Proofpoint Email Protection

Kommentare: Proofpoint allows us to protect our clients from email based threats without a large learning curve. There a some minor issues here and there, but as email protection only, it is a good product.

Vorteile: It effectively protects our company from email based attacks. Email protection and filtering is easy to use. Most end users are able to complete basic tasks without issue.

Nachteile: There is a longer delay then expected when the product scans email attachment. Delivery of emails with small PDF attachments can be delayed up to 10 minutes sometimes. The product is not the best for email archiving. There is no search function for searching the body of emails, leading to customer frustration when trying to find specific words in emails.

Kommentare: So far we are on the fence if we will continue using this product across our many users. The security shortcoming could have dire consequences along with liability concerns.

Vorteile: On the basic level it does what it is supposed to which is filter email threats and utilize a portal for secure, encrypted email processing.

Nachteile: The encryption module has a lot to be desired. The largest glaring hole we found is when sending an encrypted email via the Outlook plugin, any subsequent reply to the conversation will go out unencrypted unless the original sender remembers to hit the "Send Securely" button on every single reply. If this is forgotten once, then the entire conversation is sent out in the open which breaks all levels of security & compliance. When a user utilizes the subject trigger, this is not an issue, however users cannot be expected to remember these small nuances & shortcomings (plus most want to use the simple "Send Securely" button). If you are going to create a plugin, make sure it covers ALL bases. Possibly have the plugin insert it's own subject in order to trigger conversation replies.

Kommentare: Proofpoint filters through my emails at all times to make sure I am receiving emails that are priority emails, and hides away irrelevant emails that can be marked as promotional or spam and puts them into quarantine. At a certain point in the day, I get an email notifying me which emails were filtered out, so I can allow them to release the emails or mark something as not spam.

Vorteile: Proofpoint filters through my emails and catches emails that are not marked as spam or junk, but are irrelevant from my daily functioning needs. It is an email filter that takes email protection one step further.

Nachteile: Sometimes it filters out emails that are not spam, and I have to wait until Proofpoint informs me that it has emails in quarantine to be able to access those emails.

Kommentare: Great cloud based email protection.

Vorteile: Easy to us, easy to integrate with your existing email servers, great assistance in setup, nice reporting features.

Nachteile: There is an issue with accounts that are not allowed sign-in when integrating with active directory.

Vorteile: Ease if use, customer support, great flexibility.

Nachteile: No way local organization admins could make changes inside a linux shell - that is allowed only via GUI in on-prem version.