MedTrainer

All-encompassing educational tool

Kommentare: Positive overall experience. Staff are receptive to using it.

Vorteile:

It covers a wide variety of topics in one concise program for my staff

Nachteile:

More variety of classes would be nice - some of the classes are also a bit long.

Great Product

Kommentare: It has been a great product and a great way to educate staff.

Vorteile:

I like the ease of use and the ability to create custom courses to fit the needs of our organization.

Nachteile:

The time it takes to implement a custom course.

Caused More Work for my Staff and MedTrainer Would not Permit Us to Cancel Subscription

Kommentare: I would not recommend the product nor the customer service team.

Vorteile:

The price was better compared to other products.

Nachteile:

Salesperson oversold the product, did not work as we expected. We provided a 30 day cancellation notice after a few months of using it and are still STUCK in the contract after a year because Medtrainer customer service also fell way below our expectations!

Great user-friendly platform

Kommentare: Our overall experience with MedTrainer has been great. There are very little cons and countless pros to using their system.

Vorteile:

I really love how easy MedTrainer is to use and navigate for both the 'students' and the 'admins'. It makes assigning courses, training documents, and protocols super easy. Using MedTrainer as a LMS has been a great success for us.

Nachteile:

There are some delays in getting support from the customer service team (not all answers are received within 24-48 hours). Sometimes the system does have some lag and it can take some time to update a course, training document, or bundle. I also wish we had the opportunity to create and generate our own custom reports for analytics.

MedTrainer Review

Kommentare: MedTrainer staff are extremely responsive and their turnaround time is great. They are always willing to help and stick by their word. They take feedback on their products and customize them to their customers' needs. Above all, you can feel that they genuinely care about their customers' satisfaction.

Vorteile:

MedTrainer is a great resource. More than that, the customer support and MedTrainer team are what make the software exceptional. They help to truly customize functions based on our needs. Among other things, we were able to transition to electronic incident reporting and ensure a speedy and simple way to deliver required annual compliance training. We are continuously evolving with MedTrainer. Our organization spans across multiple states and MedTrainer (and their team) make sure that we are well taken care of and help us to ensure uniformity within our Compliance Program.

Nachteile:

The cons tie into the pros. With any IT product there are bound to be issues - however, the MedTrainer team is always quick to help and ensure that it is resolved ASAP so we can return to normal operations. MedTrainer takes feedback and constructive criticism well and adapt to our needs.

A great resource for any group in the Healthcare industry!

Kommentare: Medtrainer allows for an ease of use and offers many different courses that are required by healthcare professionals. I can assign courses for the staff to take at their leisure or give them an end date. I can also assign to repeat in one year automatically. I find this very helpful. We also have our MSDS inventory on this site.

Vorteile:

We are a large medical group who has many employees that need to stay current with their CE's, HIPAA, and blood borne pathogen requirements. Medtrainer allows for an ease of use and offers many different courses that satisfy these needs.

Nachteile:

I have not found any issues with the software and we have been using this company for over 5 years.

MedTrainer

Kommentare: With Med Trainer we can easily assign training to employees and follow up on completion. We can also track training received outside of Med Trainer. The interface with ADP has eliminated data entry for new hires. We go right to assigning training. SDS management has always been a problem. We now have easily accessible binders on line. The link with McKesson captures over 90% of our new SDS sheets. We finally have an efficient way of tracking our contracts. We can easily view a copy. Med Trainer notifies us when a contract is about to expire. Everything we have tried with Med Trainer has been a time saver. We are much more efficient now.

Vorteile:

It easily manages many time consuming tasks.

Nachteile:

It needs more flexibility in security assignments

Great product

Kommentare: I have had a great experience with the platform and service thus far and would recommend MedTrainer to anyone.

Vorteile:

The product is very easy to use and the integration was simple. I appreciate that there are updates and new courses rolled out consistently.

Nachteile:

We have had a few issues with some courses not allowing staff to move forward in the course to complete.

Not the greatest learning tool

Kommentare: Good luck with this one, I hope you have better luck then I have had with it!

Vorteile:

I have been in the medical education system for along time and have had to use this throughout my training. It does allow for a wide range of options for teaching the student, but overall it is frustrating and annoying to use. There has been okay customer support, but it overall doesn’t match some of the other options out there!

Nachteile:

It is hard to use and is very figity. It has several glitches and is not user friendly at all. It takes a big learning curve and overall is just not worth the time. It is affordable though, which is a positive.

Excellent Compliance Training & Document Review

Kommentare: As a Practice Manager of two busy Internal Medicine clinics, by using MedTrainer, I'm able to ensure my staff are receiving the most up to date safety training. In addition, it gives me an online central location for storing and update my important documents relating to L&I, HIPAA, Policies & Procedures, and more.

Vorteile:

I really like that I can make sure my entire staff has THE most up to date training in regards to CMS, OSHA, and many more that are required in the Healthcare community to ensure the safest possible environment for my staff. Safety through education.

Nachteile:

It's hard to assign training to new staff without involving customer support.

Best Value

Kommentare: Excellent, easy to use, and greatest value.

Vorteile:

Very easy to use and cost effective. Covers almost every area of compliance items.

