myClubhouse
von Simmetrics
Wer verwendet myClubhouse?
Any organisation, globally, that needs to manage membership, events, teams, club shop & payments. This includes any commercial and non-profit clubs and associations; especially sport-related.
Was ist myClubhouse?
myClubhouse is an easy to use and highly flexible, online club management system to let you run your club the way you want.
We help clubs, societies and businesses save time on all types of admin and provide a great website. Volunteers and staff can share the workload, giving everyone more time to enjoy the club's activities.
With us you'll get a premium experience, no adverts, no hidden fees and exceptional quality client-driven features. Support includes free site set-up and data import.
myClubhouse – Details
Simmetrics
http://www.myclubhouse.co.uk
Gegründet 1997
myClubhouse – Preisübersicht
myClubhouse ist verfügbar ab 28,00 $/Monat. myClubhouse bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für myClubhouse findest du unten.
Startpreis
28,00 $/Monat
Preisinformationen
Excl VAT (EU). Plans are flat-rate, all inc, no hidden fees, paid annually.
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Cloud, SaaS, Web
Training
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
myClubhouse Funktionen
myClubhouse – Nutzerbewertungen
Zeigt 5 von 19 Nutzerbewertungen
Gordon W.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 29.1.2019
"Great Product and Great Company"
Kommentare: EXCELLENT - could not ask for more
Vorteile:
The software does all we want it to do ... and a lot more besides.
It has every feature that you could think of ... and many that you have not thought of.
We use it for pretty basic functions and have not got into all the details (yet).
Best bit - friendly and amazing support - always on hand to help you - quick and friendly.
Nachteile: I did find it a little hard to get my head around it - always the case with new software - and as this is only a 'part time' thing for me (volunteer members club) the learning curve was as expected. Best bit was the great support.
Antwort des Softwareanbieters
von Simmetrics an 1.2.2019
Dear Gordon,
Many thanks for taking the time to review myClubhouse, we really appreciate your feedback. We are delighted you like all the features we offer. myClubhouse is very much customer-driven so all those features you hadn't thought of were probably requested by one or more customers!
We do appreciate that due to the level of detail in the system, it can take a while for new customers (on the administrator side) to get to know it. This is something we are actively addressing e.g. by offering Simple and Advanced options on some features and we will also be working on some 'Getting Started' training videos. In the meantime we always encourage any new client (even on a free trial) to book in with us for a live online demo to get them up and running as quickly as possible.
We look forward to continuing to work with you and your watersports club for, we hope, many years to come!
Kind regards,
Joanne
- Quelle des Nutzers
- Bewertet am 29.1.2019
Ross H.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 26.8.2019
"Best Membership/Website solution, even for smaller sports clubs"
Kommentare: I selected myClubhouse after doing a vast amount of research into various online membership solutions. It was definitely the most sensibly priced, and the fact that it can serve as your full organisation website also is a huge plus. We are now effectively managing our whole club via the website and its functions. The vendor support team are just amazing. Response times are sometimes almost instant, even at odd times of day, and they are very willing to help with any problem you have - even if it was self inflicted!
Vorteile:
- Simple to understand and implement (you do not need to be an IT person).
- Intuitive for end users.
- Great support from vendor
- Value for money
Nachteile: None really identified yet. I sometimes feel that I am limited in customisation options - but that's what keeps this simple and friendly to use.
Antwort des Softwareanbieters
von Simmetrics an 28.8.2019
Dear Ross,
Many thanks for your review, it's great to hear how happy you are.
Kind regards,
Joanne
- Quelle des Nutzers
- Bewertet am 26.8.2019
Roy P.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.2.2019
"Feature rich software. Great flexibility. Easy to use and great support."
Kommentare:
After looking at many alternatives it was decided to use myClubhouse as the database for our sailing club.
We have been using the software for 18 months now and have just completed our second renewal period. Renewal notices were sent out automatically and members renewed noticeably quicker than in the past with 80% of these paying on-line, the fees being automatically credited to the club bank account. Fantastic!
Relevant data can now be made available to specified club officers - not only useful for the day to day management of the club but also to provide the committee with valuable information for use in monitoring and planning future developments.
During the second year we migrated our website across to myClubhouse. This was very easy to do and has been very successful.
We have just used the Event Manager for the first time to enable members to sign up for the Annual Dinner. Once again this was very easy to do. Members were able to pay on-line and during the sign-up process were able to select their menu choices. A terrific help to our Social Secretary.
During the coming year we will be piloting the use of the Club Shop for the sale of club merchandise.
myClubhouse is extremely flexible and can be adapted to fit any club set up. They really do seem to have thought of everything. I have no reservations whatsoever in recommending myClubhouse.
Vorteile:
Easy to use and feature rich.
Terrific support from myClubhouse from the initial set-up and importing of historical data to very responsive day to day help.
New members can sign up easily on-line
Auto renewal and on-line payment means that in most cases the process is automated saving the Membership Secretary a huge amount of time and avoiding the need for club mailings.
