Was ist Nextiva?
Mit Nextiva Chat kannst du den Umsatz steigern, einen schnelleren Service bereitstellen und die Effizienz steigern. Interagiere proaktiv mit deinen bestehenden und potenziellen Kund*innen mit Proactive Chat. Du kannst ganz einfach mit zögerlichen Besucher*innen sprechen und ohne einen Klick ein Gespräch initiieren. Steigere die Effizienz mit Chatplanung, Textverknüpfungen und unbegrenzten Warteschlangen. Nahtlose Integration in andere Nextiva-Produkte für einen vollständigen Überblick über deine Kund*innen.
Wer verwendet Nextiva?
Unternehmen, die mit bestehenden und potenziellen Kund*innen in Echtzeit interagieren möchten und dann diese Interaktionen über die Customer Journey hinweg überwachen möchten, um einen vollständigen Überblick über Kund*innen zu erhalten.
Wo kann Nextiva bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Nextiva
- Ansässig in Scottsdale, USA
- 2008 gegründet
- Telefon-Support
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Das könnte dich auch interessieren:

Phone.com

Grasshopper

eFax Corporate

Zultys MX System
Über den Anbieter
- Nextiva
- Ansässig in Scottsdale, USA
- 2008 gegründet
- Telefon-Support
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Nextiva – Videos und Bilder











Kosten ähnlicher Produkte wie Nextiva vergleichen
Nextiva Funktionen
Bewertungen über Nextiva

Jean H.
Nextiva delivered for our business
Vorteile:
1. What a difference a new system can make on your business. Now, phone calls are going to the right individual in their department. Before using a VoIP service, our whole system was a mess. We had no department structure regarding calls, and they were being answered by the closest person to the main phone in their department. The quality of the service is great, too. Every call has been crystal clear, and no dropped calls. 2.) Easy to use for our company. We have several employees that range from their mid-20s to 50s. After a week of using the NextOs; they all understand how to use the phone, and the app. The app has added a new communication layer for our business. It's gave all our employees the ability to chat with each other on the app and eliminated the need to text on a personal cell phone. 3.) So far if we have any questions, we have a support representative that we can email or call with any questions. The whole concept of a VoIP phone system can be intimating, but the on-boarding process made it a lot smoother and easy for our IT department. 4.) A neat feature that we just started to use is Nextiva Analytics. It provides you with all the data that you need to analyze your calls. You can see the various data regarding your calls and do business adjustments. It’s like a top overview of your call data. 5.) From our first sale’s call to when we call now, everyone has been professional and polite at Nextiva. We are comfortable with their service, and their team. We
Nachteile:
What we liked least about using Nextiva is the onboarding process took a bit longer than we expected. We had a delay porting our numbers to Nextiva. Beside this small headache, we have had smooth sailing.
Gregg C.
In Betracht gezogene Alternativen:
A good phone system, but could be better.
Vorteile:
Mostly, I like that it works. I don’t get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
Nachteile:
No voicemail transcription! Difficult to change call trees by yourself (but customer service does it happily and quickly for you). My personal white whale - the iOS app does not work (refuses to sign in) on my iPhone or iPad because it doesn’t like my wifi router (or some such BS).
Antwort von Nextiva
vor 4 Monaten
Hello Gregg, thank you for taking the time to leave us a review. We're happy to hear that you're enjoying the switch to Nextiva and the ease of use that comes with it. We appreciate your feedback on voicemail transcription and the mobile app will make our team aware of the issue and work to improve this for you in the future.
Jorge V.
In Betracht gezogene Alternativen:
Phone system for my business
Kommentare: If you spend some time with support and cofiguring then it's a great product. It does require some time to get it fully configured how you want it to work.
Vorteile:
Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM. Their customer support has been great as well.
Nachteile:
Took a bit of work to get it up and running from the beginning.
Debbie W.
Nextiva
Vorteile:
Ability to keep track of calls coming into the office.
Nachteile:
Is great when it works. Consistently loses connection.
Sarah G.
In Betracht gezogene Alternativen:
Mobile app is super easy to use
Kommentare: The quality of service is unmatched. The app is super easy to use, and keeps me organized. The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help. Overall, Nextiva has helped me be more efficient in my business and I know it has helped my colleagues within our company as well.
Vorteile:
Mobile app is easy to navigate, never gives me any trouble.
Nachteile:
That I didn’t switch over sooner, it would have saved me a lot more business.