Wer nutzt diese Software?

Any business with a waitlist or that wants to improve how they manage waiting customers. Ideal for table service and fast casual restaurants, as well as hospitals, clinics, pharmacies, retailers, etc.

Durchschnittliche Bewertung

18 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 69,95 $/Monat
    Preisinformationen
  • Preisinformationen Unlimited messages included. Month-to-month, cancel anytime.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Table's Ready
  • https://www.tablesready.com
  • Gegründet 2011

Über TablesReady

TablesReady is a waitlist and reservations app for walk-in driven full service restaurants, quick service restaurants, hotels, doctors' offices and pharmacies, bowling alleys, barbershops and hair salons, daycares, and any other business that wants to better manage their customers' waiting experience. You can fully customize a variety of SMS and phone alerts. Get detailed analytics and predictive wait times. Let guests add themselves to your list. Create your free trial account today!

TablesReady Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Berichterstattung und Statistik
  • Kundendatenbank
  • Priorisierung
  • Self-Check-in
  • Wartelistenstatusverfolgung
  • Wartezeit-Nachverfolgung
  • für Restaurants
  • Öffentliche Warteliste

Die hilfreichsten Reviews für TablesReady

Excellent Investment for Busy Restaurant

Bewertet am 26.5.2019
Kaitlyn F.
Manager
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: What we enjoy most about TablesReady is how it limits background noise for our guests who are dining. Instead of yelling out names and interrupting everyone's dinner experience, it is discreet and more professional. We like that it keeps track of what time each party arrived and that we can input reservations as well. It de- clutters our Host stand. Very effective and guests love not having to wait around the Host stand to be called. Instead they may go enjoy a cocktail and/or run an errand.

Nachteile: What we like least is not an issue with the software but more human error. If we are busy and the Host inputs a telephone number incorrectly, we have no way of getting in touch with them unless the Host remembered who they were. In addition, many people do not wish to disclose their telephone number and we are forced to remember who they are so we may retrieve them. And lastly, some people do not pay attention to their phones as they are trying to enjoy their evening out. But other than that, the software itself is very effective and convenient.

Antwort des Softwareanbieters

von Table's Ready an 27.5.2019

Thanks for the review! We appreciate it.
If you choose to enable the "confirmation" text notification when you add someone to your list, it will give you an error message pretty much right away after adding a party to your list if that SMS failed, so you can get a warning that the number was entered wrong. Then you can try a new phone number while they're still standing there. (That won't help if the number is still valid but went to someone else, however.)
If someone doesn't respond to the ready text, you can try sending an automated phone call if you click the phone button. That tends to buzz/ring the phone a bit more and get their attention.
And if people don't have phones or don't want to give their number, we usually recommend asking them to check back in after X amount of time, where X is less than you think their actual wait will be. So, if you think their wait is 30 minutes, have them check back in after 20 to get an update. You'll spend less time tracking them down.

tables ready user - small restaurant with long line ups

Bewertet am 28.10.2018
Janice K.
business owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: we used to have our customers stand in a line to get in. we are extremely busy and we couldn't allow them to leave the line as they would lose their place if their names were called. it was stressful for staff and customers were often upset with our system but we didn't have any other option. since we started using tablesready, our customers are able to walk around the area and do some shopping or grab a drink elsewhere until their table is available. its much less pressure on our staff and our customers are very happy with the system.

Vorteile: its easy to use and easy to train staff how to use it.
customers appreciate the option of the automated text or call.

Nachteile: I used to be able to view tablesready on my pc but now it is no longer supported and must be viewed only on other devices (we are also using an apple ipad so its not that huge of an issue).

Antwort des Softwareanbieters

von Table's Ready an 29.10.2018

Thanks for your review! Our app should be visible on any PC browser except Internet Explorer. We recommend Chrome, Firefox, or Safari. If you try with one of those browsers and you're having issues, please reach out to our support.

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