--- description: Detaillierte Informationen über Xenioo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Xenioo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [Xenioo](/software/175295/xenioo) # Xenioo Canonical: https://www.capterra.com.de/software/175295/xenioo Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175295/xenioo?page=2) > Xenioo ist eine professionelle Chatbot-Plattform zum Erstellen eines intelligenten und virtuellen Assistenten auf mehreren Kanälen. > > Bewertung: **4.5/5** von 15 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Xenioo? Web-Agenturen, Softwarehäuser, freiberuflich Tätige, Vermarktende. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 15 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Matelab - **Region**: LECCO, Italien - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 49,00 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Italienisch, Spanisch - **Verfügbare Länder**: Italien ## Funktionen - Autoresponders - Berichterstattung / Analyse - Chat / Messaging - Chatbot - Echtzeit-Chat für Kunden - Kundenspezifisches Branding - Live-Chat - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - Offline-Formular - Proaktiver Chat - Spracherkennung - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Integrationen (6 insgesamt) - Mailchimp - Microsoft Teams - SendGrid - Slack - Twilio - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Chat ## Category - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) ## Ähnliche Kategorien - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) - [Dialogfähige KI-Plattformen](https://www.capterra.com.de/directory/31596/conversational-ai-platform/software) ## Alternativen 1. [Fathom](https://www.capterra.com.de/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Denser AI](https://www.capterra.com.de/software/1064391/denser-ai) — 5.0/5 (31 reviews) 3. [Tidio](https://www.capterra.com.de/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Botpress](https://www.capterra.com.de/software/199292/botpress) — 4.5/5 (37 reviews) 5. [TextCortex AI](https://www.capterra.com.de/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) ## Nutzerbewertungen ### "Great cross-platform chatbot builder" — 5.0/5 > **Luciano** | *20. Mai 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its extremely modular approach, multi-channel, agency pricing, various add-ons. NLP engine in included as well as execution diagram to debug conversational flows > > **Nachteile**: The initial learning is not very fast and the paradigm of use must be approached with calm and mental elasticity. > > My experience is entirely positive: after an initial uphill journey, the platform starts to pay you back with a wide elasticity, a lot of power, and the ability to create chatbots with a scalable approach to the many communication channels supported. ----- ### "Advance tool for chatbot dialogue creation and hybrid opportunities (chatbot+agent) in multichannel." — 5.0/5 > **Angel** | *12. April 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Combination of NLU + dialogue creation. Implementation of complex dialogues can be done by non tech-profiles (many options to be implemented: use of variables, local or global intents, etc.). Many channels included and agents module. > > **Nachteile**: There is always room for improvement, such as channels (Microsoft Teams; or allowing one chatbot to be deployed in several channels) or visual elements. > > Allows both big brands and SMEs to implement a complex chatbot if required. Pricing is not high compared with other known solutions that are more limited in terms of functionality. ----- ### "Avoid it" — 1.0/5 > **Verifizierter Rezensent** | *1. April 2020* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: I like that how easy they made it to fork out money from your credit card account > > **Nachteile**: Read the fineprint on their payment policy. Once Credit Card number is in, they will not allow you to diable the account and continue to charge you for one excuse or another. U cannot remove Credit Card number or cancel your account. > > Quite bad ----- ### "What about Xenioo?" — 5.0/5 > **Vasilis** | *15. April 2020* | Rundfunkmedien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: First, \[SENSITIVE CONTENT HIDDEN\] and all the team are always improving the app adding new features. Secondly, there's Cloud JavaScript platform which gives more flexibility, and NPL that is really a masterpiece, if you have the time to write it correctly, Xenioo is giving you the tool. The Pay as You Go, is also welcome because you pay for what you use and need any month. Easy cancel. Guys there are good programmers. > > **Nachteile**: I'd like it very very much more if you could integrate it with Integromat. Zapier is integrated but i am not using Zapier for many reasons. I'd prefer a little more documentation, especially about the not obvious operations, because there are many conditions that you have to test to understand how it's working. It's fun on one hand , but if you're in a hurry you can't do a 'fast app' with Xenioo, you have to be concentrated on what you do. > > Xenioo is a honest tool that is giving you more value for the money you pay. It works. It has some limitations but it's a chatbot. We have other needs too. I wish for example to include a JSON Parser to deliver output without writing Java. But in my opinion 10/10 Thanks \[SENSITIVE CONTENT HIDDEN\] and all the team you're doing a great work. I am using Xenioo in many aspects and I've much more planned. ----- ### "Great chatbot designer" — 5.0/5 > **Luigi** | *10. April 2020* | Unterhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: he chatbot designer makes building a chatbot very easy. We've been using it for Alexa and Google Assistant integration and it made the process of creating, publishing an mantaining everything a real breeze. We integrated the chatbot with our platform very quickly and easily. > > **Nachteile**: I would love to see more simplified versions of the more advanced features such as broadcasting. The number of available options to reach out to users is overwhelming at first. > > Xenioo checked all of our requirement boxes. Great user experience overall. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175295/xenioo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/175295/xenioo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten