Wer nutzt diese Software?

Team payments platform for sports leagues, clubs, and teams which helps with autopay setup, one-time/recurring payments, offline cash/check payment tracking, team collections and more.

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4.9 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.7 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Preisinformationen Contact Groundwork for pricing details.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Groundwork
  • https://www.ground.work
  • Gegründet 2015

Über Groundwork Team Payments

Payments processing tool that enables sports teams to perform online transactions through automated payments and reminders.

Groundwork Team Payments Funktionen

  • ACH Scheck-Transaktionen
  • Belegdruck
  • Bitcoin-kompatibel
  • EC-Karten-Unterstützung
  • Geschenkkarten-Management
  • Integration von Zahlungsabwicklungsdiensten
  • Mobile Zahlungen
  • Online-Zahlungen
  • Unterschriften-Erfassung
  • Verkaufspunkt POS-Transaktionen
  • Wiederkehrende Abrechnung

Die hilfreichsten Reviews für Groundwork Team Payments

Groundwork Works for Us

Bewertet am 3.4.2019
Andrew B.
Club President
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are extremely happy with Groundwork Team Payments. We currently have 80% of our club fees and registration payments being entered in Groundwork and we are exploring ways to migrate even more of those other payments over. The customer service is top notch. The team has provided me with answers to all of the questions I have had in an extremely timely manor.

Vorteile: The Groundwork payment solution has made billing families for their club fees very easy for us. Knowing that once we add a player to a team and submit the payment schedule to the application, Groundwork emails the families to approve the payments and add their credit card/banking information. The application also reminds the families when a payment fails. Most of the time the families update their information to resubmit the payment with out any interaction from our staff!

Nachteile: It may just be the level of service that we have, but all of our administration is done through one account. We have multiple club directors and others individuals with financial access in our organization but we haven't been able to get each user separate credentials to access the Groundwork Administration page. It's not ideal from this perspective but we are making it work.

Groundwork Has Been Great For Us

Bewertet am 12.5.2019
Monty M.
Owner
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The staff is always quick to respond and very helpful.

Vorteile: Groundwork allows my organization to stay very organized and on top of payments.

Nachteile: Would like more features that are detailed for each player. More flexibility on setting up payments. Option to use money through the account instead of transferring.

As a Team Manager, Groundwork makes my life easier!

Bewertet am 9.5.2019
Laura H.
Team Manager
Sport, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The ability to track past due payments and send reminders to team members has been a lifesaver. I know that we have had a much better track record of getting payments in a timely manner. Our players love the ability to have a monthly, predictable payment.

Nachteile: I would like to be able to bulk edit individual player payments as well as track and leave notes when I adjust a payment amount.

Large Teams Welcome Here

Bewertet am 21.5.2019
Bethany J.
Teacher
Musik, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hands down, the customer service and ease of use have combined to be the selling point for our organization.

Vorteile: The ease and organization of the software has been wonderful - especially for our very large "team". We also really appreciate and value the customer service response time and overall helpful-ness of the staff.

Nachteile: We wish this software would somehow be able to show/track negative balances. For example, if we do a fundraiser ahead of an upcoming "fee", it would be nice to enter/allow fundraiser profit to show a negative balance - thus to lower "fees" as they are scheduled.

Using Groundwork has without a doubt changed the quality of my life!

Bewertet am 2.7.2018
Tracy F.
Club Director
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Prior to signing on with Groundwork I spent hours every month frustrating over collecting fees. now I can spend that time with our customers building relationships. In our business we have many different fee structures and the flexibility of the Groundwork app allows me to accommodate all my customers needs. Additionally the customer service at Groundwork is excellent. They are there for me whenever I need them. I love the chat feature as you get instant replies to simple questions without waiting on hold or initiating a help desk ticket like so many other places require.

Nachteile: The only downside of the app is the ability of the customers to stop or suspend their payments without approval.

Lies weitere Bewertungen