Wer verwendet Signal Vine?
Web-based student and alumni engagement platform that enables higher education institutions to manage and track communication regarding admissions, financial aid, workforce development and more.
Was ist Signal Vine?
Two-way text messaging platform that allows students and instructors to communicate regarding appointments, deadlines, and more.
See our demo video learn how Signal Vines Blended Messaging approach along with data from your CRM or SIS system, will save you time by targeting the right students with the right personalized text messages at scale.
Watch now: https://www.signalvine.com/text-messaging-platform
Signal Vine – Details
Signal Vine – Preisübersicht
Signal Vine bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Signal Vine findest du unten.
Signal Vine Funktionen
Signal Vine – Nutzerbewertungen
Zeigt 5 von 9 Nutzerbewertungen
Bewertet am 7.5.2018
Three years of great service and excellent results
Vorteile: Signal Vine is really easy and intuitive to use. Students engage with it very well. The customer support team is wonderful, fast, friendly, and extremely efficient and competent. I loved it when I started using it, and they just keep making it better.
Nachteile: There's really nothing about it that I don't like. My least favorite thing perhaps, is writing new scripts because that's a but tedious and time consuming, but it's also what I get paid for!
Bewertet am 3.5.2018
Price is excellent and customer service is responsive and adaptable.
Kommentare: Ability to mass text! Another touch point for our admin counselors to communicate.
Vorteile: My favorite part of the platform is how basic it is - upload a list, set the fields accordingly, good to go. The quick message is the best part of this - and I appreciate that you all are focusing on updating it often to make it so easy to use.
I wish there was a better way to review scheduled texts (preview feature with real contact). I see that something is scheduled in my message calendar, but I can't confirm to whom this is being sent.
I also do not find the reporting to be very robust. I would like greater summary details for my texts.
I also find the fact that I have to work with Word Documents back and forth odd (feels cheap)- I would think there could/should be some sort of form submission with required fields to set up a text.
Example of user error: We recently sent out a text that went to the wrong this. This was in large part due to miscommunication. Submitting a form for scheduled texts that explicitly requiring lists be uploaded before scheduling, requires the user to designate the send list or criteria, requiring Gif upload no more than 500kb, etc will eliminate the gray areas in which most error occur. The syncing with Salesforce appears to have been a bit cumbersome. This not my area, but I'm surprised there is not a faster plug and play API built for Salesforce.
Bewertet am 19.7.2018
best of all
Kommentare: Streamlined communication in school
Signal Vine is easy to interact with, learner friendly and best communication software
It helps the institution tract all student performance,records and learners financial dues
It also helps to streamline communication between students and the school staff and among students too.
Nachteile: To this extend i have not identified a major issue with Signal Vine maybe you just create something like pre-formatted templates to fill in to reduce cases of uploading types word documents
Bewertet am 12.12.2019
Does what you need
Kommentare: I find it serves our purposes given our budget, however, I expect more out of a text message platform.
Vorteile: The best feature of SignalVine is the ease of use for quick messages sent to a large group of people. The "Quick Message" feature is crucial and the ability to schedule out multiple message is excellent. Also - the customer service and account managers are incredible, quick to respond, and attentive.
Nachteile: The uploading of lists is very finicky and requires a learning curve an a lot of customer support. Also, to schedule a message triggered responses requires you to work with your rep as you cannot do this on your own within the platform - same goes for sending gifs or images.
Bewertet am 7.5.2018
Great Team to guide you through a successful promotional plan
Kommentare: The ability to communicate with students who do not always use email as their primary way to communicate with the world. Texting really does create an ability to connect with users that can not be had through an email.
Vorteile: The ability to create variables to individualize program messaging. I enjoying being able to send messages quickly either through my phone or on my computer. I like seeing the stats so I can see my engagement with my students.
Nachteile: It does take a little bit of time to get used to the software. I would like MMS messaging to be easier to use. I would also like it if I can send a message via the "pop up window" instead of going into the conversation, much like the pop up that happens if the user creates a red dot.