Included website functionality provides a one stop shop for members.
Event Manager with on-line sign-up and payment.
Nachteile: There is a steep learning curve initially and on-line help screens and FAQs would help. However, as mentioned previously, the support provided through the service desk is very good.
Antwort des Softwareanbieters
von Simmetrics an 4.2.2019
Dear Roy,
Many thanks for your very helpful review. We are delighted that myClubhouse has saved you time and enabled you to collect membership fees more quickly.
We do appreciate there is a steep learning curve for administrators at first and we are doing our best to address this. We are gradually putting in place more guides and simplifying processes as much as possible. In the meantime we are always on hand to offer live demos, telephone and email guidance as well as a free set-up and data import service.
It has been a pleasure working with you and your colleagues at Dittisham Sailing Club over the past 18 months and we are delighted you are dipping your toes into some more features such as Events Manager and Club Shop.
Kind regards,
Joanne
- Quelle des Nutzers
- Bewertet am 2.2.2019
Kevin H.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 10.2.2019
"A potentially powerful membership tool but some of our members are baffled by it"
Kommentare:
We selected MyClubhouse on the basis of a personal recommendation from an officer of another club, who have used the product successfully for several years. The support team were very helpful with migrating membership data and have been very responsive to any problems I've logged.
We've only been using the system for a couple of months now, and at the moment are still wondering whether or not the benefits of the system were worth the cost we've paid - mainly because of the number of members still opting to apply for membership renewals manually rather than via the system.
After the effort we've already put in to get the system up and running we will persevere, but we may need to give serious consideration whether or not to renew for a second year.
I recognise that in a month or two, once most members have renewed, I may be feeling a lot more positive about MyClubhouse.
Vorteile:
Allowing our members to manage their own registrations, then use MyClubhouse for us to mail individual or bulk emails to them in a way which complies with GDPR requirements.
We also like the fact that different officers of the club, such as a membership secretary and a treasurer, can both access the system to handle both the logistical and the financial aspects of taking on a new member or renewing a membership.
It also allows all our member emails to be logged in one place, accessible to all committee members with the appropriate level of Admin authority.
Nachteile:
The layout is very standardised, with each MyClubhouse home page for different organisations looking similar, with photos occupying a large part of the screen on some displays. It means that it is harder to put simple shortcuts on a convenient part of the home page.
Although about two thirds of our existing and new membership applications have come through the site, about a third seem to have struggled with it and have reverted to sending us hard copy membership forms through the post.
It's our first year, and it's still too early to tell whether this is just teething problems, or will settle down.
As our membership cards are emailed to most members as a PDF it would have been very helpful to have this functionality automated within MyClubhouse, but at the moment I have to edit the card in Word, do a Save as PDF, with MyClubhouse only being used as the vehicle for sending the PDF via email.
Antwort des Softwareanbieters
von Simmetrics an 11.2.2019
Hi Kevin,
Thank you for taking the time to review myClubhouse. I am obviously quite concerned to hear that some of your members have found the site confusing and would love to discuss this with you in more detail. We are always looking for ways to improve the system and make it easier to use. Regarding the front page, there are several customisation options available which I can demo to you whenever you have time, and there will be many more options coming in future releases. I would also like to discuss your membership card requirements as we may be able to improve things there as well. Thanks again for the review and I will follow up with you directly regarding the issues above.
Kind regards,
Matthew
- Quelle des Nutzers
- Bewertet am 10.2.2019
Verifizierter Rezensent
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Gesamtbewertung4/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.2.2019
"Review for myClubhouse software"
Kommentare: I was Club Captain for 7 years and used the software in many different ways including managing the club's policies and procedures. Documents are extremely easy and quick to load and also to edit which made my life much easier. The introduction of GDPR could have made caused the club some issues but the developers were quick to make the necessary changes to the software.
Vorteile: It's extremely easy to navigate from one section to another e.g. from the events section to the member directory. The screens are uncluttered, making it easy to use the menus and drop down functionality. Searching for peoples' names is very easy even when you don't have the full name or aren't sure of the correct spelling. The event management functionality is great. It's easy for the end user to book on a course or event and to see who else has also booked. It's equally easy to set up and manage an event and apply restrictions, different pricing, set maximum/minimum numbers etc. The software also works well when you need to add some news or flag up an event on the front page of the site.
Nachteile: The fact that some functionality e.g. the member directory only works with Chrome and not Internet Explorer.
Antwort des Softwareanbieters
von Simmetrics an 8.2.2019
Hi,
Many thanks for your review. It's great to hear that myClubhouse has made your life much easier! To address your point on browser compatibility: myClubhouse works on all modern browsers including Chrome, Firefox, MS Edge and Safari. More recent releases of the system also support some older browsers like MS Internet Explorer 11 though the user experience on these outdated browsers will often be less performant.
Kind regards,
Matthew
- Quelle des Nutzers
- Bewertet am 2.2.2019
