---
description: Detaillierte Informationen über Okendo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Okendo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

Canonical: https://www.capterra.com.de/software/176189/okendo

Seite: 1 / 10\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/176189/okendo?page=2)

> Ermöglicht Einzelhändlern die Erfassung und Darstellung von Kundenbewertungen, Reviews, Profilen, Fotos, Videos, Fragen, Antworten und Kommentaren.
> 
> Bewertung: **4.9/5** von 223 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Okendo?

Stark wachsende Shopify-Einzelhändler.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.9/5** | 223 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Okendo
- **Gegründet**: 2016

## Gewerblicher Kontext

- **Startpreis**: 19,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Deutschland, Dänemark, Finnland, Frankreich, Irland, Kanada, Neuseeland, Schweden, Spanien, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Berichterstattung und Statistik
- Bonus-Verwaltung
- Dashboard
- Kampagnenmanagement
- Leistungskennzahlen
- Multichannel-Marketing
- Negatives Feedback Management
- Nutzerbewertungs-Anfrage
- Nutzerbewertungs-Notifikation
- Reaktions-Management
- Sentiment-Analyse
- Teilen in sozialen Medien
- Third-Party Integrations
- Treueprogramm
- Überprüfung bewerten

## Integrationen (39 insgesamt)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... und 24 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software)

## Ähnliche Kategorien

- [Review Management Software](https://www.capterra.com.de/directory/31024/review-management/software)
- [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software)
- [Referral Software](https://www.capterra.com.de/directory/30681/referral/software)

## Alternativen

1. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.com.de/software/152997/birdeye) — 4.7/5 (703 reviews)
3. [Yotpo](https://www.capterra.com.de/software/144389/yotpo) — 4.5/5 (376 reviews)
4. [NiceJob](https://www.capterra.com.de/software/142037/nicejob) — 4.9/5 (202 reviews)
5. [GiveMe5.ai](https://www.capterra.com.de/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Nutzerbewertungen

### "Taking it to the next level" — 5.0/5

> **Diana Karen** | *31. März 2026* | Bekleidung & Mode | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality.
> 
> **Nachteile**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it.
> 
> Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website.

-----

### "Reliable reviews platform for DTC Shopify brands" — 5.0/5

> **Verifizierter Rezensent** | *30. März 2026* | Bekleidung & Mode | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated.
> 
> **Nachteile**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics.
> 
> Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it.

-----

### "Feedback" — 3.0/5

> **Asha** | *29. Dezember 2022* | Einzelhandel | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Ease of use - simple to navigate and integrates with other systems well
> 
> **Nachteile**: price increase for what we actually use it for.

-----

### "5 star worthy" — 5.0/5

> **Wendi** | *23. März 2026* | Konsumgüter | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The professionalism and knowledge from the team we work with.
Review platform is great\!
Loyalty platform is great.
We're about to learn about their survey platform as well.
> 
> **Nachteile**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased.
> 
> We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\]
 are great to work with.

-----

### "Fabulous app for reviews and loyalty" — 5.0/5

> **Helen** | *23. Dezember 2025* | Bekleidung & Mode | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community.
> 
> **Nachteile**: It's expensive compared to some other apps but the service is better to compensate for this at least.
> 
> Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away.

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Seite: 1 / 10\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/176189/okendo?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/176189/okendo)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/176189/okendo> |
| de-AT | <https://www.capterra.at/software/176189/okendo> |
| de-CH | <https://www.capterra.ch/software/176189/okendo> |
| en | <https://www.capterra.com/p/176189/Okendo/> |
| en-AE | <https://www.capterra.ae/software/176189/okendo> |
| en-AU | <https://www.capterra.com.au/software/176189/okendo> |
| en-CA | <https://www.capterra.ca/software/176189/okendo> |
| en-GB | <https://www.capterra.co.uk/software/176189/okendo> |
| en-IE | <https://www.capterra.ie/software/176189/okendo> |
| en-IL | <https://www.capterra.co.il/software/176189/okendo> |
| en-IN | <https://www.capterra.in/software/176189/okendo> |
| en-NZ | <https://www.capterra.co.nz/software/176189/okendo> |
| en-SG | <https://www.capterra.com.sg/software/176189/okendo> |
| en-ZA | <https://www.capterra.co.za/software/176189/okendo> |
| es | <https://www.capterra.es/software/176189/okendo> |
| es-AR | <https://www.capterra.com.ar/software/176189/okendo> |
| es-CL | <https://www.capterra.cl/software/176189/okendo> |
| es-CO | <https://www.capterra.co/software/176189/okendo> |
| es-CR | <https://www.capterra.co.cr/software/176189/okendo> |
| es-DO | <https://www.capterra.do/software/176189/okendo> |
| es-EC | <https://www.capterra.ec/software/176189/okendo> |
| es-MX | <https://www.capterra.mx/software/176189/okendo> |
| es-PA | <https://www.capterra.com.pa/software/176189/okendo> |
| es-PE | <https://www.capterra.pe/software/176189/okendo> |
| fr | <https://www.capterra.fr/software/176189/okendo> |
| fr-BE | <https://fr.capterra.be/software/176189/okendo> |
| fr-CA | <https://fr.capterra.ca/software/176189/okendo> |
| fr-LU | <https://www.capterra.lu/software/176189/okendo> |
| it | <https://www.capterra.it/software/176189/okendo> |
| nl | <https://www.capterra.nl/software/176189/okendo> |
| nl-BE | <https://www.capterra.be/software/176189/okendo> |
| pt | <https://www.capterra.com.br/software/176189/okendo> |
| pt-PT | <https://www.capterra.pt/software/176189/okendo> |

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