Nachteile:

No cons except I would like the ability to customize my own reports.

MedTrainer Review

Vorteile:

MedTrainer offers a wide variety of courses that are useful to our company. We are also able to customize our own courses and policies if they don’t offer what we are looking for. The entire system is very easy to use and helps keep us on track for our compliance needs.

Nachteile:

MedTrainer is a great software; we don’t often have problems with their program.

Director of Regulatory and Corporate Compliance

Kommentare: Electronic incident tracking good but needs improvement annual trainings and ability to track excellent, policies function good

Vorteile:

All in one policies, trainings and incident/event reporting

Nachteile:

Hard to sort incident reports by type quickly excel spread sheet has to be manipulated a lot to be manageable. Incident/ event numbering useless rather have location date to hard to sort thru numbers with no logic to them

Orthopedics - HIPAA and Safety

Kommentare: MedTrainer was my training tool when starting with this company. Now, as the administrator to newly onboarded users, I can see why we have stuck with MedTrainer for so long to meet our HIPAA and Safety training needs.

Vorteile:

MedTrainer allows us to assign a bundle of courses to our new users which makes sure that all users receive the same training. Courses are interactive and designed in a way that encourages the user to explore all information provided in the modules.

Nachteile:

The only issue we encounter is having to enable pop-ups in our browser to access courses, which is an easy fix!

Good LMS System

Kommentare: Great organization/support. Very easy to set up and administer.

Vorteile:

very easy to administer and use, really like having multiple functions in one system

Nachteile:

Lack of ability to create editable forms

Medtrainer

Kommentare: Very little difficulties with MedTrainer, however if when we did have an issue it was quickly resolved by the customer service.

Vorteile:

Easy to use for those who are not computer savvy. The educational topics are perfect for our annual education program. Prompt service

Nachteile:

No dislikes with the software or service.

Turn Key Solution for improved HR management

Kommentare: Overall I've found the company adaptable and keen on educating end-clients. If there's concerns, there's timely report on resolution or timeline of resolution. So the up-front honesty and ownership of a changing product to stay current has been appreciated.

Vorteile:

Web-Based allowing cloud access and flexibility. It is flexible to create powerful ability to group educate and manage teams. It is also scalable.

Nachteile:

The education is rather dull for the employees. Powerpoint slides that are redundant often. There's also been clarity issues on some of the content that have since been reported.

health care office

Kommentare: we are currently using medtrainer for OSHA, HIPAA compliance and CPR certifications. It is very easy to track when you need to recertify everyone. and the addition of the cpr certification was great being all online

Vorteile:

very user friendly, easy to use on desktop and mobile device.

Nachteile:

there is nothing about the system that i can complain about, it is all around great

Medtrainer Review

Kommentare: Overall Medtrainer has been great to provide us with the training we need for our staff.

Vorteile:

I like that we are able to download our documents into the program for easy tracking. I also really like how frequently the Medtrainer representatives reach out to check on our business and to see if they can offer any support.

Nachteile:

It would be helpful if the Medtrainer program was more familiar with each individual state/county requirements and sent updates and compliance reminders.

Medical Practice

Vorteile:

The best thing about the software is the way you can automate reminders and notifications. This is especially useful for remembering when a license or certification is going to expire, or when classes are due to be retaken. We also appreciate the sheer amount of content the site offers and look forward to using more of it as we grow and diversify our company.

Nachteile:

The software can seem overly complicated sometimes. Navigating screens and all the sub menus can get tedious sometimes. We also don't like that our account manager seems to rotate and change every month. We originally thought it was due to turnover, but the same account manager have rotated in and out multiple times. It would be nice to develop one relationship with the same person.

Easy for the office to use

Kommentare: We have utilized MedTrainer to keep us current on California Employer and Employee regulations, OSHA and overall standard of care and training. We are a small company and don't have a formal on boarding class. We use MedTrainer to ensure that all employees are consistently trained.

Vorteile:

That it keeps track of when everything is due for me once it is set up. My customer service rep is always available to ask questions.

Nachteile:

Using it as an Admin is challenging for me. I typically have to call and have someone walk me thru the program. I do the Admin portion so infrequently that it makes it challenging.

MedTrainer review

Kommentare: It has been very favorable. When I contact customer service everyone has been very helpful. I wish there was a manual, as most of my questions are concerning adding new employees as we don't do that too often.

Vorteile:

Ease of use, plus reporting. I know when an employee has completed his/her work and who needs additional training when they can't seem to pass

Nachteile:

Some of the questions in the courses are redundant.

Excellent Product and Customer Service

Kommentare: MedTrainer is a great tool. I've recommended it to several HR colleagues. The customer support provided is also outstanding. I can't say enough great things about MedTrainer or their service!

Vorteile:

Easy to use system that is great for all levels of users

Nachteile:

Need more training on management-related items

Okay for the price

Kommentare: Ok

Vorteile:

Lots of trainings to pick from and easy to add new staff.

Nachteile:

Impossible for their software to support an annual training roll out. Staff not know how to help. Trainings get stale as they never change them year to year.

Effective but could use some improvements

Vorteile:

It is not as easy or intuitive to use as some other services but gets the job done

Nachteile:

It was not as intuitive to use as I would have liked