Wer verwendet Anagram?

Optometrist, Augenarzt und Optiker

Was ist Anagram?

Patch ist ein Online-Versicherungsassistent, der Gesundheitsdienstleistern und Patienten hilft, innerhalb von Minuten Einblick in gedeckte Leistungen zu erhalten und online Anträge zu stellen. Nie wieder mit Versicherungsgesellschaften telefonieren oder Forderungen auf Papier einreichen. Mit Patch können Gesundheitsdienstleister den Patienten über den genauen zu erwartenden Erstattungsbetrag informieren und automatisch einen optimierten Antrag in ihrem Namen einreichen.

Anagram – Details

Anagram

https://getpatch.com/

Gegründet 2016

Anagram – Kostenübersicht

Anagram bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Anagram Funktionen

Optiker Software
Inventarverwaltung
Rückruf-Nachverfolgung
Terminverwaltung
Versicherungsmanagement
Verwaltung von Patientenakten
Compliance Management
Elektronische Ansprüche
Fall-Management
Formularverwaltung
Kundenmanagement
Nachverfolgung der Anspruchsresolution
Nachverfolgung von Eigenbeteiligung & Selbstbehalt
Papierbasierte Ansprüche
Sachverständigen-Management
Verwaltung der Zahlenden
Öffentliche Verwaltung

Anagram – Nutzerbewertungen

Zeigt 5 von 18 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,4/5
Kundenservice
4,6/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,5/5
David L.
Optometrist
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 10.7.2018

"Easy program to use."

Vorteile: It's easy to use. And patients get their payments relatively quickly. It is relatively cost-effective.

Nachteile: Sometimes it is a bit slow. It can sometimes be challenging to have all the needed data to access a patient's insurance coverage.

  • Quelle des Nutzers 
  • Bewertet am 10.7.2018
Brendon W.
Optometrist/Owner
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2019

"Our Practice LOVES Patch for VSP OON!"

Kommentare: We are very happy with Patch and we are in our second year of using them. Submitting OON claims as an open access provider for the patient is a no brainer, because it's less work for the patient than having them fill out their own OON claim forms. When we give the patient our normal retail price of glasses, and then the total they pay with our own discounts and their OON allowances, we rarely get any pushback on them purchasing eyewear. I would say the pushback is less than 10%. Patch pays for itself in only a few OON patients.

Vorteile: Our practice uses Patch to obtain out of network benefits so that our patients have the freedom to keep us as a provider even though we are not in their network. Being an open access provider is so easy! We use much less staff time working on VSP claims AND we generate more income for the practice per patient. By offering discounts to the patient and accepting assignment (payments) from VSP directly, we are still able to offer great value while at the same time offer premium optical products and services. Also, submitting claims is much easier than submitting claims in network with VSP.

Nachteile: VSP sometimes makes it difficult for Patch to find the benefits of a patient. But Patch has a direct message system that allows them to look into any problems or discrepancies right away if the benefits don't come up automatically (which they usually do). Even though it make take some time to find benefits for a patient, Patch is there every step of the way letting us know what the status is.

  • Quelle des Nutzers 
  • Bewertet am 10.12.2019
Kim D.
physician
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2019

"Waste of Money"

Kommentare: Terrible customer service. Took 3 weeks to get back to me. Never follows up. This customer service was only good when they wanted to make a sale. Don't get fooled!

Vorteile: I tried Patch for a month. The website is always down. If not then you are left messaging back and forth with their operators with no results. It was a good sell but a worthless service. I made the mistake of buying a year's service but when I realized it was worthless I offered to pay them 2-3 months but to get a partial refund. They refused. Therefore I don't want other doctors or practices to make my same mistake. It is just a an expensive lesson in futility. Don't wast your time or money!

Nachteile: All of it! It not worthy your time, your staff's time, your patient's time and definitely not your money!

  • Quelle des Nutzers 
  • Bewertet am 19.2.2019
Annette A.
Optometrist/Owner
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.7.2018

"With PATCH, I can have my receptionist file ALL claims before or as soon as the patient walks out !"

Kommentare: MORE FREE TIME out of the office and no cut in per patient exam fees verses being IN NETWORK and agreeing to a major reduction in fee just to belong as a provider.

Vorteile: This software allows me to file insurance claims for most Out of Network vision plans, while also allowing me to receive my full exam price for a comprehensive eye exam without compromising the value, and it's as easy to understand that even my 12 year old can file claims for me! EASE OF USE for the non-technical individual is KEY to keeping my workload down and my free time out of the office at a maximum.

Nachteile: There are insurance plans that do need a member ID number to obtain benefits, and there are some vision plans that do not regularly distribute ID cards with their members, making it more difficult for the staff AND patient to obtain benefits and file seamlessly. It would be great to only have to use the last 4 digits of the member's social security number like some plans allow.

  • Quelle des Nutzers 
  • Bewertet am 4.7.2018
Adam C.
Optician
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"A Must Have for ALL Opticians !!"

Kommentare: Overall: A +++++++++++

Vorteile: Patch is great! I highly recommend using it!!
- The platform is easy to use the the support team is very friendly and helpful!!
- Patch can help finalize the sale! We've been in business since 1952 and we never had to worry about Insurances back in the day, Now, Insurance is the norm and Patch is a game changer that allows us to compete with the chain stores. Everyone wants their "FREE Pair" of eyewear. Patch allows us to sell quality eyewear and help patients get the most out of their out of network insurance benefits.

Nachteile: Plugging in a patient's information is a little different for each Insurance Carrier.
Example: Sometimes you need the Member ID, sometimes S.S. is the only thing that's needed besides other basic information.
- We do a lot of eyewear for kids and we are finding a lot of solo plans only for children.
Which is tough to then find their benefits because we always need the primary first.

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019