Was ist TablesReady?
TablesReady ist eine Wartelisten- und Reservierungsanwendung für begehbare Full-Service-Restaurants, Schnellrestaurants, Hotels, Arztpraxen und Apotheken, Bowlingbahnen, Friseur- und Friseursalons, Kindertagesstätten und alle anderen Unternehmen, die die Wartezeiten ihrer Kunden besser verwalten möchten. Du kannst eine Vielzahl von SMS- und Telefon-Benachrichtigungen vollständig anpassen. Erhalte detaillierte Analysen und vorhersagbare Wartezeiten. Ermögliche Gästen, sich selbst zu deiner Liste hinzuzufügen. Erstelle dein kostenloses Testkonto.
Wer verwendet TablesReady?
Alle Unternehmen, die eine Warteliste haben oder die den Umgang mit wartenden Kunden verbessern wollen. Ideal für Tafelservice und Schnellrestaurants, aber auch für Krankenhäuser, Kliniken, Apotheken, Einzelhändler usw.
Wo kann TablesReady bereitgestellt werden?
Cloud, SaaS, webbasiert
TablesReady – Videos und Bilder
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- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
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- Bestätigung / Erinnerungen
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Bewertungen über TablesReady
Easy to use not ideal for data collection.
Kommentare: Overall this has been really helpful with line management and definitely worth it at the price point.
Easy to use through the in-browser application. Helpful features like text and call customers are essential and this application really nails that on the head.
The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function. Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.
Antwort von Table's Ready
vor 3 Jahren
Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.
Shelley and James
Charity Event Communication System Outstanding
Kommentare: The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady.
This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses.
The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE!
Kommentare: We are looking for a different platform
It's relatively easy to use simple set up
too expensive out of state numbers the customers get called from is a constant problem the green on green makes it hard to tell how many people you've selected the fact thats there's no data base sucks there should be a call a head feature as well as reservations especially for the price. there should be able to add more than one set of notes like high chair, section b and request There should be prep sets for notes rather then remembering
Antwort von Table's Ready
vor 4 Jahren
I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example: -You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down. -We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time. -We have both a call ahead feature (we call it "public waitlist"), and we allow reservations. -We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings. -People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us. Please reach out to our support if you're having issues!
In Betracht gezogene Alternativen:
Finally a System That Works For Us
Kommentare: Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't!
Has the features that we need without extra fluff and added expense!
Doesn't interface with our Toast POS. Hoping to will at some point.
In Betracht gezogene Alternativen:
Tables Ready is a great choice
Kommentare: Eliminates pagers, using an all electronic paging system through our guests phones makes managing the wait easy
Ease of use, set up, and training. It makes managing the wait easy for our staff and guests
None that we experienced. It has satisfied all of our waitlist needs