Was ist Cliniconex?
Cliniconex's healthcare collaboration platform triggers over 800,000 HIPAA-compliant engagements for medical professionals and senior care providers each month. Our interoperable solutions integrate into EHR/EMRs enabling workflow automation and autonomy. Return time to care, lower operational costs, reduce no-shows, and improve patient satisfaction. From appointment reminders to outbreak notifications and care plan reminders, we help our customers keep vulnerable people at the center of care.
Wer verwendet Cliniconex?
Our services are used by senior care providers and medical clinics alike.
Wo kann Cliniconex bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Cliniconex
- Ansässig in Ottawa, Kanada
- 2009 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Nicht vom Anbieter bereitgestellt
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Über den Anbieter
- Cliniconex
- Ansässig in Ottawa, Kanada
- 2009 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Nicht vom Anbieter bereitgestellt
Cliniconex – Videos und Bilder
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Cliniconex Funktionen
Alternativen für Cliniconex
Bewertungen über Cliniconex
Verifizierter Rezensent
Cliniconex provides email, phone and text reminders to patients
Kommentare: We had unacceptable NO-Show rates, costing money for unfilled appointments; Implementation of reminders significantly reduced No-Show rates. We have used this product for almost 4 years. There was nothing else available at the time.
Vorteile:
Easy to set up, and customize; on boarding process walks through options. Great customer service, quick response time. Easy to use for clients. Reminders are generally appreciated by clients. Different options for clients to choose phone, email or text reminders.
Nachteile:
The cost is significant at $0.35 per reminder. Other vendors provide similar products (thought not as comprehensive) for less money ( $0.10 per reminder by text)
Antwort von Cliniconex
letztes Jahr
Hi there. Thank you for your review and feedback! We always appreciate honesty from our customers. While Cliniconex is priced as a premium product, our solutions are highly customizable. We adapt our software to your workflows not the other way around! We also charge per cycle or 3 communications. So, if you send an appointment reminder via text to a patient, that will include the initial message, their response and any follow-up instructions you may have. The best part? No character limits! We know you can have a lot of specific information you need to share with your patients.
Chandra
Cliniconex is a game changer for us!
Kommentare: Cliniconex has wonderful customer support that help you long after implementation and respond almost immediately.
Vorteile:
The ability to automatically send an appointment reminder to the resident and/or responsible party from an appointment that is entered in our electronic health record saves us so much time, leaving that extra time for us to spend with our resident. The ability to send out daily/weekly updates during the pandemic to our families has created a sense of security and involvement with our families that is not time consuming at all for staff to generate.
Nachteile:
The cons with the software's integration with our electronic health record is that we cannot change when the reminder is sent when an appointment is scheduled - the reminder is automatically sent 5 days out from the date of the appointment. It would be nice to have the option to send the reminder when the appointment is created.
Tammy
Excellent Product
Kommentare: as explained above freeing up workers time
Vorteile:
This has reduced the number of phone calls the office staff has to make to confirm appts with patients. Freeing them for other duties
Nachteile:
Wish it could be a little more specific for appts for the different doctors. (IE one of our doctors requires a health history questionnaire where the other doesn't and would be nice for the reminder to bring this was ONLY on the appts for that doctor
Antwort von Cliniconex
letztes Jahr
Hi Tammy. We appreciate the kind review and thank you for being a long-time Cliniconex customer! We wanted to let you know we are fully able to customize reminder messaging to suit the needs of individual providers. Simply ask your account manager for an account review and they will get your reminders set up so they work best for your clinic!
Albert
great product with Amazing support
Kommentare: To date, it has been a great relationship and product from our point of view. we hope it continues to expand and improve with more options.
Vorteile:
The set up and installation was quite simple. They offer a very hands on approach and great customer support through the process. Any changes, updates and modifications are always simple and accurate.
Nachteile:
Adding more features to their current product would be helpful. Such as, voice to word dictation on incoming calls and messages.
Tonya
Cliniconex
Kommentare: WE are pleased with the product adn will be expanding our overall use as we move forward.
Vorteile:
Our company (Skilled Rehabilitation) started using the product when the COVID outbreak began. We decided to use this as a way to efficiently communicate with our resident's and family members to keep them a brisk of the ever changing environment. As a company we have been very pleased with ability to adapt and individualize the messages for each facility and or situation.
Nachteile:
The report function is a nice feature but would be easier to review and or follow up on if the report could be accessed from the site and if it was easier to determine which resident/responsible party contact number was a concern.
