--- description: Detaillierte Informationen über Tab zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tab Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Zahlungssoftware](/directory/30232/payment-processing/software) > [Tab](/software/175439/tab) # Tab Canonical: https://www.capterra.com.de/software/175439/tab Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175439/tab?page=2) > Tab hilft touristischen Unternehmen, Buchungen entgegenzunehmen und bezahlt zu werden. > > Bewertung: **4.8/5** von 63 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Tab? Tourismusunternehmen in Lateinamerika, Afrika und Asien. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 63 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Tab Labs - **Gegründet**: 2014 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Vereinigtes Königreich ## Funktionen - Berichterstattung / Analyse - Debit-/Kreditkartenverarbeitung - Mehrere Zahlungsmöglichkeiten - Mobile Zahlungen - Persönliche Zahlungen ## Optionen für Kundensupport - 24/7 Live-Support ## Category - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) ## Alternativen 1. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Venmo](https://www.capterra.com.de/software/182159/venmo-) — 4.7/5 (9271 reviews) 3. [Stripe](https://www.capterra.com.de/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Payments](https://www.capterra.com.de/software/170278/square-payments-processing) — 4.7/5 (2672 reviews) 5. [Square Point of Sale](https://www.capterra.com.de/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Nutzerbewertungen ### "Has potential but for now, needs to improve in their CX" — 4.0/5 > **Pamela** | *3. Juni 2024* | Gastgewerbe | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: You can process payments for upcoming guests managed through booking websites like booking.com. > > **Nachteile**: They charge the owner of the Tab account AND the user paying a fee. This means that if you really need to process payments through their software, you have to reach out to your client and explain that on top of the price they are paying for your services, they now have to pay a processing fee. Alternatively, you can bear the costs and then have to calculate how much you have to charge for them to pay the agreed-upon amount after the Tab fee. You are unable to process payments from past guests or no-shows. > > Uncomfortable. Firstly, the sales and set-up team are extremely pushy. They will not activate your account UNLESS you jump on a call with them. Secondly, it looks like Tab as a SaaS decides whether you can use its services or not (even once you've already set up your account and are a user). They feel the freedom to block your account if they no longer want you on the platform as they choose whether YOU are a match for THEM. Extremely strange to me, working in SaaS businesses, I was utterly confused. ----- ### "Easiest way to send payment links" — 5.0/5 > **Jean Carlos** | *8. Dezember 2023* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Mobile tool is simple and easy to use. Few steps to send a payment link to our customers > > **Nachteile**: Perfect so far.... Nothing wrong to point, we have made hundreds of transactions and got paid > > GREAT\!\!\!\! We send credit Card links nearly every day to our customers and their tool made our live easy ----- ### "Easy way to get bookings and payments" — 5.0/5 > **Mirta** | *18. Februar 2020* | Sport | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and reliable . Quick answers to all the questions when we first start using it. All our employees find it also easy to use and help us to keep track of payments in a very easy way. > > **Nachteile**: Nothing really. I think it really works great for what we do . > > Was looking for an alternative to PayPal and found TAB. The customer service has been great since the very first day helping understanding the system, faster. Payments to our bank and refunds to our customers are impeccable. Very reliable. It's all we ask when using a software like this. ----- ### "MODERN DAY PIRATES, BEWARE\!" — 2.0/5 > **Robert** | *5. Mai 2020* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Simple, modern design and easy to use. Immature service. > > **Nachteile**: TAB charge your guest a fee on top of your price and so the figure that appears on their credit card statement is inflated. It appears to your guest that YOU are overcharging them. Get ready for complaints\! TAB hold payments when it suits them and interfere with, and override, hotel T\&Cs. You will not have complete control over your finances. See comments below. > > TAB charge both the guest and the hotel a fee. They add their guest fee to the total they charge the credit card on your behalf. Your guests will think that YOU are overcharging them as the amount that appears on their credit card statement is significantly higher than what they paid via the OTA. This caused us untold issues with complaints, loss of client confidence and credibility. We asked TAB that they should at least separate their fee from the hotel cost. Charging a fee to use a credit card is considered unethical and even illegal. However, that is TAB standard policy. Beware\! Also, during the height of the COVID-19 crisis, TAB withheld checked in payments. Those were, payments for stays that fell within our standard no money back T\&Cs. Part of our survival strategy was to offer such guests a credit for future use or a direct refund when our cashflow rights itself or help with insurance claims. All of our guests had been informed of that fact. Most were happy to accept and some had to accept that we would refund later if they didn't have insurance. However, TAB insisted that all these guests complete a form agreeing to the future credit or new dates. As a result, income that we were depending on to pay our employees, was lost, as many saw this as the opportunity to get an immediate refund, which of course we then had to honor. This undermined our efforts to ensure a fair and balanced resolution and caused unnecessary suffering to our employees. Be very aware\! ----- ### "Great Longstanding Alternative" — 5.0/5 > **Howard** | *9. Dezember 2020* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like most the ease of use. The ability to use the app to process credit cards and the online integration. > > **Nachteile**: I will let you know when something comes up. > > I will be with TAB throughout the duration of my business. Very satisfied. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175439/tab?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/175439/tab) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten