Was ist ePACT?
ePACT hilft Jugendfreizeitorganisationen, Sportverbänden, Schulen und Gemeinden dabei, auf eine kontaktlose Verarbeitung umzusteigen, indem medizinische Formulare sowie Verzichts- und Einwilligungserklärungen in einem sicheren, HIPAA-konformen, cloudbasierten System abgelegt werden. ePACT kann von jeder Organisation verwendet werden, die Notfallinformationen benötigt, um Kinder, Erwachsene und Gemeinden im Alltag und in Krisenzeiten zu unterstützen.
Wer verwendet ePACT?
ePACT kann von jeder Organisation benutzt werden, die Gesundheitsdaten und Notfall-Kontaktinformationen erfasst, um Kinder, Erwachsene und Gemeinden im Alltag und in Krisenzeiten zu unterstützen.
Wo kann ePACT bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- ePACT Network
- Ansässig in North Vancouver, Kanada
- 2012 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch, Französisch, Spanisch
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Über den Anbieter
- ePACT Network
- Ansässig in North Vancouver, Kanada
- 2012 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch, Französisch, Spanisch
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Bewertungen über ePACT
Whitney
Epact
Vorteile:
everything can be on one place, and you can edit and update information at any time. You can access it on your phone through the app
Nachteile:
some times can be hard to navigate if you are not computer savvy
Antwort von ePACT Network
vor 4 Jahren
Thanks for taking the time to leave us a review, Whitney! We've made some recent changes to our system to ensure it's fully responsive on mobile devices, and there are overall improvements for flow on desktop as well, so we hope that helps those less confident in their computer skills. Please don't hesitate to reach out to your Account Manager, our Customer Success Team, or our Help Center for lots of resources to help you and your families get the most out of ePACT. Thanks again!
Molly
EPACT SOFTWARE CITY OF BOULDER COLORADO REVIEW
Kommentare: Overall experience is good. I love the quick responses I get from anybody I email so that is very nice!
Vorteile:
-I love that we are saving so much paper -I run multiple camps so Epact is awesome that parents only have to fill out the paperwork once and it transfers to each camp -I feel it is easy from a parents standpoint and admin to use -Everything is right in one app where you need it to be -The app function is awesome and really easy to use -Overall I feel its a great software
Nachteile:
-I really do not like that when a form is outstanding because it is missing certain info that the admin still cannot view it. This is really hard for us when parents are telling us they filled everything out and cannot figure out what they need to do to make it complete and we cannot view it to see what they are missing so we cannot guide them anywhere but the helpdesk. It also is hard when we get audited by licensing that we cannot view anything in that kids file. -There are certain pieces of information that our licensing dictates for us to have on the forms and when there are additions that we have to add to epact they can only add it as a waiver. When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing. An example for this is, I needed parents work names, phone number and addresses to be added to the parent info section, that was added but not required so they added a waiver for parents to sign that they added that info but they never do, they just sign off on the waiver that they did.
Antwort von ePACT Network
vor 4 Jahren
Thanks for taking the time to leave us a review, Molly! We understand that it can be a challenge to support families with their ePACT forms when you can't see the details that are missing. However, the privacy and security of families' data is our top priority, which is the reason you can't see information on a record before it's completed. Being able to see data requires the family to choose to share their ePACT record with your organization. We are looking at ways to make it easier for parents to identify what information is missing as they're working through the form. We're also working on fixing the contact information section too, so stay tuned for more details. We'll pass both of your comments on to our Product Team as this is really valuable feedback for us. Thanks again and please don't hesitate to let us know how we can continue to support you and your department!
Terrin
still learning
Kommentare:
customer service for set up has been awesome
user friendly
still learning the ins and outs
Vorteile:
shared with other programs when things are completed correctly, the ease of finding information quickly
Nachteile:
no Spanish translation I can't see the parent view when they call and ask questions about how to finish profile still don't understand how it talks with ACTIVE wish there was better training on the program.. maybe there is an I was just not informed of it
Antwort von ePACT Network
vor 3 Jahren
Thanks for taking the time to leave us a review, Terrin! To address your feedback: - We're working on adding multiple languages to ePACT, including Spanish, so stay tuned for those. - Administrators only see completed information from a parent/family - you cannot access the parent view as it's from their account and is private to them. To assist families, we recommend referencing the form that was approved with our Implementation Specialist at your account set up. - To learn more about how our ACTIVE Net/ePACT API works, there is a webinar on our website that you can download. Also, you can learn how to enable auto-reminders and reconfirms by visiting our Help Center. - For Administrator Training, there are recordings of our recent webinars on our Help Center as well. Thank you for using ePACT and if you have any additional questions or support needs, please don't hesitate to reach out!
Amanda
Great for Child Care, Camps and Afterschool Programs
Kommentare: My overall experience with ePACT has been amazing. It's transformed our communication with families and streamlined our processes. Families no longer have to fill out an information package every time the register for a break program, they just need to log in to ePACT and confirm that their information is current.
Vorteile:
Using ePact has meant that our organization has gone from a 18 page registration package to 2 pages. Our employees can access children's information with ease at any time and parents can update it as necessary. Recently we added the text and email notification feature and during the recent power outages it meant that we were able to notify families of the outages at the programs, the steps we were taking to ensure their child's safety as well as where to locate us once they arrived.
Nachteile:
The phone app does not update automatically, once in the app you do need to select "Update Records" to provide you with the most recent information for participants
Antwort von ePACT Network
vor 4 Jahren
Thanks for taking the time to leave us a review, Amanda! We're so happy to hear that ePACT continues to make life easier for your staff and the families you serve. Our Admin App requires staff to prompt record updates upon log in because there can be a lot of data to download, especially before the start of a program or activity. We recommend that staff perform updates on a secure, wireless connection to avoid using up data on their devices, and a manual prompt is the best way to protect your data plans and ensure that records aren't being downloaded on an unsecured network. Thanks again for your feedback, and please let us know if there's anything else we can do to support you!
Jennifer
A company worth working with!
Kommentare: ePACT allowed staff to communicate with parents in quicker ways, including texts! We were able to customize many of the questions in the participant files to our needs, rather than gathering more information than we would use. We love being able to search participants by allergies and other concerns. Lots of great efficiencies with this easy-to-use program!
Vorteile:
We love that ePACT looks out for the safety and security of our participants, while improving efficiencies for our staff. ePACT is easy to work with and responsive to suggestions. While we are still looking for solutions to ActiveNet FlexReg partnering, standard programs work extremely well with the ePACT system. Families have found information input and updates easy to do and ePACT staff responds quickly to any of the more difficult situations.
Nachteile:
We are hopeful that solutions will soon arrive for: FlexReg daily rosters; grouping program codes in one class throughout a school year or extended season; "staff" added to all participants as a standard sign in/out person for moving between programs and a few other things. Communicating with ePACT about these challenges has been a positive experience.
Antwort von ePACT Network
vor 3 Jahren
Thanks for taking the time to leave us such a detailed review, Jennifer! We're thrilled that the transition to ePACT has been so positive for you and that both staff and families are enjoying the system. We'll continue to share your feedback with our Product Team as they work on finding solutions to your additional needs. Thank you for using ePACT and please don't hesitate to let us know if there is anything we can help with at any time!
