TurfHop

TurfHop is a game changer in innovation and ease of use

Kommentare: Amazing! Saved us countless hours of paperwork and payroll. More organized and limits our use of paper. Sending quotes and invoices is super easy and makes it easy easier for our clients. TurfHop just makes the whole client process seamless and its a industry game changer. I highly recommend this software for anyone who wishes to reach their full potential within the landscape industry.

Vorteile:

The visuals of the software is the best! It looks and feels like of this century unlike other software in the market. The ease of use is amazing which is important in this industry because time is money. They listen to their clients unlike other companies and continue to improve the software which is important especially with the ever changing industry. The customer service is awesome too! I could go on and on but doing so won't do it justice. You'd literally have to try it out and I can honestly say you won't regret it.

Nachteile:

No cons, all my questions and even concerns have been addressed AND fixed by their customer service.

Great product for all around business management!

Kommentare: Turfhop has been great fo us except the certain few issues I have listed above but Turfhops technical support it top notch and I can assure they are always working to make the software better.

Vorteile:

This software allows us to run my business with ease. It allows us to enter leads and follow up all the way to scheduling and completing jobs. It helps us keep up with one time jobs to recurring jobs and all the billing.

Nachteile:

There are some features that we had in another software that made things easier for us but I have been working with the company trying to get somethings changed. One being I would like to see all invoices in order from 1 to whatever number they end at for the lift I have been using the software. Right now I believe it limits you to 250 results. Another thing is that emails are sent from a [SENSITIVE CONTENT HIDDEN] email address and a lot of customers never see our estimates, invoices or other messages. Alot of times it goes to a spam inbox and some customers complain the never even seen an email from us. It requires a lot of follow ups and checking to make sure everyone is getting estimates and invoices.

Very happy with Turfhop, especially the Support Team

Kommentare: As of the last couple months, the experience has been very positive due to The Support Team. Each issue that was resolved made our use much easier. As I come to better understand the software, we will use more of the established features.

Vorteile:

Truthfully, we were frustrated by several things that we found created difficulty when we started. Working with The Support Team we were able to get some items corrected by software changes that were made by The Support Team and other items were resolved by specific training targeting our difficulties. The software has many good features, but the willingness to help us resolve issues showed great Customer Service. Specifically, one feature that was created for us was the ability to opt out of Saturdays and/or Sundays. When we scheduled out into the future, several jobs would end up scheduled on Saturday or Sunday requiring manual changes. After putting in the feature, that problem is gone and we don't need much manual changing in the future.

Nachteile:

Initial set up videos are helpful, but leave some items to figure out. We were in a hurry to use it, and had not properly trained how to implement it.

Its good but

Vorteile:

It's a good software. Customer service was good until I canceled and wanted to return back

Nachteile:

We cancel our membership after about a year as we were trying new softwares. Once canceled we lost all of our data and when we emailed about coming back and getting all of our previous data back we never heard back and did not return to their software

Pretty great system for the cost

Kommentare: Love it. Great customer service. [SENSITIVE CONTENT] was a huge help today and listened to me and our companies needs.

Vorteile:

I pretty much love this entire system. It’s so easy to navigate. I love that our customers can create their own portal, very cost friendly for us smaller businesses and have lots to offer for such a great rate. You’ve pretty much sealed the deal for me staying as a permanent customer.

Nachteile:

There’s a couple things that could be improved. The way the invoices look. Very blah. Could have a little more options for how they look when my customers look at them. If I accidentally mark a job complete it will continue to create an invoice even if I’ve voided and deleted that invoice created. Measuring lawns needs to be Way simpler. Very hard to do it in your system.