Alert Logic MDR

Hacking BLOCKED!

Vorteile:

We get a lot of brute force attempts and AlertLogic Threat Manager is on top of them all. The shunning works great and is very configurable to our desired thresholds.

Nachteile:

At this point I do not have any cons that I can speak of.

A Deep, Capable Log/Threat Tool That is Bogged Down by a Clunky Interface and Complicated Config.

Vorteile:

It definitely does what is supposed to do - capture and provide traffic and threats/intrusions as they occur. Any risk that I've had to deal with in the past couple of years has been caught by Alert Logic, not the other secondary tools I have in place as an additional means of security. The agent that we have to deploy in our AWS environment to capture all of our traffic on our AWS instances is small and unobtrusive. The reporting functionality is great - there is the automated report capability, and we can fine-tune the reports to have only certain information go to certain people - much better than having our security team dig through countless pages of data that certain people don't care about.

Nachteile:

The UI is generally a mess. It is difficult to find what you need at times, and after 2+ years of using the tool, I still find myself lost very frequently. There is no option for Multi-Factor Authentication (to my knowledge, for all I know it may be hidden deep in the UI somewhere). This is an odd exclusion for a security tool. Instead, passwords expire very very quickly, so I feel like I'm changing my password more often for Alert Logic than any other tool that I use. It has crossed the line of secure, and become a pain. The instances that I've had to deal with support have not been all that great - some engineers are way more skilled and experienced than others, as I've wasted hours with some engineers to solve an issue that another engineer was able to solve in minutes. The documentation that I've seen is often outdated - I'd like to see that frequently updated, especially with such a clunky UI.

Alert Logic MDR Review

Kommentare: Overall my experience has been just okay. The product itself is good, but I think there are better programs available for the price we pay.

Vorteile:

Once Alert Logic is set up and in production, there is a nice sense of security. It has caught many threats and we are very pleased with the product.

Nachteile:

Dealing with the technical support team has been challenging at times. On several occasions, we had an open ticket and couldn't get an update for days. I understand an issue that takes days to fix, but when we ask for an update we expect a prompt response at the very least.

AlertLogic is one of the best cloud security solution in the market

Kommentare: The good thing in the software is it gives the full cloud security protection you need.

Vorteile:

The good thing in AlertLogic is it gives you a simple interface and easy to use with very good features such as : Vulnerability scanning, ASV Scans, Log Management, and Threat Management where you can see the the threats that your organization faces as well as review your systems logs of your environment, AlertLogic acts as well as and IDS/IPS for your web servers that faces the public and prevents you from the attacks.

Nachteile:

1- The Log management is little bit slow when it comes to review the logs,. 2- In Threat management when you review the threat you can't export the details instead you can only export the headlines of threats.

Alertlogic in AWS

Kommentare: We have used Alertlogic, especially the threat manager for a good few years now and have confidence that the service is providing us with a high level of security and protection.

Vorteile:

The personal in depth investigations performed by real people on all incidents. The alerts received give all the information required up front leading to quick decisions on any impact.

Nachteile:

Feel the dashboard is a little hard to get around sometimes to find what you are looking for. It has improved with recent updates but still could do with being more intuitive.