soon. Your continuous feedback helps evolve the product in ways we could not have imagined.
In Betracht gezogene Alternativen:
Perfect for healthcare staff scheduling
Kommentare: We’ve only been using the software for about 3 months. So far it has done what we needed and the employees have been able to adapt to the functions of it.
Vorteile:
The ease of set up and use. Olaf was very helpful when we needed support to make it work for our needs.
Nachteile:
The only thing we would like to see is the option to start work weeks on Sundays as this coincides with payroll.
Not user friendly
Kommentare: Me and my collegues arent pleased with Soon. Soon gives us more questions then help. We need a better overview. It would be great if that can be applied.
Vorteile:
Nothing really nothing ..........................
Nachteile:
No clear overview (I cant see wich collegue is working each day in a clear overview, to much text. I would like to see a clear schedule with colours when available, on vacation and so on) Not user friendly.
Antwort von Soon
vor 5 Jahren
Hi Alyssa, Thanks for taking the time to leave us a review. We've been working hard to process the feedback we got from Renard, Rick and Carla. We hope the latest update already gives you a better overview. I see your point and I'll reach out to you directly with some suggestions that might help to improve the situation for you and your colleagues. If you have more feedback we always love to hear it :)
The best scheduling software by now
Kommentare: I fell in love "soon" with the software and can't think of a better way to manage my team. It's just the smartest and easy-to-use tool for team scheduling and I've tried them all. If the boards could be seen on the same calendar it would be the ultimate software and would never change it in my life.
Vorteile:
As a PM I need to see the schedule of my team day by day and in a quick weekly or monthly overview to assign new tasks and see if we can insert a new big project in the schedule. Me and my team see th sam things with a great look and feel and keep on the same page. Many scheduling softwares lack the possibility of inserting a permit leave or health permit while in soon is very easy to manage, so the calendar keeps track of days in and days off and you can see it all on the same page
Nachteile:
The idea of having different boards is fantastic but as a PM I'd like that on the final calendar all the tasks of the different boards are on the same page. Instead you have a different calendar for every board, so I end up using only one board while it could be useful to segment the projects in different containers
Easy, fun & flexible shift management tool
Kommentare: We are using the tool for a large repacking assignment where we needed a lot of temporary manning to book work hours them selves into shifts we set up together with our 3PL provider. We needed the up and running within a day. After googling “shift planning” and testing some tools, SoonWorks easily met the mark as easy to setup and flexible for shift management. Also, ability to share a link to the job where workers could sign-up themselves, made the process of finding manning/contracting/enough people for shifts fast! For us, we also needed some info between users not be visible/and the SoonWorks team were excellent here! The team was accessible and agile, and took time to understand our business needs and give us tips on relevant functionality we hadn’t tested. We will explore using this in our factories/warehouses in future, I also think that for volunteers drives and so on, the software is very strong as workers can be added easily and book shifts themselves.
Vorteile:
- Easy setup, with ability to build on/expand as you go (and great support/tips & tricks as well upon questions) - we were up and running within 24 hours of selecting tool (and speed was crucial for us). - Good visual layout. - Agile development team upon questions/needs of adjustment/development. - min/max setting per shift - self scheduling function - overall value for money
Nachteile:
- scrolling within the shift name list could be even smoother - adding a Q&A section/information platform between management/workers would be of value
