--- description: Detaillierte Informationen über Okendo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.com.de/software/176189/okendo Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/176189/okendo?page=2) > Ermöglicht Einzelhändlern die Erfassung und Darstellung von Kundenbewertungen, Reviews, Profilen, Fotos, Videos, Fragen, Antworten und Kommentaren. > > Bewertung: **4.9/5** von 239 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Okendo? Stark wachsende Shopify-Einzelhändler. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 239 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Okendo - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: 19,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Griechisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Kroatisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Australien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Kanada, Neuseeland, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Berichterstattung und Statistik - Bonus-Verwaltung - Dashboard - Daten-Import / -Export - Kampagnenmanagement - Leistungskennzahlen - Multichannel-Marketing - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - Sentiment-Analyse - Social-Media-Integration - Teilen in sozialen Medien - Third-Party Integrations - Treueprogramm - Zugriffsquellen-Verfolgung - Überprüfung bewerten ## Integrationen (38 insgesamt) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... und 23 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software) - [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software) - [Referral Software](https://www.capterra.com.de/directory/30681/referral/software) - [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software) - [Customer Advocacy Software](https://www.capterra.com.de/directory/31435/customer-advocacy/software) ## Alternativen 1. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1207 reviews) 2. [Birdeye](https://www.capterra.com.de/software/152997/birdeye) — 4.7/5 (707 reviews) 3. [ReputationStacker](https://www.capterra.com.de/software/160682/reputationstacker) — 4.9/5 (59 reviews) 4. [Yotpo](https://www.capterra.com.de/software/144389/yotpo) — 4.5/5 (377 reviews) 5. [NiceJob](https://www.capterra.com.de/software/142037/nicejob) — 4.9/5 (203 reviews) ## Nutzerbewertungen ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31. März 2026* | Bekleidung & Mode | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Nachteile**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "Seamless Integration, Top-Tier Support, and Real Business Growth with Okendo" — 5.0/5 > **Thomas** | *25. August 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The user interface is very easy to use and straight forward. Okendo also has a lot of features we were looking for, all built into a single platform. More importantly, our CSM has assisted us with creating a great customer experience as well as growing our business. > > **Nachteile**: Costs can add up quickly depending on what you are looking for, however, we have had a positive experience with the enhancements we paid for. > > Overall, Okendo has been a pleasure to work with. Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better. ----- ### "Feedback" — 3.0/5 > **Asha** | *29. Dezember 2022* | Einzelhandel | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Ease of use - simple to navigate and integrates with other systems well > > **Nachteile**: price increase for what we actually use it for. ----- ### "Excellent customer support" — 5.0/5 > **Manda** | *27. August 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Their support team is incredibly helpful\! \[sensitive content hidden\] has been an awesome partner to help us get the most out of the platform and features. > > **Nachteile**: No complaints. Everything has been easy to use so far and we're enjoying all of the features to support segmentation. ----- ### "Strong Loyalty & Referral Platform with Excellent Account Support" — 5.0/5 > **Saurabh** | *14. August 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The biggest strengths for us are the overall value, flexibility, and support from the Okendo team. We currently use Okendo across 12 Shopify stores for our loyalty/rewards and referral programs, and the commercial value we receive for the setup has been excellent. The platform gives us a good foundation for managing customer loyalty and referrals, while the Okendo team has been very helpful in understanding our requirements and suggesting ways to improve participation and revenue from the programs. Our account manager, \[sensitive content hidden\], has been particularly helpful and responsive. We regularly connect with the team, and they proactively share recommendations around promoting the loyalty program, increasing engagement, and maximizing the revenue potential from the program. Another positive point is their willingness to help when we encounter platform limitations. There have been cases where the exact functionality we needed wasn't available out of the box, but the team worked with us to identify practical workarounds and provided additional support to help us achieve the desired outcome. > > **Nachteile**: There were a few areas where we have found the platform lacking certain features or flexibility that would be useful for our specific business requirements. However, in most cases, the Okendo team has been willing to work with us and provide a workaround or alternative approach, which has helped us continue moving forward. > > Overall, our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage. The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs. We particularly value the ongoing support and strategic recommendations we receive rather than just having access to the software. The team actively helps us think about how to improve adoption, engagement, and revenue from the programs. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/176189/okendo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/176189/okendo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten