--- description: Detaillierte Informationen über JumpCloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [MDM Software](/directory/30584/mobile-device-management/software) > [JumpCloud](/software/175092/jumpcloud-daas) # JumpCloud Canonical: https://www.capterra.com.de/software/175092/jumpcloud-daas Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175092/jumpcloud-daas?page=2) > Der Directory-as-a-Service von JumpCloud verwaltet und verbindet Nutzer sicher mit ihren Systemen, Anwendungen, Dateien und Netzwerken. > > Bewertung: **4.6/5** von 292 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet JumpCloud? JumpCloud bietet Lösungen für kleine und mittelständische Unternehmen und für multinationale Konzerne. JumpCloud arbeitet außerdem eng mit Bildungseinrichtungen, Non-Profit-Organisationen und Regierungsbehörden zusammen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 292 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: JumpCloud - **Region**: Boulder, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 3,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Französisch, Spanisch - **Verfügbare Länder**: Australien, Belgien, Brasilien, China, Deutschland, Dänemark, Finnland, Frankreich, Indien, Irland, Italien, Japan, Kanada, Malaysia, Mexiko, Niederlande, Norwegen, Philippinen, Polen, Schweden und 6 weitere ## Funktionen - Aktivitäts-Verfolgung - Aktivitätsüberwachung - Alarmfunktion / Benachrichtigungen - Anwendungsmanagement - Aufgabenmanagement - Automatische Patch-Implementierung - Automatische Scans - Backup und Recovery - Bedrohungsanalyse - Benutzer-Management - Berechtigungsnachweis-Management - Berichterstattung / Analyse - Bildschirm teilen - Chat / Messaging - Compliance Management - Compliance-Verfolgung - Datensicherheit - Einmalige Anmeldung - Einsatz-Management - Endpoint Management - Ereignisprotokolle - Für MSPs - IT-Reporting - Inventarverwaltung - Korrektur-Management - Log-Management - Management des kompletten Netzwerks - Management von Benutzersitzungen - Multi-Faktor-Authentifizierung - Netzwerksicherheit - Passwort-Management - Problemmanagement - Real-Time Monitoring - Remote-Monitoring und -Management - Remote-Zugriff/-Kontrolle - Remotezugriff und -monitoring - Richtlinien Managemen- - Sanierungsmanagement - Server-Überwachung - Service Level Agreement (SLA) Management - Sicherheitsmanagement - Software-Management - Third-Party Integrations - Threat Response - Unbeaufsichtigter Zugang - VPN - Verfolgen von Vermögensanlagen - Zugangsmanagement - Zugriffszertifizierung - Überwachung ... und 44 weitere Funktionen ## Integrationen (7 insgesamt) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [MDM Software](https://www.capterra.com.de/directory/30584/mobile-device-management/software) ## Ähnliche Kategorien - [AI Governance Tools](https://www.capterra.com.de/directory/34831/ai-governance-tools/software) - [MDM Software](https://www.capterra.com.de/directory/30584/mobile-device-management/software) - [UEM Software (Unified Endpoint Management)](https://www.capterra.com.de/directory/32835/unified-endpoint-management/software) - [MSP Software](https://www.capterra.com.de/directory/30921/msp/software) - [IT-Management-Software](https://www.capterra.com.de/directory/10001/it-management/software) ## Alternativen 1. 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Our customers highly appreciate the JumpCloud team's responsiveness and guidance, which ensures everything is set up correctly and thoroughly tested before deploying new features to their organizations. > > **Nachteile**: There are a few features I would love to see added—such as an app catalog for optional VPP apps—but the JumpCloud team is always incredibly transparent about what is and isn't on their roadmap, which goes a long way. > > I have had a fantastic experience with JumpCloud. As a CSM, I rely heavily on their support when rolling out new-to-us features, and their team is always willing to hop on a call with my customers to help us work through any questions or technical hurdles. 10/10\! ----- ### "One of the Best MDM tool with multiple features." — 5.0/5 > **Verifizierter Rezensent** | *26. Juni 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like their new dashboard. And i like their customer support. Recently my admin got locked due to multiple login attempts. My MFA also not working. I contacted their support, they provided solution within a hour. Also the customer support executive was super polite. > > **Nachteile**: In my case , we had a sub admin account. We contacted sub admin person to unlock my account. If its not there, I need to raise a ticket to technical support and need to provide my verification. It may take time to resolve my issue. This one process can be simplified , and don't like this one process. Also they don't have a screen sharing functionality for Android Devices. So we have to add another screen sharing tool into our devices for troubleshooting purpose. > > We have enrolled nearly 60+ Android devices into our account. We never faced a glitch in those. My overall experience is too good with them. ----- ### "JumpCloud Should Intergrate better with Microsoft" — 3.0/5 > **Mac** | *10. Dezember 