Wer nutzt diese Software?

Web-based student and alumni engagement platform that enables higher education institutions to manage and track communication regarding admissions, financial aid, workforce development and more.

Durchschnittliche Bewertung

8 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Signal Vine
  • https://www.signalvine.com
  • Gegründet 2013

Über Signal Vine

Two-way text messaging platform that allows students and instructors to communicate regarding appointments, deadlines, and more.

Signal Vine Funktionen

  • Absolventen-Management
  • Beurteilung-Management
  • Fakultät- / Personalmanagement
  • Fundraising-Management
  • Studenteb-Information / Aufzeichnungen
  • Studentenportal
  • Stundenplan-Management
  • Terminplanung
  • Verwaltung der finanziellen Hilfe
  • Wohnungsmanagement
  • Zulassungsmanagement
  • Beurteilung-Management
  • Bewerber-Management
  • Evaluationmanagement
  • Formularverwaltung
  • Gebühren Management
  • Hochschulen / Universitäten
  • Personalbeschaffung-Management
  • Self-Service Portal
  • Software für Schulen
  • Verwalten von Anwendungen
  • Verwaltung der finanziellen Hilfe
  • Wertung
  • Community-Management
  • Höhere Bildung
  • Interaktives Lernen
  • Kommunikationstools
  • Mobile App
  • Orientierungs-Management
  • Sicherheitsmanagement
  • Software für Schulen
  • Standortverfolgung
  • Studentengruppenverwaltung
  • Umfragen / Wahlen
  • Veranstaltungskalender

Die hilfreichsten Reviews für Signal Vine

Price is excellent and customer service is responsive and adaptable.

Bewertet am 3.5.2018
Rebecca O.
Director of Digital Marketing
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ability to mass text! Another touch point for our admin counselors to communicate.

Vorteile: My favorite part of the platform is how basic it is - upload a list, set the fields accordingly, good to go. The quick message is the best part of this - and I appreciate that you all are focusing on updating it often to make it so easy to use.

Nachteile: I wish there was a better way to review scheduled texts (preview feature with real contact). I see that something is scheduled in my message calendar, but I can't confirm to whom this is being sent. I also do not find the reporting to be very robust. I would like greater summary details for my texts. I also find the fact that I have to work with Word Documents back and forth odd (feels cheap)- I would think there could/should be some sort of form submission with required fields to set up a text.
Example of user error: We recently sent out a text that went to the wrong this. This was in large part due to miscommunication. Submitting a form for scheduled texts that explicitly requiring lists be uploaded before scheduling, requires the user to designate the send list or criteria, requiring Gif upload no more than 500kb, etc will eliminate the gray areas in which most error occur.
The syncing with Salesforce appears to have been a bit cumbersome. This not my area, but I'm surprised there is not a faster plug and play API built for Salesforce.

Three years of great service and excellent results

Bewertet am 7.5.2018
Karla K.
Consultant and Author
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Signal Vine is really easy and intuitive to use. Students engage with it very well. The customer support team is wonderful, fast, friendly, and extremely efficient and competent. I loved it when I started using it, and they just keep making it better.

Nachteile: There's really nothing about it that I don't like. My least favorite thing perhaps, is writing new scripts because that's a but tedious and time consuming, but it's also what I get paid for!

Great Team to guide you through a successful promotional plan

Bewertet am 7.5.2018
Verifizierter Rezensent
NASA Education Coordinator
Hochschulbildung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The ability to communicate with students who do not always use email as their primary way to communicate with the world. Texting really does create an ability to connect with users that can not be had through an email.

Vorteile: The ability to create variables to individualize program messaging. I enjoying being able to send messages quickly either through my phone or on my computer. I like seeing the stats so I can see my engagement with my students.

Nachteile: It does take a little bit of time to get used to the software. I would like MMS messaging to be easier to use. I would also like it if I can send a message via the "pop up window" instead of going into the conversation, much like the pop up that happens if the user creates a red dot.

best of all

Bewertet am 19.7.2018
Job M.
senior staff
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Streamlined communication in school

Vorteile: Signal Vine is easy to interact with, learner friendly and best communication software
It helps the institution tract all student performance,records and learners financial dues
It also helps to streamline communication between students and the school staff and among students too.

Nachteile: To this extend i have not identified a major issue with Signal Vine maybe you just create something like pre-formatted templates to fill in to reduce cases of uploading types word documents

Best possible enterprise level solution for higher ed text messaging.

Bewertet am 7.5.2018
Adam W.
Director of Admissions
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Simple to use. Very helpful and responsive staff. Flexible platform allows us to easily customize and target messaging using a blended approach.

Nachteile: Needs much more sophisticated advanced search functionality. Would also like to see more options for real time alerts to notify active users when messages are received.

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