Wer nutzt diese Software?

Window cleaning, pressure washing, gutter cleaning, maid service, carpet cleaning, and painting companies. Other industries, inquire for more info.

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 5/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 5/5
  • Funktionen 4.8/5
  • Preis-Leistungs-Verhältnis 5/5

Produktinformationen

  • Startpreis 169,00 $/Monat
  • Preisinformationen ResponsiBid offers a 2 to 1 ROI guarantee. Make money or you don't pay.
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Symphosize
  • https://symphosize.com/
  • Gegründet 2011

Über ResponsiBid

ResponsiBid automates your proposal building process, all customer follow-up (email, sms, and more), as well as allows your customers to get accurate pricing and intelligently schedule themselves on your website! You can connect ResponsiBid to CRMs like Jobber, The Customer Factor, and Service Monster as well as using Zapier or Google Calendar. ResponsiBid is the selling software that connects to what you're already using.

ResponsiBid Funktionen

  • Automatisierte Angebotserstellung
  • Katalogmanagement
  • Kontaktmanagement
  • Kundenportal
  • Kundenspezifisches Branding
  • Preismanagement
  • Produktkonfigurator
  • Rabattmanagement
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Arbeitsauftragsverwaltung
  • Job-Management
  • Kundendatenbank
  • Kundendienst-Historie-Nachverfolgung
  • Mobiler Zugriff
  • Routing
  • Terminplanung
  • Versandmanagement
  • Wiederkehrende Termine
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Gerätenachverfolgung
  • Kundenmanagement
  • Mobiler Zugriff
  • Online-Buchung
  • Terminplanung
  • Versandmanagement

Die hilfreichsten Reviews für ResponsiBid

The Service Business Salesperson/Estimator that works at midnight while you're giving birth

Bewertet am 18.5.2019
Michael P.
Owner/Partner
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.

Vorteile: True story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response.
Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.

Nachteile: It is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.

Antwort des Softwareanbieters

von Symphosize an 21.5.2019

Thanks Michael! That's really useful. We're so glad it's working for you!

Fantastic estimator

Bewertet am 21.4.2019
Erik R.
Owner operator
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Nothing short of perfection, ok maybe a little bit short. So let's talk about what tasks it can save: 1. You never have to think about following up on a quote again. RB does it for you. You just build how you want it too engage with clients and it sends emails in your behalf, it sends emails to you when you need to call to follow up, and it can even send a postcard through send Jim integration. This saves lots of time, probably hours per month, not to mention the supberb organization and the relief of knowing non of your bids slip through the cracks 2. For each service you can offer a bronze silver gold level of service style of packaging/ presenting. The way it presents it is pretty slick. This is totally different than your typical PDF sheet quote every other estimating software provides. This was the answer to our problem. With RB this is easy, and you can add many videos to your proposals to show what you get in each package. Not only did it make our life easier, but when you start giving customers options the quote acceptance rate goes up. You start leaving less on the table as some buyers prefer the highest level of service you offer and you also retain more budget minded people who want only the bare bones package who might otherwise use a competitor. Our average ticket price has easily doubled since we started rb. Not to mention you can embed this software on your website so visitors can can a price instantly.

Vorteile: Follow up builder: ability to automatically follow up with all customers in all phases of the job cycle via email, phone, or post card. Website estimator: when potential clients come to your site they can get an instant estimate by inputting their own job data. You can show videos of how to self bid Videos within website estimator and package presenter. When she customer gets a bid you can have multiple package, you can have a video explaining what you get in each package.
Innov

Nachteile: Only seemless integration is with jobber at the moment. Which means if you want a job scheduling and invoicing app that Responsibid syncs it's bids with - it must be jobber if you want everything to work seamlessly. Service monster and customer factor also have integrations but have gaps from what I understand. They are working on upgrading their system to integrate with any app so stay tuned! Since we have every job go through rb because the follow up builder is so good, they should have built in better repeat job options. Also, if a client has more than one property, you must find a work around at this time. That said they are working on these upgrades to my understanding.

Antwort des Softwareanbieters

von Symphosize an 25.4.2019

Thanks Erik! I'm glad it's working for you, and even more excited that with your constructive feedback, our next update should be a very pleasant surprise!

Makes my life easier!

Bewertet am 25.11.2019
Joshua D.
Owner
Hausmeisterservice, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As an owner operator with no employees, I can't tell you how much of a benefit it is for me not to have to drop whatever I'm doing to answer the phone every time someone calls for an estimate. Responsibid gave me the ability to pass off that task to a virtual assistant. It gives them the ability to quote prices for me, and even schedule the jobs. I also don't have to worry about follow-up anymore, because that is all automated now!

Vorteile: I don't have to answer the phone anymore!

Nachteile: Canceling a job doesn't translate to linked CRM.

Antwort des Softwareanbieters

von Symphosize an 26.11.2019

Thanks Josh! And we are working to make the CRM connection improvements that you'd like. We are so happy to provide a part of your success!

Phenomenal

Bewertet am 16.11.2019
Erik R.
Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There's really not much like it on the market, Due to the following, it automates many areas of business which saves time, it increases profit and perceived value, it works for me. The ROI has been worth it for sure

Vorteile: It's the ultimate sales system for service companies (and beyond?)

Nachteile: Minor work around mainly: not super accurate reporting, no multiple properties per customer, some service selection elements could be more advanced, no discount or tax options within bid form.

Antwort des Softwareanbieters

von Symphosize an 18.11.2019

Thanks Erik! We are thrilled to be part of your effective ROI efforts!

Powerful tool for sales

Bewertet am 17.4.2019
Haley R.
Sales and Marketing Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience with ResponsiBid has been phenomenal so far! Set up was fairly easy once I got the hang of it. I was easily able to set up a 1 on 1 with representative before I published the form live on our website. He took the time to make sure my form and packages correctly totaled. Once the code was enabled on our website we had a few issues (none of which were related to the ResponsiBid code). Even though he didn't have to,representative took his time to help me sort out the issues so that our form worked properly on all formats and devices. Being in the service industry, my job is to sell a service that gives my clients their time back. This is exactly what ResponsiBid has given me, my time. I am able to provide estimates to more prospects, schedule more clients, and follow-up to everyone, using the automation tool of ResponsiBid. And can I mention the higher closing rate? One of my favorite things? The integration with my CRM! When each bid comes in, client information is automatically transferred over for me. Happy tears! Added bonus, it was a breeze to train my office staff how to use the program. It is so wonderful to work with such a powerful program and it's even better to have such great support from the ResponsiBid Staff.

Vorteile: Automation, automation, automation! Integration with my CRM.

Nachteile: I really haven't found much that I don't like about the system. The only thing, and really the only thing would be that when a customer gets a bid online and comes back to get another bid, it will create two separate client files in my CRM. So then I have to go in and delete one file so that my closing rate is a true number.

Antwort des Softwareanbieters

von Symphosize an 18.4.2019

Haley, this is so great to see! When we see this level of success it makes us get happy tears too! We are proud to be your partner in success :)

Lies weitere Bewertungen