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seit 15 Jahren bei der Softwareauswahl

Was ist CareStack?

Mit vollständig integrierten Modulen für Terminplanung, klinische Planung, Abrechnung, Patientenbindung und Business-Management kannst du mit CareStack alle wichtigen Funktionen deiner Praxis auf einer intuitiven Plattform verwalten. Mit einer Reihe von Support- und Trainingsoptionen erhält die Praxis von Anfang an die persönliche Aufmerksamkeit und Unterstützung.

Einfach ausgedrückt, schreibt CareStack die Regeln, wie eine intelligente Lösung für die Zahnheilkunde aussehen soll, neu – für Gruppen, DSO und Einzelpraxen.

Wer verwendet CareStack?

CareStack eignet sich ideal für Einzelstandorte und DSOs mit mehreren Standorten. Carestack bietet in der Cloud ein einmaliges Managementerlebnis für Zahnarztpraxen.

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Du bist nicht sicher, ob CareStack das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CareStack

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,4
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
73%
4
20%
3
5%
2
2%
Tim
Tim
CEO in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Carestack review

5,0 vor 2 Monaten Neu

Vorteile:

I've been through several major software transitions during my time as a manager at Fortune 500 companies, so I knew how important choosing a management software would be. Carestack has been supportive, actively engaged, and willing to push out new features based on our feedback. Their support team is extremely responsive, and their innovation driven mindset has created significant value for our locations

Nachteile:

Just like anything, you get out of it what you put into it. Spending the necessary time up front to ensure that the functionality was there for our needs was a big lift, but it ultimately paid off.

Penny
Practice manager in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very positive

5,0 vor 2 Monaten

Kommentare: Normal. Be 10 however they rating. Should higher than that

Vorteile:

The team members. They are always there. Walk you thru process. From beginning. To end. They truly listen. All your concerns. And developing team. Is amazing

Nachteile:

I have. No negative experience. All concerns do get resolved. In timely. Matter

David
Bookkeeper in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Bookkeeper's nightmare

2,0 vor 2 Jahren

Kommentare: I am struggling to provide the same service to my employer as I was before onboarding CareStack. CareStack costs about three times as much as our previous service, but it has about a third of the reporting capabilities. My primary task with the software is to track income based on multiple providers at multiple practice locations, and it takes about an extra 10-15 hours per week to manually extrapolate the data which had been accessible at the click of a button with previous softwares. Based on the way the reports are designed, I don't believe the engineers even know the difference between production and collection, as those terms pertain to a medical/dental practice. I've had a support ticket in for seven months, and whenever I check in to see if there's any progress (about once a month), I'm told to be patient, and then asked what the problem was again. You know that feeling you get when someone’s six-year-old answers the phone and says they’ll remember your message?

Vorteile:

The layout is intuitive. It's easy to learn and understand how things are supposed to work. Multiple locations are able to share data seamlessly.

Nachteile:

Collections reporting is severely insufficient. Customer support seems to exist only to deflect and forget.

Robert
CEO in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Evolution of Carestack

5,0 vor 2 Monaten

Kommentare: We have been a customer for 6 years and we have had an excellent experience with Carestack and expect this to continue in years to come

Vorteile:

The people of Carestack are their #1 resource. The support from all the Teams in responding to our requests has always been exceptional.

Nachteile:

Sometimes slow integration of products that we may want.

Haranchal
Dentist in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Complete Software Platform

5,0 vor 4 Jahren

Kommentare: CareStack is a big powerful tool. I am a single unit operator, but there is a lot of capability and options for multiple practice management as well. My team and I are very happy with the software because of its capabilities and the support team at CareStack which helps us become more efficient every day. I haven't had to increase the number of team members while I have been able to increase collections.

Vorteile:

I am a big fan of this software. I evaluated a few options and chose CareStack because I could access the software on any computer through a browser and the cost of support was included in the monthly price. I felt that the training material was polished and professional which makes learning and teaching CareStack easy. There are so many features that I cannot do it justice in this post. I highly recommend that you go talk to them and setup a demo. My favorite feature is that CareStack provides unlimited support using their chat which is hosted in the USA by people who are already familiar with dentistry like assistants and office managers. Sometimes, the support team can provide the answer before we are able to ask the questions. The support is also available during weekends! A few other notes, scheduling is intuitive, plenty of built-in tools like automated call/text/email reminders, imaging bridges, payment processing, and the list goes on. CareStack is very stable, the new updates seem to be thoroughly tested and new features are added regularly. With the pandemic, the staff spends less time in the office by doing remote work (scheduling/insurance/payments) and for patients CareStack provided a “Text to Pay” feature for contactless payments. Patients are also able to schedule themselves along with see their information in a Patient Portal. This software has reduced the amount of time we spend "stuck" and allow us to fly. Did I mention, that this software is FAST!

Nachteile:

Learning curve can feel like a constant Fire Hose. Lots of features and knobs and new processes that had to be designed to work with modern software. The team is learning new things every day and finding ways to use the software more efficiently. We are still finding ways to extract more value out of this software. Patient Portal and Administration needs more refinement. Fortunately, patients don't really use this feature right now, but I would expect CareStack to have significant improvements in the next year or so to lead the industry in Customer Experience. I think future customers will expect to see their records and their patient notes, history, and essentially be able to communicate with the Dental team through the portal.