Okendo

Love Okendo for my reviews!

Kommentare: Service is top notch, integration is awesome, can't say enough good things!

Vorteile:

It's a greatly automated email management tool that integrates with other platforms too.

Nachteile:

I wish I could schedule reviews to be posted to social media accounts.

Okendo Reviews

Kommentare: We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance. It just works

Vorteile:

Okendo was easy to install on our website & add to our Google Shopping feed. Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products. Love that set-up wasn't complicated - it just works

Nachteile:

Okendo just added reporting, a feature we appreciate now, but wasn't available when we launched. We'd love if Okendo would incorporate directly with Freshdesk - our customer service app

I chose Okendo to replace Yotpo

Kommentare: Having qualitative reviews helps a lot to reassure our new customers since we are a young brand ! Okendo is the best app to do so.

Vorteile:

Okendo was very easy to implement, and the Okendo team was super friendly and helped set up the reviews the way we wanted to. We were able to customize very much the reviews, and the team understood perfectly what we wanted from the start. The commercial offer was very good and the value for money is great. I also like the fact that you can group products to maximize the number of reviews under one item. For me it is the best app for reviews !

Nachteile:

There are not many things that I don't like, maybe it would be nice to be able to customize a little bit more the emails but that is it !

review

Vorteile:

Ease of use and automatic review push feature.

Nachteile:

limited features, can not connect reviews to google.

Love it

Kommentare: Overall very happy with Okendo.

Vorteile:

I love how easy it was to implement, love the plethora of questions we can ask our customers to get super indepth reviews. I love the image upload option for customers. And I ESPECIALLY love that the price isn't based on how many reviews we get - we switched from Yotpo because we were getting punished for increased order volume.

Nachteile:

I wish we were able to break down the reviews in an easily digestible report for our design team. As is, they have to really drill down into the app to see reviews. Wish there was an ability to toggle reporting options with images, SKU's, etc. so that I could present to our team.