Wer nutzt diese Software?

Hotels with 10 - 500+ rooms and 0 - 20,000+ sf of meeting space.

Durchschnittliche Bewertung

63 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 99,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Sales&Catering.com
  • https://salesandcatering.com/sts-cloud
  • Gegründet 2004

Über STS

Is the cost of your Sales & Catering system breaking the budget? Get to know STS. For 30+ years, STS has been providing hotels and meeting venues with a budget-friendly sales system. We are now introducing STS Cloud. A cloud-based solution complete with: CRM, GRC, Function Diary, BEO's, Merge docs, Proposal integration, E-Signatures, and much more. Enjoy all the benefits of hassle-free, low-maintenance, continually evolving software at an affordable and budget-conscious price.

STS Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebotsmanagement
  • Auftragsmanagement
  • Bankett-Management
  • Bedienungspersonal-Management
  • Facility-Management
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kalkulation
  • Kundendatenbank
  • Küchen- / Menü-Management
  • Reservierungs-Management
  • Rezept-Management
  • Veranstaltungsmanagement
  • Vertragsmanagement
  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt

Die hilfreichsten Reviews für STS

A great CRM tool

Bewertet am 28.11.2018
Jody C.
Director of Sales
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: STS solves the logistical issues of trying to track multiple accounts in various stages of booking. This gives me the ability to quickly set up a reminder to myself to follow up on any topic, and the auto fill traces alone save hours in a busy schedule. It allows us to enter data once, and output in various documents that satisfy contract, reporting, and informational needs. And once it is accurate, it is accurate on every document automatically. The company has been incredibly responsive to our needs, from the initial setup to implementation. They have corrected any issues that we have had, and even developed new functions on request. Good setup is imperative, because once it has been configured to satisfy the needs of your organization, it will be a great asset for your staff.

Vorteile: This software allows me to efficiently document the relationship with each client, managing the contacts, contracts, events, and everything in between. It is a "one and done", as I can enter the data once and have it create contracts, BEOs, invoicing, reports, and schedule reminders for future contacts. It eliminates the need for paper files, as everything is at my fingertips. I can attach files, so it also holds signed contracts, room layouts, and more. I especially love the fields that allow me to record information about clients, including a picture. With a database of contacts, it's nice to have a face with the correspondence to refresh my memory of who I am speaking with. My most favorite part of the software has to be ProposalPath. Being able to put together a proposal that looks professional and polished in a matter of a few clicks is amazing! Digital delivery is important in this age, and being able to provide links to vital documents is a big plus.

Nachteile: The most disappointing was that the calendar did not correlate with my bookings. HOWEVER, I must mention that they were quick to make this change, and currently, it allows click through from the calendar to the actual booking.

Excellent Product - ROI gauarnteed

Bewertet am 4.6.2019
Daniela A.
MICE Specialist & Global Team Leader
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is the new-generation of CRM, functio platform, I love the fact it is cloud-based so I can even respond to my clients while on the road. Amazing feature being, able to intephase with Proposal Path.

Vorteile: Is super sales-friendly, it 's an intuitive system - so is easy to use, in all aspects: guestrooms, function space inventory, CRM, reports, GRC - forget about eternal ticket and case reports to get something fixed or enhanced, and bye, bye to time consuming reports. As an administrator you can give immediate solution to almost any request, so that you can focus on selling or being with clients and the sales team for that matter.

Nachteile: the set-up stage, and training for the team... but once we all got used to the system, things are flowing as expected - or even better. It would be perfect if it would be compatible with our PMS..

Great Product

Bewertet am 12.6.2019
Jessica M.
Sales Coordinator
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's a nice and simple layout easy to use for a first time user!

Nachteile: Sometimes we need to go around to make some adjustments without it deleting information.

Antwort des Softwareanbieters

von Sales&Catering.com an 28.6.2019

Jessica. Thank you for your review of STS Cloud. We appreciate your comments and feedback. We are interested in hearing more about any "work-around" type solutions you are taking to avoid deleting information. Please feel free to respond to me directly, or send an email to our support team (email address is in the Help section of the product).

GREAT CUSTOMER SERVICE

Bewertet am 4.6.2019
Laurie W.
Director of Sales & Catering
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: easier to run reports.

Vorteile: What I like most with the new STS program is that I know if I have any questions or frustrations with learning the new program, the rep is right there to help us out. He's quick to respond- and always willing to go through things, again and again, if needed for us to understands.

Nachteile: It was confusing to learn it. Not very user-friendly. Wanted to give up, and go back to old version - but, thanks to rep's patience with me, he kept me from jumping ship. lots of navigating that was hard to pick up on for me.

Wonderful service and easy to use product

Bewertet am 4.6.2019
Maggi V.
Director of Sales
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I love the quick response from the sales team and the helpdesk. I have been working with the program for several years now and really feel that it makes my teams job easier.

Vorteile: I enjoy the ease of use and how intuitive the product is. It is ideal for a smaller independent property and sales team - and ideal when compared to Delphi in ease of use and price point.

Nachteile: I love STS and the partner product proposal path- but I with the two worked together for pace reporting.

Lies weitere Bewertungen