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Ease of use. Cross domain capabilities Identity and Cloud Directory integrations Dynamic groups (user and device) > > **Nachteile**: The most frustrating gap in JumpCloud MDM is no native Microsoft Partner Compliance Management (PCM) integration so I can apply more restrictive controls around M365 apps from non managed devices. Software Management is too limited. It is common to have to uninstall and reinstall an application on a single device, but group assignments make this difficult. When I remove JC's management of an application it doesn't uninstall the application leaving it "orphaned" in a sense. > > I chose JumpCloud so I wouldn't have to rely on Microsoft so much (Azure AD in particular), and in many ways, JC has allowed me to do this especially in the areas like cloud directories, identity and SSO. However, it's lack of native integration with MS/Azure in many ways prevents me from achieving levels of security I would like to achieve. Because of this, I have at times considered migrating from JC to Azure, Intune, and other mS products, but I have not - yet - in the hopes JC can solve these problems. ----- ### "Enterprise-Ready Identity and Access Management Platform - JumpCloud" — 5.0/5 > **Akash** | *26. Juni 2026* | Fluggesellschaften/Luftfahrt | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Having worked with JumpCloud for over three years as the primary administrator responsible for implementation, deployment, and day-to-day management, I have found it to be a robust and reliable cloud directory platform. Some of its key strengths include: Centralized identity, access, and device management from a single cloud-based console. Excellent support for Windows, macOS, and Linux endpoints, making it ideal for heterogeneous IT environments. Seamless integration with SSO, MFA, LDAP, RADIUS, and SAML-based applications. Efficient user lifecycle management, enabling quick onboarding, offboarding, and access provisioning. Strong security capabilities through policy enforcement, conditional access, and device compliance. Reliable remote device management, which has significantly reduced operational overhead for distributed teams. Regular feature enhancements and continuous improvements without requiring on-premises infrastructure. Well-documented APIs and integrations that simplify automation and administrative tasks. Overall, JumpCloud has streamlined identity management while improving security, operational efficiency, and administrative productivity. > > **Nachteile**: While JumpCloud is a mature and feature-rich platform, there are a few areas where it could be enhanced: Mobile Device Management (MDM) capabilities are still evolving and may not match the depth offered by dedicated enterprise MDM solutions. Advanced policy configurations and automation often require custom scripting, which can increase administrative complexity. Reporting and audit capabilities could offer more granular filtering, customizable dashboards, and enhanced analytics. Troubleshooting agent connectivity or synchronization issues occasionally requires detailed log analysis. Licensing costs may become a consideration for rapidly growing organizations with a large number of users and devices. Certain advanced features have a learning curve for administrators who are new to cloud identity platforms. > > My overall experience with JumpCloud has been excellent. Over the past three years, I have been responsible for implementing, configuring, and administering the platform across our organization. My responsibilities include managing user identities, endpoint enrollment, device policies, Single Sign-On (SSO), Multi-Factor Authentication (MFA), LDAP and RADIUS authentication, system integrations, and ongoing operational support. JumpCloud has enabled us to centralize identity and access management while maintaining a strong security posture across a diverse fleet of Windows, macOS, and Linux devices. The platform has significantly simplified user provisioning, reduced administrative effort, and improved compliance through consistent policy enforcement and secure authentication mechanisms. ----- ### "Jumpcloud Admin" — 4.0/5 > **Gabrielle** | *26. Juni 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I appreciate how easy it was to go from a server to now a server less environment. I also feel well supported if I do have questions. > > **Nachteile**: Some of the features I had to get used to. I also wish jumpcloud alerted us when we were getting close to our number of users instead of charging us more when we hit over unknowingly. Unless you were in the admin console every single time we weren’t looking at the numbers which is on us, but I wish jumpcloud alerted us like with Zoom when you reach the maximum number of licensing. > > I think it’s super helpful still trying to understand some of the features as far as pushing things out to devices. ----- Seite: 1 / 13\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/175092/jumpcloud-daas?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/175092/jumpcloud-daas) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Strukturierte Daten