Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist ResponsiBid?

ResponsiBid automatisiert deinen Angebotserstellungsprozess, das gesamte Kunden-Follow-Up (E-Mail, SMS usw.) und ermöglicht es deiner Kundschaft, genaue Preise zu erhalten und eine intelligente Planung auf deiner Website vorzunehmen. Du kannst ResponsiBid mit CRMs wie Jobber, The Customer Factor und Service Monster verbinden sowie Zapier oder Google Kalender verwenden. ResponsiBid ist die Verkaufssoftware, die eine Verbindung zu bereits verwendeten Anwendungen herstellt.

Wer verwendet ResponsiBid?

Fensterreinigungs-, Druckreinigungs-, Dachrinnenreinigungs-, Reinigungs-, Teppichreinigungs- und Malerbetriebe. Für andere Branchen kannst du gerne Anfragen stellen.

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ResponsiBid

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
93%
4
5%
1
3%
MICHAEL
MICHAEL
Owner/Partner in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Service Business Salesperson/Estimator that works at midnight while you're giving birth

5,0 vor 5 Jahren

Kommentare: It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.

Vorteile:

True story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response. Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.

Nachteile:

It is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.

Antwort von Symphosize

vor 5 Jahren

Thanks Michael! That's really useful. We're so glad it's working for you!

Kyle
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Sales Software. Period.

5,0 vor 3 Jahren

Kommentare: I have ZERO regrets for signing up with Responsibid. (Customer since January, 2018) If you're thinking about it, just do it!

Vorteile:

Such a great product with great customer service! We have new customers getting services priced, selecting services, signing to approve services (along with our specific disclaimers- important!!), and giving date options that work for them... In The Middle Of The Night! This is online shopping for the service industry at it's finest! Yes, you will have customers that have no idea how to correctly categorize and tally the specific variables of their project and sign up for a service package that is 100% priced wrong. But... I have found, over and over, that people are more reasonable than you think. And it will be obvious when pricing for a project on a 5,000 sq ft, 3 story house comes back at $195 for your "Ultimate Such-and-Such" package... yeah, something ain't right. But you can fix it, and be thankful for ALL the other leads and jobs you received and booked with little to no effort of your own. Our job is to deliver high quality work and a very enjoyable customer experience from start to finish. When your reputation glows, ResponsiBid will do the leg work of estimating, selling, up-selling, and even scheduling (*if you opt for that extra), not to mention the partner services like NiceJob, Send Jim, Jills Office, etc., plus the multiple CRM integration options.

Nachteile:

Make no mistake, you will need to put in the work to tailor the product to your specific business- do the work! And ask for help. Once you get it set up you will sell so much work with so little effort.

Antwort von Symphosize

vor 3 Jahren

Thanks Kyle! That is a thorough review and we are so excited for your success!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Responsibid promotes spam

1,0 vor 4 Jahren

Vorteile:

Nothing. I cannot recommend this company at all.

Nachteile:

My client is a small window washing company in Allentown, PA area. His competition, Fish Window Cleaners has been using Responsibid to Spam (for many months) my client with messages trying to buy his company. Shame on Fish and on Responsibid for enabling such unsolicited mail and what could be construed as repetitive intimidation through email. Unsolicited commercial emails of this type are why I can not recommend Responsibid.

Antwort von Symphosize

vor 4 Jahren

Hi there. We would be happy to help you with your issue if you would let us know who you are or contact us at (707) 968-7764

Erik
Owner operator in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic estimator

5,0 vor 5 Jahren

Kommentare: Nothing short of perfection, ok maybe a little bit short. So let's talk about what tasks it can save: 1. You never have to think about following up on a quote again. RB does it for you. You just build how you want it too engage with clients and it sends emails in your behalf, it sends emails to you when you need to call to follow up, and it can even send a postcard through send Jim integration. This saves lots of time, probably hours per month, not to mention the supberb organization and the relief of knowing non of your bids slip through the cracks 2. For each service you can offer a bronze silver gold level of service style of packaging/ presenting. The way it presents it is pretty slick. This is totally different than your typical PDF sheet quote every other estimating software provides. This was the answer to our problem. With RB this is easy, and you can add many videos to your proposals to show what you get in each package. Not only did it make our life easier, but when you start giving customers options the quote acceptance rate goes up. You start leaving less on the table as some buyers prefer the highest level of service you offer and you also retain more budget minded people who want only the bare bones package who might otherwise use a competitor. Our average ticket price has easily doubled since we started rb. Not to mention you can embed this software on your website so visitors can can a price instantly.

Vorteile:

Follow up builder: ability to automatically follow up with all customers in all phases of the job cycle via email, phone, or post card. Website estimator: when potential clients come to your site they can get an instant estimate by inputting their own job data. You can show videos of how to self bid Videos within website estimator and package presenter. When she customer gets a bid you can have multiple package, you can have a video explaining what you get in each package. Innov

Nachteile:

Only seemless integration is with jobber at the moment. Which means if you want a job scheduling and invoicing app that Responsibid syncs it's bids with - it must be jobber if you want everything to work seamlessly. Service monster and customer factor also have integrations but have gaps from what I understand. They are working on upgrading their system to integrate with any app so stay tuned! Since we have every job go through rb because the follow up builder is so good, they should have built in better repeat job options. Also, if a client has more than one property, you must find a work around at this time. That said they are working on these upgrades to my understanding.

Antwort von Symphosize

vor 5 Jahren

Thanks Erik! I'm glad it's working for you, and even more excited that with your constructive feedback, our next update should be a very pleasant surprise!

Todd
customer service in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Move

5,0 vor 2 Jahren

Kommentare: FabBest thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone.
It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that?
Great support every step of the way, very good trustworthy folks.
It is a must have for small service companies.

Vorteile:

Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Nachteile:

Set up Best thing I ever did in business! Ours is a small company, Responsibid is like adding someone to the payroll without hiring anyone. It employs potential customers to enter all relevant contact and property information and gives them an instant quote on the spot. From there they can choose from various service packages, accept their quote and even schedule online. What could be better than that? Great support every step of the way, very good trustworthy folks. It is a must have for small service companies.

Antwort von Symphosize

vor 2 Jahren

Thanks so much Todd for sharing this experience! We love helping however we can!