Wer nutzt diese Software?
Higher education institutions and college access organizations. Our goal is to help students to and through the college-going process.
Durchschnittliche Bewertung8 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support währen der Geschäftszeiten
Angaben zum Hersteller
- Signal Vine
- Gegründet 2013
Über Signal Vine
Signal Vine provides an effective two-way, intelligent text messaging platform that delivers proven results that drive student behavior in admissions, financial aid, persistence, attendance, and more.
Informed by Harvard research, Signal Vines platform enables you to engage more students by personalizing communication at scale, streamlining your workload, and maintaining a secure record of student communication.
Signal Vine Funktionen
- Fakultät- / Personalmanagement
- Studenteb-Information / Aufzeichnungen
- Verwaltung der finanziellen Hilfe
Die hilfreichsten Reviews für Signal Vine
Bewertet am 3.5.2018
Price is excellent and customer service is responsive and adaptable.
Kommentare: Ability to mass text! Another touch point for our admin counselors to communicate.
Vorteile: My favorite part of the platform is how basic it is - upload a list, set the fields accordingly, good to go. The quick message is the best part of this - and I appreciate that you all are focusing on updating it often to make it so easy to use.
I wish there was a better way to review scheduled texts (preview feature with real contact). I see that something is scheduled in my message calendar, but I can't confirm to whom this is being sent.
I also do not find the reporting to be very robust. I would like greater summary details for my texts.
I also find the fact that I have to work with Word Documents back and forth odd (feels cheap)- I would think there could/should be some sort of form submission with required fields to set up a text.
Example of user error: We recently sent out a text that went to the wrong this. This was in large part due to miscommunication. Submitting a form for scheduled texts that explicitly requiring lists be uploaded before scheduling, requires the user to designate the send list or criteria, requiring Gif upload no more than 500kb, etc will eliminate the gray areas in which most error occur. The syncing with Salesforce appears to have been a bit cumbersome. This not my area, but I'm surprised there is not a faster plug and play API built for Salesforce.
Bewertet am 7.5.2018
Three years of great service and excellent results
Vorteile: Signal Vine is really easy and intuitive to use. Students engage with it very well. The customer support team is wonderful, fast, friendly, and extremely efficient and competent. I loved it when I started using it, and they just keep making it better.
Nachteile: There's really nothing about it that I don't like. My least favorite thing perhaps, is writing new scripts because that's a but tedious and time consuming, but it's also what I get paid for!