Wer nutzt diese Software?

Offero was designed for volunteer coordinators of city, county, and state organizations looking for a one-stop volunteer and event management solution.

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Squarei Technologies
  • https://www.offero.com
  • Gegründet 2012

Über Offero

Offero is a cloud-based and mobile-responsive volunteer and event management system created to meet the unique needs of city, county, and state organizations. Developed in collaboration with volunteer coordinators, Offero is the one-stop solution for your staff, volunteers, and participants. Offero is easy-to-use with automated hour tracking, self-reported site visits with impact-related measures, education management, highly-customizable reporting, world class training and support, and more.

Offero Funktionen

  • Anerkennungs-Management
  • Freiwillige rekrutieren
  • Kalenderverwaltung
  • Kommunikationstools
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Registrierungs-Management
  • Self-Service Portal
  • Terminplanung
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme

Die hilfreichsten Reviews für Offero

Ease of Use

Bewertet am 3.10.2019
Jo C.
Volunteer Services Specialist
Staatsverwaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: More volunteer are using Offero than with our previous volunteer software. I deal with less problems with this software, giving me more time for other aspects of my job.

Vorteile: Simple program, yet fulfills all needs. Reports are a breeze

Nachteile: At first it was like learning a new language, but as I used it more the transition became easier

Easy and Intuitive to Learn as a New Employee!

Bewertet am 5.10.2019
Aj C.
Public Engagement Specialist
Bürgerliche & soziale Einrichtungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: As a new employee, learning to use this software system was pretty easy and intuitive for me. If I didn't know where to find something, it was pretty easy to figure out where it was located, even without watching a tutorial. It provides great evaluative and reporting tools which allow me to see the impact of our volunteer-led program easily, as well as being able to see volunteer satisfaction. The system seems to be fairly easy for our volunteers to use as well, even those who are newer to interacting digitally. Also, the customer service for this software is exceptional! Representative is great about answering all of our questions and is receptive to requests for new capabilities for the system.

Nachteile: It's hard to say what I don't like, since I am still learning more about the system each day that I use it. I think that the reporting system could be a little more intuitive. But I haven't watched a lot of the tutorials (I usually haven't needed to) so the information could be there. As I mentioned, representative is also great at responding to questions or concerns.

Best Volunteer Management System for Government Agencies

Bewertet am 29.8.2018
Charlotte N.
Volunteer Program Manager
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were able to start a citywide volunteer program in large part thanks to Offero. It's enterprise wide functionality allows for standardization of practices, yet enough customization for each unique volunteer program. They have made continuous improvements and updates to the software based on user feedback.

Vorteile: Offero is easy to use for both administrators and volunteers. It has a variety of features for volunteers to enter hours. It also has tiered levels of permissions for participants, different types of volunteers, and administrators. It's enterprise-wide functionality is the best I have seen in a volunteer management system.

Nachteile: That more people don't use it! I think as it grows it would be exciting to have a user group of government driven volunteer programs that can connect and share best practices.

Antwort des Softwareanbieters

von Squarei Technologies an 31.8.2018

Thanks for the fantastic review, Charlotte! It's our pleasure to serve your organization and provide the tools you require to run a city-wide volunteer program. Stay tuned for more helpful updates coming soon!

Engage.fcgov.com is amazing!

Bewertet am 14.8.2018
Sue S.
Coordinator
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Working with Square-I Technologies has been easy and efficient. You call for help and get an actual person who can actually help you!

Vorteile: Offero (Engage for us) is the first software of it's kind that allows you to manage all aspects of BOTH public participation AND volunteer scheduling. The system has so much functionality and scalability that you can customize as you go. You don't need to be a software engineer to use it! I feel like this has raised our customer service to a level that all our customers deserve.

Nachteile: The only difficulty is teaching volunteers to use a new tool but the on-line tutorials are extremely user-friendly.

Antwort des Softwareanbieters

von Squarei Technologies an 20.8.2018

Sue, thank you so much for your 5-star review of Offero (Engage)! It made our day here at Squarei Technologies. We are so glad to hear that our easy-to-use system helps the City of Fort Collins be the "gold standard" of service to volunteers and participants. Thanks again for your review and for being a loyal customer.

Offero Comments

Bewertet am 15.8.2018
Pam M.
Volunteer Program Coordinator
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The Offero system has given us the ability to combine several programs and communication systems all in to one easy to use system. We can now schedule volunteer projects, shifts, events and community programs all within one system and calendar.

Vorteile: We have been working with the Offero system within our department for almost 2 years. It is easy to navigate, user friendly and because it is used by partnering agencies, our shared volunteers are very familiar with the system. Tech support is responsive and always available for questions.

Nachteile: It would be great if the system could accept payment for programs. I think more agencies would be interested if this were an option.

Antwort des Softwareanbieters

von Squarei Technologies an 20.8.2018

Thank you for your kind review, Pam. Nothing makes us happier than hearing your organization and volunteers enjoy our system and find it user-friendly. We are excited to share that the ability to accept payment for activities is on our product roadmap. Thanks again for taking the time to share your experience with Offero.

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