Sakari

Sakari

von Sakari

Wer verwendet Sakari?

Businesses that want to manage two-way SMS text messaging in a centralized platform.

Was ist Sakari?

Cloud-based platform for businesses that helps manage bulk SMS, reminders, confirmations, and marketing campaigns.

Sakari – Details

Sakari

https://sakari.io

Gegründet 2017

Sakari – Preisübersicht

Sakari ist verfügbar ab 16,00 $/Monat. Sakari bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Sakari findest du unten.

Startpreis

16,00 $/Monat

Preisinformationen

Text messaging plans start at $16/mo USD and are all month-to-month.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Sakari Funktionen

SMS Marketing Software
Berichterstattung / Analyse
Geplanter Nachrichtenversand
Kontaktmanagement
Kurzwahlnummern
MMS
Massen-SMS
Mobile Coupons
Mobile Keywords
Nachrichten-Personalisierung
Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
Umfragen/Abstimmungen
Zwei-Wege-Messaging

Sakari – Nutzerbewertungen

Zeigt 5 von 62 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.8/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.6/5

Super simple to use and great support if you happen to need it

Bewertet am 8.8.2019
Steve M.
Director of Digital Engagement
Non-Profit-Organisation Management, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our initial reason for buying a Sakari subscription was for a specific campaign sending customized messages to hundreds of users over the course of 30 days. Now we've used it for a variety of other projects as well, including surveys and engagement of all types. It's pretty amazing how easy it is to interact with hundreds (or probably hundreds of thousands, if we had that many) of users in the app as you text back and forth with your customers.

Vorteile: I loved the clear interface and the way it guided me through building campaigns. I had never used a text messaging/push software tool before, so I was surprised at how the software held my hand at each step and made it clear what was going on. The reliability was excellent as well--all my campaigns and messages have been delivered flawlessly during the six months that I've used it. Other users in my organization have been able to use it as well, without any help from me. A few of our teams are pretty old-school, so the fact that our people were able to use it without needing my guidance is a testament to Sakari's simple and logical menus, buttons, and overall structure. The built-in help docs are a blessing as well.

Nachteile: We had a specific use case that wasn't really supported by Sakari, but then again it's not supported in any SMS tool I tried. The good news is that the Sakari support team did some magic to help me create a manual workaround that allowed us to send our campaigns exactly as intended. Super helpful! Guess that wasn't really a dislike--sorry :(

Easiest HubSpot Integration

Bewertet am 14.1.2020
Blair C.
Marketing Assistant
Professionelles Training & Coaching, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, Sakari has improved our email delivery and open rate among our existing clients by preventing inbox clutter, it has improved our client participation as they are more likely to participate in real time, and it's saved team time by simplifying our texting processes and reminder schedules.

Vorteile: This is the only software I have found on the marketplace that seamlessly integrates with our CRM. Other texting softwares require 2 separate hosts, along with a lot of copy and pasting that makes it very difficult to track and check your work. Sakari is easy to use, easy to interface with our clients, and their customer support and advice is very transparent and easy to work with. It has saved a lot of our personal time.

Nachteile: We've had a few minor developer issues, but we had those issues with other texting services and Sakari's customer service was a) much more helpful b) much more transparent and c) responded much faster than previous companies we worked with. The rate of send is a bit slow with a large list, but at the same time,

Great SMS software that integrates with Hubspot and has its own web interface

Bewertet am 28.10.2019
William M.
Product Lead
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are solving two business problems. The first is mundane - we want to send SMS reminders to people who have signed up by email and are ignoring their email. Lots of people do this even if they intend to respond because people have lost control of their email! An SMS reminder 7 days after the initial email helps us prompt them to act. We lose less leads. The second is harder - we sell tickets to people who don't have email addresses and so we do the entire interaction by SMS. We use Sakari with Squarespace, Google Sheets, and Zapier to create our own custom ticketing system that is entirely SMS-based.

Vorteile: I like three things about Sakari a lot. First, the way it integrated seamlessly with Hubspot to show all my Hubspot contacts in Sakari, let me see proper SMS coversation history in Hubspot, and allow me to include SMS messages in Hubspot workflows. It's added SMS to Hubspot in about 30 seconds with almost no config. Secondly, the way it has a web interface for sending and receiving text messages. Before this we had individual team members on their own phones. Now we have one interface the whole team uses. It just makes it so easy to handle conversations with our users. Finally, we've set it up to alert us by email whenever there is a new message - and even better, we can reply to the text message direct from our email without having to open the web interface. Oh and the customer support is amazingly responsive. They use Intercom so it's easy and rapid. And they are helpful and nice :)

Nachteile: The design and usability of the web interface is still a bit clunky. It doesn't seem to remember the sort order or column selections which is a pain. The mobile app keeps logging itself out and is therefore not very useful. I'm a little anxious that there is no two factor authentication on login. Everything else we use has 2FA.

needs some work

Bewertet am 29.10.2019
Kevin C.
Director of Sales
Fluggesellschaften/Luftfahrt, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the slack and hubspot integrations

Nachteile: does not work well for scaled teams
- hard to see all current transcripts laid out with an easy way to respond (I have to open each message, read it, then go back and click reply)
- need ability to assign owners

Personal Opinion on Sakari

Bewertet am 14.1.2020
Ant H.
Student Enrollment Advisor
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The issue of having to text quite a high number of potential students has been resolved The ability for all employees to see what has been texted is very helpful The ability to type and send a message through hubspot is very time effective

Vorteile: Bulk text messaging is very easy and straight forward Typing a text message is very helpful for creating an effective message that is grammatically correct and free from spelling mistakes Receiving an email that indicates a text response is very helpful

Nachteile: Including links to websites etc within the text doesn't seem to work The extra for cost for emoji's is a downside as in education emojis are quite effective