--- description: Detaillierte Informationen über Survaider zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survaider Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/30671/customer-experience/software) > [Survaider](/software/174908/survaider) # Survaider Canonical: https://www.capterra.com.de/software/174908/survaider Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/174908/survaider?page=2) > Customer-Experience-Management-Lösung für Unternehmen. Damit du die Meinung deiner Kunden hörst und in Echtzeit darauf reagieren kannst. > > Bewertung: **4.5/5** von 11 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Survaider? Der Zielmarkt von Survaider umfasst Branchen wie Restaurants, Gastgewerbe, Einzelhandel, Krankenhäuser/Pharmazie und Automobile. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 11 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Opiniofi Technologies - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 30,00 ₹ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Verfügbare Länder**: Indien ## Funktionen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - CRM - Dashboard - Multichannel-Datenerfassung - Negatives Feedback Management - Textanalyse ## Optionen für Kundensupport - 24/7 Live-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Customer-Loyalty-Software](https://www.capterra.com.de/directory/10031/customer-loyalty/software) ## Alternativen 1. [Kangaroo](https://www.capterra.com.de/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 2. [Referrizer](https://www.capterra.com.de/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) 3. [Trustpilot](https://www.capterra.com.de/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Yotpo](https://www.capterra.com.de/software/144389/yotpo) — 4.5/5 (376 reviews) 5. [SumUp](https://www.capterra.com.de/software/170673/sumup-air) — 4.5/5 (1470 reviews) ## Nutzerbewertungen ### "A Great Tool For Business" — 4.0/5 > **Saroj** | *9. November 2018* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is very useful to check the reviews at any point of time. The numeric data in the report helps in a greater extent. > > **Nachteile**: The Graphical view is not good. It will be very easy if the graphs come handy. > > My over all experience with Survaider has been very good so far. The support we receive is tremendous.I would like to say thanks to representatives who always helps in case of issues. ----- ### "best tool to monitor ranking" — 5.0/5 > **Verifizierter Rezensent** | *13. November 2018* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its helps me to monitor my units review and ranking, of all guest satisfaction and feedback > > **Nachteile**: Nothing so far, can include other portal also > > I did not face any issues so far with survaider ----- ### "REVIEW ON ORM SOFTWARE OF SURVAIDER" — 4.0/5 > **SAMBHU** | *9. November 2018* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Very punctual to deliver the customer feed back > > **Nachteile**: Tracking of more customer and receiving the feed back should be more in numbers while it is concerned with ORM for any organization. Interaction with the customers( hotels) should be maintained on weekly basis to know the Pros and Cons and get updated for better service. > > We are associated with Survaider by and large for almost one year. Yes we have got benefited through them as ORM is being maintained more prominent than before but they should organize a weekly meeting with us for better prospect. Correspondence need to be addressed properly and that too on time. ----- ### "User friendly" — 4.0/5 > **Pavan** | *5. November 2018* | Gastgewerbe | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Best thing about Survaider is that it dovetails all feedbacks on different channels at one place and allows one to answer, keeps record of feedback analysis that can be posted on comments coloumn and provides combination of different statistics which are useful for a better assessment of overall performance and we can keep track of all feedbacks at one go. > > **Nachteile**: None as such. It would be useful if we can track and avoid fake reviews on google > > Very user friendly and very helpful support team. Our response time to feedback on different channels improved by a great margin and we are able to keep track of feedback and analyse in better way ----- ### "Using Survaider is a great experience" — 5.0/5 > **Vivek** | *23. Juli 2018* > > **Vorteile**: It helped us improve our hotel's turnaround time on different OTAs. The variety of features that Survaider provides helps in giving immediate attention to issues and units. Bringing all reviews at one place and the review reply feature is very helpful as it saves time. Timely client support shows how dedicated a team they are. > > **Nachteile**: Currently we are receiving daily, weekly and monthly reports. Hope to see much more intuitive reports. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/174908/survaider?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/174908/survaider) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten