Proofpoint Email Protection

Kommentare: I could not be happier with our decision to protect our company. Cyber security isn't something we have to worry about anymore.

Vorteile: What I like most about this product is that I have not had any security concerns since using it. We have not had any hacks and spam emails are actually down which helps us focus on the important emails.

Nachteile: What I like least is that although we have not gotten hacked, we don't necessarily know what we are getting. We weren't getting hacked before, so it is an ambiguous process where we don't exactly know what they're doing for us.

Kommentare: After setup with the help of professional services, we only occasionally tuned the software ourselves now. We are a multi-entity organization and Proofpoint supports having "suborgs" for this.

Vorteile: From the start Proofpoint Email Protection has done a great job protecting our users from all email threats. It has done a better job then our previous software. The support is good and fairly quick. I also did an Instructor Led Training Course and the trainer was very good. Online training options are also available as part of the Proofpoint Level Up site.

Nachteile: There are some minor issues: the GUI is a bit dated (but very functional). From what I understand a major rework is being planned but no date yet. Also the False Positive/Negative reporting can be more streamlined.

Kommentare: Proofpoint does a great job of detecting spam and other malicious emails.

Vorteile: Proofpoint does a great job of filtering spam and malicious emails. It was easy to set up and it keeps our users safe. If our mail server goes down, we know we can count on Proofpoint to hold our messages until it comes back online.

Nachteile: The GUI isn't very user friendly, but I recently previewed version 6.0 (beta) and it looks very promising. Having said that, once you get used to the Proofpoint terminology and the overall navigation, you make things work :-)

Kommentare: We keep using proofpoint to keep our mail inbox clean and safe

Vorteile: Proofpoint keeps my inbox clean, that's certain and you can also create a rule to get rid of those annoyng providers and many other features. It's customizable so you can manage what you consider spam.

Nachteile: Once a rule was automatically created an all the comunication with one of our customer's domain was rejected, thus we almost had a sever incident with them but we managed to notice the problem and solve it on time

Kommentare: Not pleasant, spent more time configuring the filter than should have.

Vorteile: The easy of migrating off of it to other functional Email protection solutions

Nachteile: The support takes forever to reach by phone and email.
The Techs don't use common sense takes hours to get results.
Most of the time you email support you get a canned response.