Ybug

Ybug

von Ybug

Wer verwendet Ybug?

Companies looking for visual bug reporting and user feedback widget for their websites.

Was ist Ybug?

Visual feedback and bug reporting tool for your website. Get bug reports directly into Asana, Slack, Trello or GitHub. Get all the information you need to fix the bug, including screenshot of the page, browser environment info and console log.

Ybug – Details

Ybug

https://ybug.io

Gegründet 2016

Ybug – Preisübersicht

Ybug bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Ybug findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Ybug Funktionen

Bug Tracking Tools
Aufgabenmanagement
Filtern
Problem-Nachverfolgung
Release-Management
Rückstand-Management
Ticket-Management
Workflow-Management

Ybug – Nutzerbewertungen

Zeigt 5 von 6 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
5/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
5/5

Essential Visual Feedback tool for any webdesigners and developers

Bewertet am 6.8.2018
Zuz M.
Grafik, Video editor, Newsletter campaign executive
Internet, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: yBug saves me a lot of work hours on daily bases. It is clear and simple to use and I didn't need to look for any other tool once I've found it.

Vorteile: yBug is really useful tool with great integrations I mostly use the one for Asana and Trello. yBug reports are easily readable with clear call message for users and with all the necessary information for me to solve any issue they might be reporting. I have to praise the tech support that responded to my feature request within few hours!

Nachteile: No cons really. I really enjoy this tool

Easily the best bug highlighting/reporting tool I've used

Bewertet am 29.8.2019
Verifizierter Rezensent
Head of Customer Success
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: yBug is brilliant for our Support and Development teams to be able to see a screenshot of where a problem is happening, where the user is in the website/platform, what browser they're using etc. etc. and have all of this information automatically collected. Plus, the user doesn't need to be bogged down in collecting and supplying it themselves.

Vorteile: Easy to use, not bogged down in complicated functions, easily customisable and very good technical documentation & support team response. It integrates with our existing software very well.

Nachteile: It's a struggle to think of anything negative - I've already suggested something to their support team that I'd like to see implemented, so it would be unfair if I included it here.

Best feedback tool

Bewertet am 17.4.2019
John T.
Developer
Glücksspiel & Casinos, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We're developing a new product and need feedback from testers. This tool has made it super easy for them to give feedback that makes sense. It saves a ton of going back and forth to clarify what the issue actually was.

Vorteile: I've tried several feedback widgets, and Ybug was the most accurate in reproducing what the user is seeing on the screen. For the few minor issues that I did see, The support team was always very quick to respond and fix the issues. The integrations work flawlessly.

Nachteile: There isn't much, but if I had to nitpick, it's the lack of ability to select arbitrary areas on the screen. Ybug currently only lets users choose an element on the screen. Apparently, this ability is on the roadmap.

Perfect tool, giving us a way to provide better and faster support to our clients

Bewertet am 31.10.2019
Yannick C.
PM
Design, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Perfect tool, giving us a way to provide better and faster support to our clients. Integrations make it easy to adapt the tool in our standard processes. We wholeheartedly recommend this tool to anyone who appreciates optimisations! 🤩 Besides, [SENSITIVE CONTENT HIDDEN] offers awesome support! 🚀

Vorteile: - Provide better and faster support to clients
- Provide a better and faster way to report bugs to developers
- Easily integrate the tool with several major Project Management tools
- It automatically takes a screenshot of the users' browser with additional browser info

Nachteile: - The UI and UX of the product could be better

Best Visual Feedback Tool

Bewertet am 31.7.2018
Douglas W.
President
Computer-Software
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: User Acceptance Testing feedback.

Vorteile: yBug provide simple visual feedback on web-based projects. The functionality is straightforward and very easy to use. Task management is minimal but includes extensive options to integrate feedback directly into popular project management systems. Also, we had a few questions. yBug support was very quick to respond with helpful advice.

Nachteile: No cons. Suggestions for the future would be to have the ability to change the popup title from "Feedback" to a custom text.