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SingleOps
Was ist SingleOps?
„SingleOps hat bei uns alles ins Rollen gebracht.“, „Exzellentes Programm und sehr erschwinglich.“ << Direkt aus den Bewertungen. - SingleOps ist laut Hersteller die führende End-to-End-Software für Landschaftsbau-Unternehmen. CRM, Kostenvoranschläge, Terminplanung, Routenplanung, Arbeitsaufträge, Arbeitszeitblätter, Rechnungsstellung, Inventar, Auftragskalkulation, QB-Synchronisation und mehr. SingleOps wurde entwickelt, um deinen Alltag zu vereinfachen und Zeit und Geld zu sparen.
Wer verwendet SingleOps?
SingleOps wird für eine Vielzahl von Outdoor-Services-Märkten eingesetzt, einschließlich Rasenpflege, Baumpflege, Full-Service-Landschaftsgestaltung und Landschaftsbedarf/Rollrasen.
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Bewertungen über SingleOps
In Betracht gezogene Alternativen:
My Singleops experience
Kommentare: Singleops has helped us grow our business significantly, and they play a crucial role on our day-to-day operations
Vorteile:
Easy to use system I really like the automation features where it reminds our customers of their free estimates and their past due invoices also doing the estimates is very easy on single ops and scheduling the work as well
Nachteile:
What I least like about it is the lack of tree inventory or tree plotting capabilities
In Betracht gezogene Alternativen:
Searched and found the best fit for us...
Kommentare: Overall the experience has been GREAT! The onboarding process was absolutely amazing. We went through the entire process and the person I worked with from the team at SingleOps really listened to me when I explained what I needed the system to do and how I needed to see it on my end. They were thorough and when my onboarding was complete, I felt very confident in using the software and then teaching it to our team.
Vorteile:
We like that we have one system that does it all. From preparing the proposal in the field, sending that to our customers as quickly as possible, the CRM that is built in and then taking the same information and our field crew using it to complete the job exactly as it was explained to the customer. We used to have to take information from one system into 2 others and we were making errors and not all the information was being passed. This system makes it seamless and everyone sees the same information from start to finish.
Nachteile:
I would like it to have a few more calendar features such a recurring tasks and appointments. Also the text notifications are not automated like the emails. I do wish that capability was there and hope to see it in the future. I also would like to see a few more personalization features on the routing software that truly allow routing to take place, but overall, it works and we have found ways to make it do what we want.
In Betracht gezogene Alternativen:
Single Ops Warned Review from a business owner
Kommentare: It started great when we started , The training went well no complaints there . However, as we had issues it seems no one really cares if you're getting it solved or not. That is not the way to tell a client who is running a 4 million dollar company how not to use their software by reading online instructions. Customer service is zero and as they had abundant amount of calls and issues with other clients it seems they are not staffed to handle your issues and others at same time.
Vorteile:
Great product at first. There is a bit of a learning curve when utilizing Quickbooks and if you are using there pay portal with Pro Pay be very cautious and understand the fees associated with the app. Has some great features with contacting customers during project and daily use .
Nachteile:
Customer service is horrible. If you have any type of issue , You will have to dig into many articles supported on there help line to try a solve yourself. If customers are paying thru single ops ( Pro Pay) and you have an issue getting funds , Good luck! Our company was on day 5 and still no resolution getting our funds released to run a business. The solutions are just a bunch of emails with a company who does not have an adequate staff to solve your issues. This should be very alarming if you're running a business. Do your research and have a clear understanding of how this software works and getting paid from your clients.
In Betracht gezogene Alternativen:
Single Ops Review
Kommentare: Overall, our experience with Single Ops has been positive. They continue to build upon customer service and the addition of a dedicated Customer Success Mgr has been a great addition.
Vorteile:
Single Ops provides the best customer & work management solution for our business.
Nachteile:
The downside to Single Ops is the limited GL integration with financial accounting software is with QuickBooks only. When we initially started using Single Ops we used Sage accounting software. Since Single Ops is limited to Quickbooks GL integration we had to convert our financial software over and we learned the hard way that it is better to convert over to QB first, then implement Single Ops.
SingleOps is a great solution for our business!
Kommentare: We have a deep appreciation for the folks working at Singleops as they too are growing with an amazing platform with a unique way to bring all the portions of the sales process together, beginning with a Lead, then moving to a proposal, to an active job, to completed and invoicing the customer. The notification system is wonderful allowing for emails and texts.
Vorteile:
SingleOps allows for us to utilize templates for all of our Divisions of Service
Nachteile:
The setup of the software is extremely complex and not simple to setup. It takes a major commitment of time and energy and costing to get the most out of the platform.
