Wer nutzt diese Software?

We serve campground owners, operators, staff, and their guests by offering a robust and easy-to-use reservation booking system that's based on the real needs that face campgrounds today.

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Preisinformationen Price based on a $2.00 online booking fee passed on to campers.
  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Rezplot Systems
  • https://www.campspot.com
  • Gegründet 2015

Über Campspot

Campspot crafts reservation software for park owners that delivers customers the perfect camping experience. Campspot was designed and built by campground owners, growing out of our founders' experience of owning and operating multiple parks. Features include a robust business rules engine, programmatic reservation grid optimization, utility metering, optional site lock fees, user and customer-friendly interface, POS system, site maps and more.

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Campspot Funktionen

  • Check-in / Check-out
  • Genehmigungsmanagement
  • Mehrere Standorte
  • Online-Buchung
  • Site Maps
  • Utility-Abrechnung
  • Verkaufspunkt POS
  • Vermietungs-Management
  • Vermögensverwaltung
  • Verwaltung von Stellplatzreservierungen

Die hilfreichsten Reviews für Campspot

User Friendly and More Revenue!

Bewertet am 30.9.2019
Dezarae B.
General Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We are currently finishing up our 4th season with Campspot. We've used at least 3 other systems at my park since I started working here, but we have never loved a system more than this one. The ability to optimize sites to fit as many people into the park as possible has allowed us to provide even more families a memorable vacation that we would not have been able to provide with any other system. The site lock-in option allows guests to pick their favorite site in the park and not have to worry about being moved. So far in 2019, we have made $88,705 in locked site fees alone. The online booking option is as easy as purchasing clothing online as it is the most user-friendly software we've ever used. More people booking online has allowed our reservations staff to spend less time on the phone and more time helping and interacting with guests here at the park. I highly suggest at least letting Campspot give you a demo!

Nachteile: As with any company, we always have little tweaks and extra things we would like to do here at the park. Campspot has worked with us to develop new reporting, customize our park, and get us any information that we could possibly need. Their responsiveness and turnaround time for questions or issues is unparalleled.

Easy to use, maximizes profits, and is backed by the best customer support. What could be better?

Bewertet am 23.8.2018
Verifizierter Rezensent
Operations Specialist
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: -This system is so intuitive and easy to use, and I keep learning more features every time I use it.
-Very clean and visually appealing.
-All of the reporting is incredibly helpful and provides so much insight to our bookings.
-Allows for quick and easy changes to the rates, rules, and other item details that allows us to stay agile.
-The reservations grid automatically optimizes bookings to maximize revenue.
-The lock-in fees allows customers to lock-in to their specific site wanted and also increases our revenue.
-A very cool feature is also the Add-On grid, which allows customers to add on additional options like golf carts, cabanas, hot tubs, etc, while also allows our reservations people monitor the inventory of those items.
-Fantastic customer support who not only helps with all of our questions, but also uses feedback to develop new and better features.
-Been a fantastic experience so far, and our park employees have had great experiences with the system.

Nachteile: Have not really had any issues or cons to mention with the system so far. The ease of use and autonomy of the system has been great and any support needed has been more than helpful.

Maximize Revenue!

Bewertet am 15.8.2018
Greta B.
Director of Operations
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: - Less staff training time because the software is intuitive to use
- Ability to have a lot of business rules set up
- Lock in fees are boosting our revenue!
- The ability to have all our marketing photos shown with their unit.
- Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot.
- Automated grid moving which allows staff to focus on other things
- I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions!

Nachteile: Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons.

Our experience with Campspot

Bewertet am 14.8.2018
Verifizierter Rezensent
Marketing Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Even though it's a new software, they keep adding features and are farther along than any company we've worked with in the past. It just keeps getting better with time.

Vorteile: - The lock-in fees and optimization help us increase revenue and fill our grid
- Our guests can easily add golf carts and other extras to their stay during the reservations process
- It's easy to add and edit campground rules, rates, photos, packages, and events
- Staff picks it up quickly

Nachteile: - It's a new software, which means it has its challenges and many features are still to come

First Year User

Bewertet am 27.8.2018
Terry J.
Director of Operations
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So far very satisfied!

Vorteile: Very User friendly for the guests and the GSR at the property. The add on option is great for increasing ancillary sales. CS support staff is knowledgeable and willing to help anytime. Also very open to suggestions.

Nachteile: Needs some fine tuning with reporting and a few operational functions.

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