Wer nutzt diese Software?
Hotels with 10 - 500+ rooms and 0 - 20,000+ sf of meeting space.
Durchschnittliche Bewertung63 Bewertungen
- Gesamt 4.3/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 4.6/5
- Funktionen 4.1/5
- Preis-Leistungs-Verhältnis 4.3/5
- Startpreis 99,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2004
Is the cost of your Sales & Catering system breaking the budget? Get to know STS. For 30+ years, STS has been providing hotels and meeting venues with a budget-friendly sales system. We are now introducing STS Cloud. A cloud-based solution complete with: CRM, GRC, Function Diary, BEO's, Merge docs, Proposal integration, E-Signatures, and much more. Enjoy all the benefits of hassle-free, low-maintenance, continually evolving software at an affordable and budget-conscious price.
- Abrechnung & Rechnungsstellung
- Küchen- / Menü-Management
- Abrechnung & Rechnungsstellung
- Food & Beverage-Management
- Mehrere Standorte
Die hilfreichsten Reviews für STS
Bewertet am 28.11.2018
A great CRM tool
Kommentare: STS solves the logistical issues of trying to track multiple accounts in various stages of booking. This gives me the ability to quickly set up a reminder to myself to follow up on any topic, and the auto fill traces alone save hours in a busy schedule. It allows us to enter data once, and output in various documents that satisfy contract, reporting, and informational needs. And once it is accurate, it is accurate on every document automatically. The company has been incredibly responsive to our needs, from the initial setup to implementation. They have corrected any issues that we have had, and even developed new functions on request. Good setup is imperative, because once it has been configured to satisfy the needs of your organization, it will be a great asset for your staff.
Vorteile: This software allows me to efficiently document the relationship with each client, managing the contacts, contracts, events, and everything in between. It is a "one and done", as I can enter the data once and have it create contracts, BEOs, invoicing, reports, and schedule reminders for future contacts. It eliminates the need for paper files, as everything is at my fingertips. I can attach files, so it also holds signed contracts, room layouts, and more. I especially love the fields that allow me to record information about clients, including a picture. With a database of contacts, it's nice to have a face with the correspondence to refresh my memory of who I am speaking with. My most favorite part of the software has to be ProposalPath. Being able to put together a proposal that looks professional and polished in a matter of a few clicks is amazing! Digital delivery is important in this age, and being able to provide links to vital documents is a big plus.
Nachteile: The most disappointing was that the calendar did not correlate with my bookings. HOWEVER, I must mention that they were quick to make this change, and currently, it allows click through from the calendar to the actual booking.
Bewertet am 4.6.2019
Excellent Product - ROI gauarnteed
Kommentare: This is the new-generation of CRM, functio platform, I love the fact it is cloud-based so I can even respond to my clients while on the road. Amazing feature being, able to intephase with Proposal Path.
Vorteile: Is super sales-friendly, it 's an intuitive system - so is easy to use, in all aspects: guestrooms, function space inventory, CRM, reports, GRC - forget about eternal ticket and case reports to get something fixed or enhanced, and bye, bye to time consuming reports. As an administrator you can give immediate solution to almost any request, so that you can focus on selling or being with clients and the sales team for that matter.
Nachteile: the set-up stage, and training for the team... but once we all got used to the system, things are flowing as expected - or even better. It would be perfect if it would be compatible with our PMS..
Bewertet am 12.6.2019
Vorteile: It's a nice and simple layout easy to use for a first time user!
Nachteile: Sometimes we need to go around to make some adjustments without it deleting information.
Antwort des Softwareanbieters
von Sales&Catering.com an 28.6.2019
Jessica. Thank you for your review of STS Cloud. We appreciate your comments and feedback. We are interested in hearing more about any "work-around" type solutions you are taking to avoid deleting information. Please feel free to respond to me directly, or send an email to our support team (email address is in the Help section of the product).
Bewertet am 30.9.2019
Kommentare: I have been working with STS for a little over a month and I definitely like it
How fast it works and I find all my answers regarding groups.
It's always the number one to go to if I needed to get to the bottom of a group
Nachteile: In order for me to get to a change that happened within a group, I wish there was a shorter route to do so
Antwort des Softwareanbieters
von Sales&Catering.com an 3.10.2019
Hi Dina. Thank you for the review. I have some suggestions for you when make changes to a group. To get to the account or booking quicker, try using the rocketship icon in the top left corner. The rocketship provides quick access to your recent accounts and bookings. You can also try using the search field. You can search by any key term (account, contact, booking, etc....). The results of the search will take you directly to an account or booking. Hope this is helpful.
Bewertet am 5.6.2019
Kommentare: Every time that there has been a problem or something weird, I know I can reach out and ask questions. Everyone has always been responsive and helpful in guiding me the right way or getting a problem fixed.
Vorteile: The simplicity of the software. It is pretty straightforward and was easy to learn.
- The reporting features are not the best. I wish we could see, rooms only, catering only and rooms & catering all on the same report.
- I wish the screen where the accounts are listed was able to have multiple pages, if you sort A - Z you only get to see so many before it cuts off and there's no page two even though there are more accounts.
- The formatting for some of the templates get changed without notice. I've learned to manipulate most of the them, but I wish I could customize the BEO template more.
- There has been talk of STS interfacing with our other software but that has yet to happen
- Also, the BEO numbering system is strange and not practical for easy reference.