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ADP Comprehensive Services

ADP Comprehensive Services

Was ist ADP Comprehensive Services?

Die Plattform ADP Workforce Now und Profis, die mit deinen HR-, Gehaltsabrechnungs-, Leistungs- und Talentteams zusammenarbeiten, bieten dir eine umfassende administrative Erleichterung, Best Practices und Prozesseffizienz sowie Support.

Dieser Service kann ein Vorteil für dein Unternehmen sein, egal ob du einen HR-Profi oder eine Personalabteilung beschäftigst oder nicht.

Wer verwendet ADP Comprehensive Services?

ADP Comprehensive Services bedient Kundschaft aus fast allen Branchen, die ihre Anforderungen an das Human-Capital-Management in den Bereichen Personalwesen, Gehaltsabrechnung und Prämien erfüllen möchten.

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Du bist nicht sicher, ob ADP Comprehensive Services das Richtige ist? Mit einer beliebten Alternative vergleichen

ADP Comprehensive Services

ADP Comprehensive Services

4,3 (165)
0,01 CA$
Monat
Kostenlose Version
Kostenlose Testversion
68
Keine Integrationen gefunden
4,1 (165)
4,0 (165)
4,0 (165)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
6,00 $
Monat
Kostenlose Version
Kostenlose Testversion
80
93
4,6 (3.890)
4,5 (3.890)
4,4 (3.890)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ADP Comprehensive Services

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,1
Kundenservice
4,0
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
50%
4
33%
3
12%
2
4%
1
2%
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Access for All Employees

5,0 vor 6 Jahren

Vorteile:

ADP works great for offices of any size. I've used it for years love the capability it has to access your pay-stubs and 401k information without having to contact HR for help. You can also check your weekly earnings and audit your work without any hassle.

Nachteile:

It takes a little getting used to on your first couple of uses, but you get the hang of the features quickly.

Antwort von ADP

vor 5 Jahren

Hi, thank you for providing a review of ADP Comprehensive Services. We appreciate your business and loyalty to APP!

Emily
HR Generalist in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Comprehensive Services Changed the Game

4,0 vor 6 Monaten

Kommentare: Overall, I am very grateful for having Comprehensive Services. I would not have been able to stay with the company I am currently at had they not made this switch.

Vorteile:

We were with ADP Workforce Now in what they call Majors. This is the same technology platform but with significantly less support and modules than with Comprehensive Services. During our time with Majors, we went through several significant issues that required support and it was not a good user experience. By moving to Comprehensive Services, we gained access to modules that streamlined our processes, an HR Business [sensitive content hidden] who is your right-hand person and can support you strategically as well as advocate for you when issues arise, and gained access to a better service platform and team. The amount of stress that his been eliminated by moving to Comprehensive Services is significant.

Nachteile:

I will say that I continue to be disappointed by Benefit Services and implementation. Implementation was a bit of a mess. It was clear there isn't a checklist to make sure clients are receiving access and education to everything included. We did not gain access to some modules until after I had inquired about what we were missing and pushed to gain access. Benefit services tends to be similar to implementation where it seems the teams don't know how to use the entire system. A lot of things are missed/dropped when working with them.

Antwort von ADP

vor 6 Monaten

Hi Emily, we really appreciate the thorough and detailed review! The detailed feedback is so valuable as we continue to work towards improving the user experience where we can. We are so glad to hear that we've been able to meet your complex needs and that you're grateful for Comp Services. We're grateful for clients like you and look forward to a continued partnership. Please reach out if you need anything.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

ADP WFN is good but you'll regret adding comprehensive services...

1,0 vor 5 Jahren

Kommentare: I refuse to work for any company that uses comprehensive services.

Vorteile:

Absolutely nothing, it's extremely expensive and adds nothing to a company unless they don't want to pay for a in-house payroll specialist. However, an in-house payroll specialist with prior ADP experience will have more control without comprehensive services which should lead to less errors with thorough audits.

Nachteile:

I used ADP Comprehensive services tied in with ADP Workforce for approximately six weeks . Week 2 I wanted to pull out my hair in frustration. My prior company had ADP WFN where I had full control. My new company had comprehensive + WFN. My top three aggravations were: #1 losing the ability to cut manual checks (i.e. QuikCalc 1min-30 sec task w/o CS). The team would be responsible for this & if we were lucky we received the calculations before the end of the day. #2 losing the ability to preview & submit payroll. (Another 2-10 min process) The team sent us custom Excel files to enter retro pay, pto, missed hours etc. Once complete we sent it to them to create a batch. Hrs later they'd send preview reports for verifying. Each code required 1-2 correction plus waiting hours for updated reports. Our bi-weekly submission date was Wed but they submitted on Thu cutting it extremely close to the wire & leaving no room for a final look over. #3 our team was no more knowledgeable than the CSR's answering phones. For several weeks we requested a shift differential added to certain communities, they struggled to figure it out & we had to cut checks for shorted employees. However, the 4th pay period attempted they got the rate correct but that's the only rate employees were paid.

Antwort von ADP

vor 5 Jahren

We apologize for the experience you encountered and understand how frustrating the situation must have been. ADP let you down, which is something we never aspire to do. For that, we are also sorry. We have taken measures to immediately address the issues you have raised, including reducing the number of payroll previews for agile and accurate pay processing. We have also made investments in automated payroll processing to streamline the auditing and validation process, and enhance the client experience further. If there is anything else we can do, please let us know.

Charlotte
office manager in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

very easy on the back end of things

5,0 vor 3 Monaten

Kommentare: very positive because it simplifies the payroll process

Vorteile:

super easy to edit employees time, view time, manage when and where they can clock in.

Nachteile:

employees are not able to go back and edit their time themselves after it has been 24 hours.

Lisa
Payroll Manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

User for Many Years

4,0 vor 7 Monaten

Kommentare: If we were able to get our customer services reps one on one, as we were able to reach our implementation team, I don't think I would have anything negative to say. Would also love to see the PTO tracking system built up a little more, with less red tape to cut through and definitely better reporting with regards to available balances on one spreadsheet, at a practitioners fingertips.

Vorteile:

The Payroll Processing feature. We also use Smart Compliance so having the comfort of something monitoring tax compliance, our filings, etc. We use the Time and Attendance feature so transferring timecards is a very simple process. We also use the system to track our PTO, could use a bit more functionality on this end of the house but I know with product feedback, we will see additional changes as ADP works towards what their clients would like to see. Analytics dashboard is also a great feature and the Bridge is back, major plus!

Nachteile:

The customer service in the aspect of not being able to reach your team directly. Sometimes they are available to answer the phone and you can have your issues resolved ASAP, other times, you get someone not familiar with your setup and it takes a while to catch them up to speed. Would love a more direct one on one contact with our representatives like ADP used to have.

Antwort von ADP

vor 6 Monaten

Hi Lisa, thank you so much for the detailed and thorough review! We really appreciated the detailed feedback and are so glad to hear that you've had a great experience. If you are interested, we think you may be a great potential fit for our Reference Program! This is a fantastic way to strategically network by joining 1x1 meetings with other professionals considering working with ADP to share your experience. Plus, you can take these calls at your preference – as often as monthly, or as infrequently as once or twice a year! Learn more on a quick Welcome Call with Melissa, the program manager, by clicking below to schedule: https://calendly.com/melissa-dunkerley