ResponsiBid

ResponsiBid

von Symphosize

Wer verwendet ResponsiBid?

Fensterreinigungs-, Druckreinigungs-, Dachrinnenreinigungs-, Reinigungs-, Teppichreinigungs- und Malerbetriebe. Für andere Branchen kannst du gerne Anfragen stellen.

Was ist ResponsiBid?

ResponsiBid automatisiert deinen Angebotserstellungsprozess, das gesamte Kunden-Follow-Up (E-Mail, SMS usw.) und ermöglicht es deiner Kundschaft, genaue Preise zu erhalten und eine intelligente Planung auf deiner Website vorzunehmen. Du kannst ResponsiBid mit CRMs wie Jobber, The Customer Factor und Service Monster verbinden sowie Zapier oder Google Kalender verwenden. ResponsiBid ist die Verkaufssoftware, die eine Verbindung zu bereits verwendeten Anwendungen herstellt.

ResponsiBid – Details

Symphosize

https://symphosize.com/

Gegründet 2011

ResponsiBid – Kostenübersicht

ResponsiBid bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ResponsiBid ist ab 169,00 $/Monat verfügbar.

Startpreis

169,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ResponsiBid Funktionen

Angebotserstellung Software
Automatisierte Angebotserstellung
Katalogmanagement
Kontaktmanagement
Kundenportal
Kundenspezifisches Branding
Preismanagement
Produktkonfigurator
Rabattmanagement
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Job-Management
Kundendatenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Routing
Terminplanung
Versandmanagement
Wiederkehrende Termine
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Gerätenachverfolgung
Kundenmanagement
Mobiler Zugriff
Online-Buchung
Terminplanung
Versandmanagement

ResponsiBid – Nutzerbewertungen

Zeigt 5 von 28 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
5/5
Funktionen
4,8/5
Preis-Leistungs-Verhältnis
5/5
Michael P.
Owner/Partner
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.5.2019

"The Service Business Salesperson/Estimator that works at midnight while you're giving birth"

Kommentare: It frees up time from the estimating/follow up process so that other business tasks can be taken care. It's like fully delegating your sales process to a 24/7 salesperson who is always up, always online, and never forgets to follow up.

Vorteile: True story! Using AI technology and a simple web interface that lives on our company website, Responsibid regularly onboards new clients, introduces them to our company, offers them an array of services, allows them to input the relevant job parameters and then gives them service options to fit their needs. Then, based on the prospect's selection(s), it calculates the job time and efficiently offers them openings on our job calendar that make sense based on job duration, crew capability, and drving efficiency. Once the client selects the best appointment time for them, it collects a deposit to lock the job on the schedule. And, if a prospect is still on the fence, it will intelligently follow up with them using personalized emails and text messages until they give a definitive response.
Recently, it did all of this while I was acting as the birthing partner for my wife at midnight.

Nachteile: It is hard to implement fully. There is so much AI involved that in order to get it to work for your company, you must take the time to fully systemize your pricing systems and then translate that to the platform. You will also need to understand your KPI's to make sure that it's scheduling features are efficient for your company. Thankfully, they have in house coaching and onboarding support to hold your hand through the processs.

Antwort des Softwareanbieters

von Symphosize an 21.5.2019

Thanks Michael! That's really useful. We're so glad it's working for you!

  • Quelle des Nutzers 
  • Bewertet am 18.5.2019
Bobby W.
President and CEO
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.4.2018

"This software makes me money when I am asleep. It's also invaluable for customer followup."

Kommentare: I dont know what else I could say about Responsibid that I already havent. My only regret is that I waited so long to get it. It's helped me scale my business. It's the equivalent of hiring an office assistant for all followup as well as all of the quoting features that it provides. It's a no brainer for a small service business owner.

Vorteile: The most valuable part of responsibid for my business is the followup features. Not only does it follow up with all of my prospects to help close jobs but I also use it to follow up with my existing customers throughout the year to keep retention high as well as my profits. I own a small service business and responsibid was INVALUABLE to me when my inbound lead's started to significantly increase while I was still working in the field every day. It allowed me to effectively provide quotes without visiting all job sites and close them over the phone or via email saving me 20 plus hours a month (conservatively). The followup feature that I've already mentioned is another BIG time saver as it insures that every opportunity will be followed up with as many times as I choose regardless of how busy I get or what I may personally forget to do. RB never forgets to follow up.

Nachteile: No major gripes but the reporting features could use some improvement. This is the reason for the 4 stars instead of 5 in the "Features & Functionality' section. Reports for closing rate, lead source are perfect. Reports for revenue tracking could be a little better but in fairness this is more of a function for your CRM than your quoting tool.

Antwort des Softwareanbieters

von Symphosize an 3.5.2018

Thanks for the review Bobby! We're here to help and actively working on a few tweaks to making the reporting work even better with your connected CRM!

  • Quelle des Nutzers 
  • Bewertet am 27.4.2018
Erik R.
Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 16.11.2019

"Phenomenal"

Kommentare: There's really not much like it on the market, Due to the following, it automates many areas of business which saves time, it increases profit and perceived value, it works for me. The ROI has been worth it for sure

Vorteile: It's the ultimate sales system for service companies (and beyond?)

Nachteile: Minor work around mainly: not super accurate reporting, no multiple properties per customer, some service selection elements could be more advanced, no discount or tax options within bid form.

Antwort des Softwareanbieters

von Symphosize an 18.11.2019

Thanks Erik! We are thrilled to be part of your effective ROI efforts!

  • Quelle des Nutzers 
  • Bewertet am 16.11.2019
Chris S.
Owner
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.4.2020

"Great software !!"

Vorteile: Responsibid has helped us gain higher paying jobs with less effort . 5 stars

Nachteile: Besides having a Phone App nothing else I can think of

Antwort des Softwareanbieters

von Symphosize an 28.4.2020

Thank you for doing this Chris! We really appreciate your feedback!

  • Quelle des Nutzers 
  • Bewertet am 26.4.2020
Verifizierter Rezensent
Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2020

"An Amazing Quoting & Lead Management Software"

Kommentare: Our overall experience has been fantastic. The whole team does an amazing job to make sure you're set up for success!

Vorteile: Ability to present customers with different service options and the automated follow up. Very nice.

Nachteile: - Lack of integration with Housecall Pro.
- Initial learning curve is tricky.
- No Mobile App.

Antwort des Softwareanbieters

von Symphosize an 20.3.2020

Thank you so much for the review!

  • Quelle des Nutzers 
  • Bewertet am 18.3.2020