--- description: Detaillierte Informationen über Case Status zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case Status Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Portal-Software](/directory/14/portal/software) > [Case Status](/software/175690/case-status) # Case Status Canonical: https://www.capterra.com.de/software/175690/case-status Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175690/case-status?page=2) > Kundenengagement-Plattform, die Anwälten hilft, mehr Kunden in kürzerer Zeit zu bedienen. > > Bewertung: **4.9/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Case Status? Die Anwälte, die das Produkt am nützlichsten finden, rechnen in der Regel auf Erfolgsbasis ab. Anwaltskanzleien reichen von Einzelkämpfenden bis hin zu großen Kanzleien. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 13 Nutzerbewertungen | | Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Case Status - **Gegründet**: 2018 ## Gewerblicher Kontext - **Startpreis**: 699,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anpassbare Formulare - Anpassbare Vorlagen - Aufgabenmanagement - Automated Text Generation - Autonomous Task Execution - Berichterstattung und Statistik - CSAT-Umfragestruktur - Cross-system Integration - Data Protection - Dokumentenmanagement - Engagement-Tracking - Fall-Aufzeichnungen - Filesharing - Formularverwaltung - Kalenderverwaltung - Kommunikationsmanagement - Kundenerlebnis-Management - Kundenhistorie - Kundenmanagement - Kundenportal - Kundensegmentierung - Kundenspezifisches Branding - Legal Analytics and Insight - Mobile Umfrage - Multi-Channel-Kommunikation - NPS-Umfragestruktur - Natural Language Interface - Negatives Feedback Management - Personalisierung - Pulsbefragungen - SMS-Nachrichtenversand - Segmentierung - Sentiment-Analyse - Suchen / filtern - Text Summarization - Third-Party Integrations - Verarbeitung natürlicher Sprache - Verfolgung von Interaktionen - Visuelle Analytik - Vorlagen-Management - Werkzeuge zur Zusammenarbeit - Workflow Automation - Workflow-Management - Zugriffskontrollen / Berechtigungen - Überwachung der Beschwerden ## Integrationen (12 insgesamt) - 8am CasePeer - 8am MyCase - Clio - CoCounselor - Filevine - Litify - MerusCase - Neos - NuLaw - SmartAdvocate - Smokeball - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Portal-Software](https://www.capterra.com.de/directory/14/portal/software) ## Ähnliche Kategorien - [Portal-Software](https://www.capterra.com.de/directory/14/portal/software) - [AI Legal Assistant](https://www.capterra.com.de/directory/34762/ai-legal-assistant/software) - [CCM-Software](https://www.capterra.com.de/directory/31002/customer-communications-management/software) - [Case Management Software für Kanzleien](https://www.capterra.com.de/directory/20040/legal-case-management/software) - [Kundenzufriedenheit Software](https://www.capterra.com.de/directory/30541/customer-satisfaction/software) ## Alternativen 1. [LEAP](https://www.capterra.com.de/software/147413/leap) — 4.3/5 (546 reviews) 2. [Neos](https://www.capterra.com.de/software/58931/neos) — 4.3/5 (204 reviews) 3. [8am CasePeer](https://www.capterra.com.de/software/156217/casepeer) — 4.8/5 (217 reviews) 4. [8am MyCase](https://www.capterra.com.de/software/115613/mycase) — 4.6/5 (807 reviews) 5. [Clio](https://www.capterra.com.de/software/105428/clio) — 4.7/5 (1742 reviews) ## Nutzerbewertungen ### "Best Legal Client Communication Software Ever\!" — 5.0/5 > **Ida** | *19. August 2024* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Everything, the software is GREAT\! Our firm and clients love this platform because of how great the line of communication is between us. > > **Nachteile**: There is nothing negative I can say about Case status. Any issues we had, Case Status would take our feedback and help us whenever we needed their support. > > We love Case Status and everyone there\! The team is awesome and very helpful, the software is VERY user-friendly. The best part is the mobile app, we definitely enjoy it. ----- ### "UPDATE HERO" — 5.0/5 > **ALISIA** | *23. Mai 2025* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How much client calls they saved us from for immigration by keeping the status and work flow up to date. > > **Nachteile**: There was nothing to dislike about Case Status, they are for the user and our clients. You are able to make it how you need. > > Flexible - they can adjust to what your firm and client needs. It works excellent in all phases of the case life. ----- ### "Easy to Navigate & User-Friendly" — 4.0/5 > **Syretha** | *22. Januar 2026* | Rechtsberatung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease of use and ease of navigation is most appealing about Case Status. Visually, the dashboard is very clear and uncluttered. Also, the ease of communicating and tracking communication with our clients, is very helpful. > > **Nachteile**: It's pricey and we experience occasional glitches. Additionally, I really wish Case Status integrated with our primary case management software CARET Legal. > > Generally, I appreciate the ease with which I can move around throughout the software. The onboarding experience was very informative and I truly felt well supported. Case Status has definitely improved communication with our clients. ----- ### "Increase Client Satisfaction" — 5.0/5 > **Kaylen** | *18. April 2023* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Intuitive interface - hardly needs any training for staff or clientsIncredible service - our account rep got back to us faster than I could send a messageImplements features - most impressed I've ever been with a software company's ability to deliver feature requests or improve product quickly and efficiently; many fixes came within weeks (they roll out new fixes every two weeks) than at other companies would have taken months or years to be heard/implementedIncreases client satisfaction - decreases staff time on phone while increasing clients feeling they have access to their teamIncreases response time - clients respond faster via text than email if we are waiting on a document or signatureMass messages - able to get out a quick text or video update to your whole case load at onceAutomations - can pre-schedule regular check-ins to client Case expectations - shows which stage of the case they're in and what to expect there so more transparent and clear the road that lies ahead and how long it might takeText messages - clients can communicate via a text thread even if they don't log into the app > > **Nachteile**: Client expectations - some clients expect immediate responses when texting, where as only 24 hour responses when emailingClient avenues - some clients who are antsy for a response will start contacting us via the app AND email AND phone, increasing instead of decreasing the amount of contact; but case managers can work to reign that in and better set expectations > > I highly recommend Case Status. At a time of high volume, we were looking for a way to keep clients apprised of their case and feeling in touch without increasing the amount of staff time it would take to keep them updated. We found and implemented Case Status right after the pandemic, and have never looked back. The number one complaint at law firms is "I can never get in touch with my..." but with how quickly our staff can just shoot a quick response or update back in Case Status instead of getting caught up in a phone call, our firm's average response time to clients is not the goal 24 hours... it's only 7.2 hours\! ----- ### "Quick, easy and efficient\!" — 5.0/5 > **Amy** | *30. Mai 2024* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The implementation process was seamless. As someone who has done multiple implementations into our CMS we had no issues. Our clients love the app and it significantly improved our client contact relations with more prompt responses. > > **Nachteile**: Honestly, the only real "con" if you could say, is that they currently do not use it on their own customers. Setting that up would allow their customers to have a better glimpse as to what their clients will experience. However, they are always improving and adding new features to their system. > > Stress free - which is very hard to accomplish when it comes to implementing new changes and new methods of working. They entire team there is amazing to work with and always helping. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175690/case-status?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/175690/case-status) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | ----- ## Strukturierte Daten